Flex 3-1580, a USB 3.0 port no longer works

My laptop has been performing fabulously since I bought it a little less than a month ago. Two weeks ago one of the ports usb 3.0 on the right side (not the "always you") has stopped working. If I plug my phone in, it starts to load, but does not appear in windows. If I plug in my external hard drive, it lights up, but also is not recognized. If I plug in a flash drive with a light, it does not and is not recognized. I've updated the BIOS (failed), attempted to update usb drivers that were installed (did not work) and then I tried to uninstall the drivers in Device Manager, restarting and allowing windows to reinstall them automatically (failed). The other 2 usb ports work fine, a 2.0 and the other is 3.0. Any thoughts on what to try next? I then only it back because the place I bought it always bring it.

I just returned it for a new new works very well.

Tags: Lenovo Notebooks

Similar Questions

  • The USB 3.0 port no longer works

    Hi all

    I have a laptop ASUS UX31E running Windows 8.1.

    WD Elements Portable USB 3.0 external hard drive has been plugged on the USB 3.0 port, the lid of the laptop was closed (the portable computer has entered) and the external hard drive was then deleted (IE without clicking 'Remove the device safely').

    Since then, the USB 3.0 port does not respond. No device is detected when plugged into the USB 3.0 port, but they are detected when plugged into a USB 2.0 across the laptop.

    When the external hard drive is connected, the light comes on but there is no vibration felt, which means that it does not even turn.

    I have run Windows Update and installed all the updates available, but have not solved the problem.

    I have run the hardware troubleshooting tool, but have not solved the problem.

    Under "Universal Serial Bus Controllers" in Device Manager, it lists:

    Generic USB hub

    Generic USB hub

    Family of chipsets Intel (r) 6 Series / C200 Series USB Enhanced Host Controller - 1 26

    Realtek USB 2.0 card reader

    Composite USB device

    Composite USB device

    USB root hub

    Am I right in thinking the USB 3.0 is not yet listed here?

    I tried to reinstall the USB 3.0 driver fresco from the ASUS Web site, but it gives the error message "Fresco Logic USB3 Host Controller is not found!"

    I then tried to reinstall the driver for chipset from the ASUS Web site, it installs without error, but does not solve the problem.

    I know it was a software problem on USB 3.0 ports and a feature of Windows 8.1, but the update of Windows to save energy which should have fixed. There is also a patch available, but my situation is not exactly as described for the fix so I am hesitant to install it.

    Anyone has any ideas on what else to try?

    Am I right in thinking the computer does not detect the USB 3.0 port is still there?

    Thanks in advance

    Chris

    In Device Manager, if I click on view > show hidden devices, the USB 3.0 port appears greyed out. Under the status of the device in the properties, it says

    "Currently, this hardware device is not connected to the computer. (Code 45)

    To resolve this problem, reconnect this hardware device to the computer. »

    How can I re - connect a USB 3.0 port internal in a laptop?

    Hi Christa,

    The issue seems to be with the material. I suggest contacting the manufacturer of your computer and check if the USB ports can be replaced.

  • Satellite Pro L20 USB ports no longer work

    Hello

    A little bit ago, I experienced a few problems with my Satellite Pro L20. After he brought to life, I found out that the USB ports no longer work.

    Things I've tried so far:

    Reinstall the chipset drivers
    Update the BIOS.
    Ensure USB is enabled in BIOS
    Uninstall and reinstall the USB controllers via the Device Manager.

    The USB ports no longer work and I ran out of things to try. Any suggestions?

    Thank you

    Hello

    If possible, try to install the operating system with recovery media. On this way, you will have to factory settings. It's the best test you can do. If the problem persists, it may be a malfunction of the equipment. Sorry but on this path is not easy to tell what the problem may be.

  • None of my USB ports no longer works

    Original title: activate the usb port

    Suddenly, the usb ports no longer work.

    Used a recoverypoint, but did not help

    Remove all usb ports and new discovered computer and installs but no result.

    There is power on the ports becase that a usb fan works

    What to try?

    Hi JoopSteenhuis,

    Try the methods and check the results below:

    Method 1: Run the patch from the link mentioned below and check if the issue still persistent.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

     

    Method 2: Remove and reinstall all USB controllers.

