For some reason, I can't get a case number.

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• For some reason, I can't get my Outlook Express to send my emails... they do not connect or send failed

  For some reason, I can't get my Outlook Express to send my emails... they do not connect or send failed... what I am doing wrong to cause this... I have used Outlook Express in the past and had no problem with it... Also, how can I know what e-mail programs POP3 or request the program Outlook Express? Could you please clarify this for me, thanks...

  I use Windows Live Mail as my regular e-mail address... but I can use a different e-mail to another e-mail program to configure Outlook Express?

  Visit the website of your email provider and see if they have instructions to set up an account in Outlook Express.  They provide you with the appropriate settings.   Nobody here knows them, because they are specific to the e-mail provider.  So check with your provider of messaging on the correct settings to use for OE.

  Steve

• I have subscription for adobe cc and when I try to get the first he comes up with an unusable version of first cs6 for some reason, I can't change it, please help me

  I have subscription for adobe cc and when I try to get the first he comes up with an unusable version of first cs6 for some reason, I can't change it, please help me

  Your system meets the criteria for more recent versions of first?

  Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

• I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.

  I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.

  What is the exact error you get when you enter your serial number?

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• For some reason, I can't send messages from outlook express.

  for some reason, I can't send messages from outlook express, think he was with my trying to send a facebook e-mail that was much too long

  for some reason, I can't send messages from outlook express, think he was with my trying to send a facebook e-mail that was much too long

  
  You don't offer a lot of information and a new thread of your own would have been better than locking it.
   
  Do you have an error message when you try to send? If so, post it. If this is not the case, make sure that there are no messages in the Outbox.
   
  If there is, check: file | Work offline and in: reviews | Layout: uncheck the preview pane. You can remove them now?
   
  If this isn't the case, create a new Outbox.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, 2K & 2K 3, files from user OE (DBX and WAB) are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  With OE closed, find the DBX the Outbox.dbx file and delete it. A new vacuum will be created automatically when you open OE.

• I have Windows 7 and for some reason, I can't install Adobe Type Manager on my computer. I need ATM to install the DIN font but I'm having no luck what so ever. I can see the police DIN in my Dropbox, but it appears like this: - ._DIN-"BOLD", no ifs file

  I have Windows 7 and for some reason, I can't install Adobe Type Manager on my computer. I need ATM to install the DIN font but I'm having no luck what so ever. I can see the police DIN in my Dropbox, but it appears like this: - ._DIN-"BOLD", no file extension. what I am doing wrong? What is Mac?

  (1) Adobe Type Manager (ATM) is not compatible with any version of Windows beyond Windows XP (32 bit only). Try to install ATM on any newer version of Windows can actually disable the ability of the rendering of Type 1 and OpenType CFF fonts window, requiring a reinstall of Windows.

  (2) there is no need to use the ATM to install fonts on Windows.

  (3) the name of the file ._DIN-bold is indicative of a police of MacOS. These fonts may not be installed on Windows systems.

  -Dov

• I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

• How can I get a case number to put on a form of license transfer

  How can I get a case number to put on a transfer of the lic. form

  Contact Adobe technical support using cat...

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Support of Adobe ID and registration of chat (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-C1.html ( http://adobe.ly/19r6ZDp )

• This may sound stupid, but for some reason, I can no longer use the back button, after you type in a url to access this site. Does anyone know how to fix this?

  It stopped, for some reason any functional on firefox, a week or two it y a. I tried to uninstall and reinstall firefox but the problem persists. I've tried chrome and Explorer, and they don't seem to have this problem.

  I would not stop using firefox but it so annoying that at least i can fix it, I have to change my browser!

  Try to disable the AVG Safe Search add-on or the safe browsing.

• How can I get a case number to transfer a license (CS5.5)?

  Hello!

  I want to buy a friend CS5.5 and we want to transfer the license correctly to me. I read that we first have a case number, but I can´t find any possibility to contact adobe directly to get a. Telephone service is just for individual users, and each contact search results in this forum...

  Can someone tell me what to do to just get a case number, please?

  Thanks in advance.

  Of course, this guide will guide you through the process:

  How to transfer an Adobe software license between two people

  (And for the customer on the chatService, search for "still need help? Contact us. »)

• For some reason, I can't type anything or change any of the writings I've done. Yet, I can see everything I've done I can't create new scripts or modify the current criteria. any advice?

  See above for more details

  Can you please close and reopen the history? See you always this problem then?

• For some reason I can't link to a youtube video to work no matter what, the other URL works fine

  Title says it all really. I have a picture on my site and when you click on the button should link to a youtube video. However, no matter what, I always get www.mywebsite.com/www.youtube...etc. And yes I know you can http:// in there, or something for it to work. I tried all the variations of the youtube link, including shortened it gives when you click on the share icon. But no matter what, I get the same result. I tried to delete it all and from scratch too. I have other images that point to other sites Web and those all work very well. It's just this one youtube. I even tried to copy one of those, change the image and by posting the link here. Nothing.

  Maybe I'm just something missing. I'm not the most experienced person with software, so bear with me. I use CS5.5. Let me know if there is more info that I can give you to help.

  Thank you!

  If your Web site host has an active cache engine, you may not be able to see the most recent version of your page immediately. If I remove https:// in your link, I can reproduce your results. Have you tried to save your page with a different name and the download as a test?

  If you hover over the two graphs in the following link, you can see that one on the left will add my website to the URL link, while the one on the right works as expected: Connection Test

• Is there a way to delete a nonexistent shared computer? I tried all possible solutions, I could find here, but for some reason I can't remove it.

  I already disabled all devices even sharing folders by going to system preferences. Here is a picture of a computer does not exist apparently shared in my laptop (unless this unit is my printer?). Anyone could explain what it is or how to turn it off completely. I can also extract information from this "PC."

  Thanks in advance.

  

  "Shared" means made available to see you and possibly use.

  This does not mean that you share something in return. Ignore it.

• For some reason, I can't install my creative suite on my computer. I need help

  I bought my suite of creartive a few years ago (2011) and I can't install it in my computer, I can not download and or install it.

  Ok.

  Key information: Adobe Creative Suite Production Premium 5.5

  Download the Windows version of that from: Download Adobe Creative Suite 5.5 products

  Install and enter your 24-digit serial number.

• For some reason, I can no longer make new tabs by making control T or new tab file even! I can still do it in google chrome and internet explorer, but I love firefox the best and have stopped using it because of this dysfunction! What gives?

  I really want to be able to make tabs on my browser again, but it does not work. Or control t, new file tab or by clicking the plus sign next to the already open tab will work. I stopped after losing this function using firefox, but I like it so much better that google chrome, I want again.

  This problem may be caused by the Ask.com toolbar (Tools > Modules > Extensions)

  The details of your system display this toolbar to the user as AskTbFXTV5/3.12.2.16749 agent

  See:

  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode