Folder redirection of blackBerry Smartphones

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• Folder redirection of blackBerry Smartphones (resync old items?)

  I'm an end user who has some rules/filters put in place in Outlook so that messages from [email protected] would be automatically deposited into a subfolder of the Inbox named "John Doe".  The user has complained that these emails were not appearing on their Blackberry Handheld.  Then I showed them how to select folders via the Desktop Manager under e-mail-> advanced-> files tab settings choose...

  Now, they want to know if there is a way to get it to go back and re - sync these folders if this old messages in those folders will appear on the Blackberry.

  Is this possible?

  I have not found a way to make it... and I don't think it's a function that can be made, because redirection message comes when new messages arrive in your Inbox, right?

  P.S. that's in a BES 4.1 environment.

  Sorry, the answer is no.  The BES server synchronizes only mail what happened, the only time wherever he will go get the existing activation mail.  Best way to get this email on their BB must send to themselves that "come" again as a new message.

• Folder Notes Outlook blackBerry Smartphones...

  Is it possible to get the Outlook Notes to synchronize with the Blackberry Storm?  I use a BES server and my computer says that it is not possible on its side.  I looked on the desktop software blackberry (what I used to use), but am lost.

  Any help would be greatly apprecieated.

  Dale

  Hello and welcome!

  As this is not necessarily a problem specific to the storm, you might be better deal with this in the BES forum

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=BlackBerryEnterpriseSolution

  See you soon!

• Mail folder - Curve 9300 blackBerry smartphones

  I have a BB Curve 9300 new after that the last of them broke, all the phone call logs, msgs txt, emails, even Earth notifications facebook in the same folder!

  My previous phone message file (it looks like an envelope) has just held my emails! I want to put in place again, how can I do!

  I was on my service provider, downloaded all the software updated etc, but they could not tell me how to solve this problem!

  I want throughout the BB site and asked the question as many different ways as possible... no solution!

  There is no phone number to talk to an advisor in support...

  Something as simple as this has now lost 3 hours of my day, not resolved, and now I think moving to iPhone because BB is rubbish without real support!

  Can anyone help please?

  Billy_R wrote:

  Something as simple as this has now lost 3 hours of my day, not resolved, and now I think moving to iPhone because BB is rubbish without real support!

  No, it shouldn't.

  This is a change from the simple option. Open your main messages folder > press the Menu key > Options > Inbox settings (or Inbox management) and you will see options to check or uncheck messages you want in the main folder Messages, or place a check of your primary e-mail address for these messages only streams to their own folder. Even with SMS, they can transfer it to your main Messages application or to their own folder.

  So, if you want you can open your Facebook app > Options > and disable the setting to enable integration with your Messages application.

• App folder accidentally deleted blackBerry smartphones

  I myself am moved several of my business applications most used in the Tools folder, and then, while trying to move it, I accidentally deleted a he. Where all apps go and how can I get back them, or if I can restore the old folder? The message online apps are moved to the bottom of the home screen, but my home screen is not all apps, only folders. Help appreciated.

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, etc.
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

  steve1davis wrote:

  The message online apps are moved to the bottom of the home screen, but my home screen is not all apps, only folders.

  What message online?

• BlackBerry smartphones ~ a HELP of EMERGENCY NECESSARY ~ Folder Redirection only shows Desktop - no box to letters or records

  Hi all.  I need help as soon as possible please. I have searched, but probably did not use the right conditions to refine what I was looking for.  But I need someone who can help as soon as possible.

  I have a client with a Bold 9700, I've updated since a curve 8230-, but had similar questions.  In any case, the customer has several folders and rules in Outlook 2007 to move the items in those folders.

  The problem: when I navigate to Options > e-mail settings > Folder Redirection - shows desktop only and it is not extensible.   If I choose to view the folders, I see that browser and nothing related to Outlook folders.  We use the synchronization for ALL wireless and DM is not available for the Office of the customer. (yes I know...)

  What I tried:

  Activation of a new device.

  Remove CMIME and sending Service books.

  Updated the encryption key

  I checked the BES (5.02) to display the parameters of Redirection of customers, I can see the folders and that they are selected, but not on camera.

  Please... Please... Help!

  And thank you for all the suggestions.

  Hey Dare2Be,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to recover the files on the BlackBerry:

  1 wipe the BlackBerry smartphone. Options > Security Options > wipe handheld

  2 remove from the BlackBerry Enterprise Server BlackBerry smartphone user account

  3. When you are prompted to delete the information form that is associated with the mailbox, select Yes

  4. Add users of BlackBerry smartphone on the BlackBerry Enterprise Server

  5. set a new password for activation

  6. do a new Enterprise Activation.

  Once activation is complete, you should see once more records.  Let me know if you encounter any problems.

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• BlackBerry smartphone how to move incoming emails to Custom application folder

  Hello

  Please someone give me soloution of the programaticaly application how to move incoming emails to custom. Please its too urgent in my project.

  Hi mohdfarhanakram

  Automatically move e-mail messages to a different folder is available only when you're using BlackBerry® Enterprise Server.  Messages will be filtered on the mail server but would appear in these folders on the BlackBerry® smartphone.

  I hope that answers your question!

  Thank you

• Problem blackBerry Smartphones synchronization of the sent folder Desktop Client from Outlook 2007 to BB Pearl 8100

  I have problem synchronizing the items in the folder sent customer Desktop Outlook 2007 to BB 8100.

  I read the support doc 'delay in syncing from Outlook 2007..' say... but in my case it is not sync at all.

  I tried the folder redirection of pocket... but the 'sent' folder is grayed on and not be able to select all.

  BB 8100 sent mails are well visible in blackberry.

  BB Dektop Manager version 4.5

  Version 4.2.1.91 of the software for device

  Version of the 2.3.0.75 platform

  All advice or suggestion will be really appreciated.

  ~ AEK

  Solved the problem!

  Updated to latest OS: 8100 4.5.0.75 / 4.5.0.52

  Check this link http://www.blackberryforums.com/general-8100-series-discussion-pearl/140624-latest-os-8100-4-5-0-75-...

  NOTE: Go through the full post... its risky... I had a lot of trouble to make it work... but once its work... it works very well. If you're lucky, you can not face any problems.

• BlackBerry Smartphones SMS msgs. logging is no longer in my msg folder.

  My Blackberry resets constantly it's self to weird settings.  Last night, it is no longer recording messages sent and received sms. in my MSG folder.  In addition, it does not have a log of the active calls.  Please help, I have tried to go into the options to mess w / it but can not seem to operate.

  Thank you.

  You are facing constraints of memory in your device. Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Call logs and SMS disappear when the BlackBerry smartphone is low on memory

• BlackBerry Smartphones have 2 subfolders contained in my Inbox email work - I can see the files on my Torch 9800 but emails don't come from my office in the folder on my bbm

  I tried the following information (ie. How to synchronize a subfolder) - but I need these subfolders out of my Inbox, not my address book

  Hello

  have you used the public knowledge base article?

  Article ID: KB13480 How to synchronize a subfolder using BlackBerry Desktop Manager

  If you did, it is normal. This article talks about subfolders in the Contacts folder.

  The article you want to use is this one:

  Article ID: KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

• BlackBerry smartphones remove old Inbox folder

  Hi all. How can I delete the old folder Inbox an e-mail account that I deleted from my phone?

  Well yes - I think we have all seen those. They are indeed latent. Here's a knockout who treats a form of them:

  • KB18940 Duplicate subfolders are displayed when you select view folders within the Messages icon on the BlackBerry smartphone

  In most cases, they are simply there. Reloading the operating system and then return the directories of current service reported sometimes to get rid of them. In most cases, they are just to be ignored.