    To remove and reinstall all USB controllers, follow these steps:

    a. click Start, click run, type sysdm.cpl in the Open box and then click OK.

    b. click on the hardware tab.

    c. click the Device Manager button.

    d. expand Bus USB controllers.

    e. right-click every device under the USB Bus controllers node, and then click Uninstall to remove one at a time.

    f. restart the computer, and then reinstall the USB controllers.

    g. plug in the removable USB device and perform a test to ensure that the problem is solved.

    You can also see the following article for more information:

    Advanced troubleshooting tips for General USB for Windows XP problems

    http://support.Microsoft.com/kb/310575

     

    I hope this helps.

  • USB ports no longer work

    all usb ports no longer work and I tried to fix all the methods have failed and he tells me that all drivers are installed and work properly... not

    all my devices that worked in one of the 3 usb ports. I tried all methods on the 'help' with questions. I get a msg that says that all devices are up to date and working properly but it always starts as "computer does not recognize this device ' click here to solve. I can't solve

    Hello

    You did all the people?

    Try a Place Upgrade or repair Installation. If this does not work, you will need help of a
    real computer store (not the leeks and the glances at a BestBuy or other big box stores) or the system
    Support from the manufacturer.

    This tells you how to access the System Recovery Options and/or use of disks of Vista
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    How to perform a repair for Vista Installation (this keeps your data if the backup off the)
    Player is safe)
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    --------------------------------------------------------------------------

    Or you could do a clean install.

    How to do a clean install and the installer with a full Version of Vista - this erase ALL programs and data on
    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    How to do a clean install with a Version upgrade to Vista - this wipes ALL programs and data on
    http://www.Vistax64.com/tutorials/68767-clean-install-upgrade-Vista.html

    How to do a Custom Installation of Vista - this is a clean install should, however, save your data
    http://www.Vistax64.com/tutorials/241565-custom-install-Vista.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Envy of HP Dv7 - 7223cl Windows 7 Ultimate 64 - Bit: USB 3.0 Ports will not work.

    When I plug my mouse into one of the USB 3.0 ports, Windows does not sound has indicated that it is connected. I did a clean reinstall there two days and most of my drivers installed, but they do not work. A store local deleted Windows 8 PC and installed Windows 7, a few weeks ago, and USB 3.0 ports was working at this time, so drivers exist. After having some problems, I decided to do a clean reinstall of Windows 7, which has deleted all my drivers and I was able to reinstall most of them, but USB 3.0 ports has not worked since and still not working. I looked on the internet, but I couldn't find the right one. I looked in the management system and found that two devices: PCI Device and SM Bus controller are shown with a yellow sign. After looking under properties, I found that the two do not have their drivers installed (Code 28). Anyone know where to find the drivers for this problem?

    Nevermind, it works now. I just had to uninstall and reinstall all components of AMD. Thanks for your information!

  • Ethernet port no longer works

    Hello

    I have an iMac (21.5 inch, mid 2011) running OSX 10.11.3 and today my ethernet port no longer works.

    Things I've tried:

    • Put the cable on another computer. The cable works fine.
    • Several reboots of the imac.
    • Go to safemode (SHIFT key at startup), still does not see the ethernet port.
    • Past to recovery (command + R to start) mode, the ethernet port is functioning normally. (Now I'm confused)

    Thus, it works in recovery, but not in normal mode or safe mode.

    Thanks in advance for any advice.

    -Ethernet-WiFi-Bluetooth-system-default-Mac-Macintosh/ http://mandarapte.com/Apple/Reset-Rebuild-Network-Settings-Preferences-including

  • USB 3.0 port does not work at the speed of the USB 3

    When I plug in my external hard drive seagate-freeagent I get this message: "this USB mass storage device can transfer information faster if you connect it to a superspeeed USB 3.0 port» The computer has 3 USB ports, but none of them are the insert blue plastic that are supposed to have usb ports 3.

    I want TO Ultrabook 4-1043cl I thought has USB 3.0 on this subject. According to these specifications, it must have 2 usb3 and 1 usb2.

    http://support.HP.com/us-en/document/c03367057

    My computer corresponds to the form above. The 2 usb ports on the left have a small "ss", painted between the 2 of them. A usb port on the right has a small lightning bolt painted there. As I said earlier, none of them have the blue plastic insert. I get the same message "this transfer faster if connected to usb 3.0...» When I connect the external hard drive to one of the 3 usb ports. All ports to transfer data, connect to disks, goodies, etc. They just don't transfer to 3.0 speeds.

