for the family of Windows security popup will not except my password

Related to: Family Safety: frequently asked Questions

This popup occurs often and at random times on my PC. It will not except my windows password, I used to log on here to ask for help. I tried to change the passwords, and again, it will not work and do not except the new password if it links to the view. I have a child I want to keep monitoring, but think I should remove the program. Is there any solution for this?

Hi Paul,.

Thanks for posting your question in the Microsoft forums.

Form of the description of the question, I understand that you are facing problems with the signature in the Family Safety website.

It seems that your windows account direct parent is not correctly set up as a main Windows Live Family Safety customer e-mail address. As a first step of troubleshooting, please re - install computer Live parental controls, you were not able to access http://fss.live.com/. Please refer to the steps below:

A. re-setup email address Parent

1. customer open Windows Live family safety
2. If the guest with sign in window, connect with the parent account
3. click on connection
4. try to access Windows Live Family Safety site: http://fss.live.com/

If it is still impossible to have access to, the reinstallation of the product.

Customer B. uninstall Windows Live Family Safety

1. in Windows 7, click Start, select Control Panel
2. under programs, click uninstall a program
3. Select Windows Live Essentials, and then click Uninstall/Change
4. click on remove one or more Windows Live program
5. Select Windows Live Family Safety in the list, and then click Uninstall of

C. reinstall Windows Live Family Safety from this link

D. Once successfully installed, sign in using your credentials to the mother and then go again site Windows Live Family Safety.

I hope this helps.

Please report if the problem persists and we will be happy to help you further.

Tags: Windows

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