  Good luck!

• Removal of blackBerry Smartphones messages folder

  Hello
  I want to delete the empty message folder.
  If I select in Menu messages - display folder, I see some unused files I need to delete, but I don't know how, in this case is not any mail Folder Redirection.
  How can I remove this folder empty? This left of files on my device when I delete my email account with the BIS.
  Thank you

  OK, follow this

  To remove the multiple Outlook folders:

  Open the Blackberry Desktop Manager

  Connect the device via USB

  Go to the backup and restore

  Go to advanced

  In the box on the right look for FOLDERS and clear

  Synchronization again.

  Thank you

• Subfolders and Inbox Sync to blackBerry Smartphones

  My mail detaches a Microsoft Exchange Server. In Outlook, I have subfolders in my Inbox. When I sync or reconcilliate only these subfolders that I slipped and fell in the messages (and only those who, after the initial synchronization) are visible. Subfolders containing a rule created in outlook for messages to go directly to those who do not display messages; However, I can see all the subfolders. I'd love to synchronize all messages for all the sub folders and be able to view them. FYI, I have the default setting of 30 days on the phone and all the messages in Outlook are only 3 weeks.

  Hello and welcome to the community!

  I'll guess that you're on Blackberry Enterprise Service (as opposed to OWA via BIS). You may need to work with your BES admins for all this:

  • KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

  But I'm not sure exactly what you're looking for. If you want to show on your BB, messages in these folders that existed already at the time wherever your BB was originally set on BES, who is not quite possible. Some may be able to be made available on your BB, but BB are not only designed as complete a replica of the mailbox... rather, they are designed to help work with the new emails. For some older posts, have your BES admins investigate it thus:

  • KB13292 Not all e-mail messages are received on the BlackBerry smartphone after the enterprise activation process

  Good luck!

• BlackBerry Smartphones quite confused newbie with (iMac) & Blackberry Curve 8530 ordered

  I thought I posted this before but can't ind station. Maybe I'm in the wrong bench?

  Need to synchronize information on BB Curve 8530 with my iMac, Mobile me up and use to sync iPod Touch - questions are:

  1 can I disable MM before you install Blackberry software for Mac (Snow Leopard)?  I need to be able to sync contacts/address book, iCal with the new phone and am afraid of conflicts so I don't "disable Mobile Me.

  2 have you also looked at Mark/Space software to sync Curve 8530 - it might be a better program to sync with iMac - someone uses this or do you use the Balckberry software?

  3. do I have on the right forum for these questions I changed my subscription and I am in the right but not sure, so pls be kind enough to redirect me...

  thx for your patience.

  Hello, petunia

  Before you install the BlackBerry Desktop Software I would recommend support to the top of your address book and iCal on your Mac. Do this please open your address book, and then select the file (in the top menu) > export > Address Book Archive, and then click Save and placed on the desktop. Let then open iCal and select file > export > iCal Archive and click Save to place them on the desktop as well.

  You are now ready to install the BlackBerry Desktop Manager on your Mac. You don't need to disable mobile me to do this. After installation, restart your Mac and open the app to BlackBerry Desktop manager (it will be located in your main applications on the Mac folder). Follow the on-screen instructions to connect your smart phone BlackBerry for Mac.

  After the device is recognized and connected, you will have to configure synchronization settings. To do it please click on the items you want to synchronize under information and then select two way to sync with the calendar to sync or Sync Contacts(In the middle of the page). Once this operation is complete, you can go ahead and click the sync button located on the top right to start the synchronization process. During synchronization it will alert you that it's your first synchronization and it is recommended to replace the data on the BlackBerry smartphone. Please select this option to overwrite the data so that all the information of iMac you will be synchronized on your BlackBerry Smartphone.

  Once it is complete, you can eject your BlackBerry Smartphone by pressing the key of eject located in the lower right of the program.

  Thank you and you defenatly in the right place!