    I am running Windows 7, not windows 8 and I keep windows up-to-date.

    I found this post talks about a Texas Instruments XHCI controller faulty, but my controller is an Intel USB 3.0 Host Controller stretch.

    http://support.HP.com/us-en/document/c01893385

    So I wonder why the usb 3 seems to work and how to operate?

    Thanks for any help you can give.

    Hello

    You won't lose me. I'm probably in a different time zone you are.  I live in Europe.

    If you still have the unknown device follow these steps:

    Open Windows Explorer and locate the SWSetup folder.

    Expand the folder, find the sp56724 folder and double-click it to open it.

    This is where the driver for the device unknown (USB 3.0 host controller should be).

    Call the Device Manager.

    Right click on the unknown device and select Update driver software.

    In the next window, select browser my computer for driver software.

    Now, you can choose to let the operating system locate the software or the path to the sp56724 folder yourself. In both cases, ensure that a signed driver is selected.

  • HP ENVY Beats all-in-One: usb 3.0 ports do not work

    USB 2.0 hubs work but the 3.0 have never worked. Thumb drives and exterrnal readers do not appear in the file manager. No problem, indicated in the Device Manager.

    Thank you for your help.

    After searching around, I found new info: F2 at startup - BIOS - HP has a tool to check if different parts of the computer are working correctly. (Officially), I learned that the usb ports two 3.0 do not work (despite Device Manager, telling all the devices work properly). I received a "failure code" and a phone number to call. Technical support has confirmed that the failure code indicated the 3.0 ports do not work, and for $215 they can repair (price including shipping Fedex).

    I see if someone locally replace ports. Not sure that 3.0 ports are worth anywhere from $215. After all, the computer works just fine as it is. It's just annoying, they have never worked, that it took so long to finally find a solution, and that the warranty has expired.

  • HP 15-AF006AX: USB 2.0 port does not work

    Hello

    I installed window 7 in my new laptop, but the usb port does not work in the case of data transfer.

    and I am not finding a driver for this, can you help me for this problem

    Thanks in advance

    Hello:

    The only suggestion I can offer would be to settle the AMD Chipset drivers from the link below the problem.

    You want the first file on the Web page.  Install and reboot the PC.

    http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

  • Satellite L875D: USB 3.0 ports do not work after decommissioning of Win8 for Win7

    Hello

    I got my OS of Win8 OEM for Win 7 Home Premium because Win8 is just not for me... Its a legal version of Win7 with a product key, storebought...

    The laptop is a Satellite L875D-10N, which I bought in September 13.

    Installation went well, except that 2 3 ports USB 3.0 no longer works.
    I can stil fresh my phone or other devices, but the laptop is not "see". Also, USB drives and other storage devices are not recognized.

    In the Device Manager the ar two ports under "other devices" and no driver is installed for them.
    I tried in different ways to find and install a driver, but it never works.

    Can someone help me with this? I would be very much greatfull!

    Kind regards

    Wilbert
    Amsterdam, Netherlands

    > In Device Manager, the two ports are listed in the "other devices" section and no driver is installed for them.

    Indeed the USB issue seems to be related to the missing drivers.

    You must install this driver USB 3.0:
    [Driver USB AMD v 2.0.7.176 Windows 7 - 64 bit: http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory = 2 & selFamily = 2 & selSeries = 178 & selProduct 7534 = & selSh ortMod = null & language = 13 & selOS = 30 & selType = all & yearu pload = & monthupload = & dayupload = & useDate = null & mode = a llMachines & search = & action = search & macId = & country = al l & selectedLanguage = 13 & type = all & page = 3 & ID = 87792 & OSI D = 30 & driverLanguage = 42]

    In addition, you will need to make sure that this chipset driver has been installed too.
    The laptop supports the graphics chip ATI and AMD chipset. The chipset driver is the driver of ATI graphics card and this is why you must make sure that this driver would be installed too.

  • HP Elitebook 8460p: USB 3.0 ports do not work

    Number and name of the product: HP Elitebook 8460 p - WX558AV
    Operating system: Windows 7 Pro 64-bit

    When I opened my laptop today, my wireless mouse will not work. Then I find that all my USB 3.0 ports on the left do not work or the other. If I plug in my external hard drive, I can see clearly (which means power is there), but the drive will not be displayed in Windows Explorer.

    I also had another weird error that my computer will not shutdown. It will be auto-restarting/reset in a few seconds. Very strange.

    Is this a software or hardware failure? This laptop was bought anything recently and I expect the quality of the business.

    Thank you

    Hieu

    I solved this. It wasn't because of the driver. I reinstalled the driver from this link that you provided before the validation of this one, but it did not work. I googled high and low and found various fixes, but they do not work.

    I have even come back to an image previous when I just installed Windows 7 (and at that time where the USB ports still work). However, after restoration, the ports still refuse to recognize any USB.

    So I think that there are only 2 possibilities: hardware failure (1), or a BIOS (2) problem.

    Then I updated to the latest version of the HP BIOS (using HP Support Assistant) and then voila. Problem solved.

    I guess the updates of Windows 7 somehow comes into conflict with Bios HP, where the question.

    I hope my explanation is clear enough for someone with the same problem can fix their computers.

    Hieu.

  • USB ports no longer work after upgrading Windows 8.1

    I have upgraded to windows 8.1 and from that moment, my USB ports don't work anymore. tried to check them, but does not (uninstall,...);

    I have a HP Pavilion 15-B050EB; I can't find the drivers for the USB ports on the HP site. can someone help me?

    called them; very friendly guy, but the only solution is a total recovery.

    which means a working day to do backups and re - install software programs...

    Thanks for your kind help anyway!

  • USB ports no longer works after L7680 OfficeJet Pro printer installed...

    I am running Windows XP Pro SP3.  Before you load the printer all my ports worked (4 on the monitor, 2 on the front of the PC).  Once I'm installing all of them stop working.  The only option is to work with one on the front of the printer.   I am able to get my Western Digital HD to work on the USB port printer, but this one is fickle and only works sometimes (I have to restart to operate when it gives out).  I'm not able to use on the printer port USB flash drives. I f the usb port on the printer does not work, so I have no options.  I tried with a powered hub and it works at all.

    I was chatting with representatives of HP without result. If a HUB on the printer does not work it is a useless tool for me.  I need one that has no readers, etc.  Is this a reason to return to the item under warranty?  Or y at - it a way to get this thing to work.

    HP wants to tell me it's Dell.  Dell says it's HP.  I'm so confused and frustrated.

    What I discovered, after about 3 years, the computers are generally obsolete.  My computer was 1.1 ports and the printer connection 2.0.  As see you all new USB components say they are 2.0, but can work with 1.1.  Long story short, after reading this somewhere, I decided that I had to upgrade my ports.  I went to Microcenter (they have an online store as well) and bought a USB 2.0 PCI Card for $11.00.  At opened her top and broke in the new port and everything works well again.  It may not be what you want to hear, but it was all I could do.  I was told all empty printer resources USB and this is why the upgrade was necessary.  Hope this makes some sense to you.

  • Usb and Ethernet port does not work after update of windows 8.

    Hello

    I have a new HP laptop, and two days later the window updates automatically and my USB and Ethernet port stopped working. I returned it and got a new laptop and it is same thing. every couple of days that he update and refresh back to the old settings without losing my documents. I can't keep install my apps every two days after the update. Please let me know what I can do to update without having this same problem. If there is anything I can do so I have to return the laptop.

    Ben.

    Hi Ben,

    You can install the Windows updates manually by changing the settings of Windows updates.

    1. Open Windows Update in Control Panel by dragging it from the right edge of the screen, typeSearch (or, if you are using a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clickingSearch), get into Windows Update in the search box, by typing or clicking onsettings and then type or by clicking install optional updates.

    2. In the left pane, tap or click change settings.

    3. Under important updates, click the following option:

      Download updates but let me choose whether to install them.

    4. Under recommended updates, select the give me updates in the same way I receive important updates recommended , and then click OK.

    Manually install the Windows updates and find the problem causing the update.

    I hope this helps.

Maybe you are looking for