Forgot my password for my Dell Inspiron 14r with Windows 8 OS

I can not connect on my computer of subject.  It's been a while since I've used and you forgot my password.

It is not connected to the internet and I only have wireless capability.

When I try to log in, it says that my password is incorrect for my ID and use the last password entered on this PC.

I don't have administrative authority and one administrator password.

I just need to go beyond the requirement of password, connect starter.  The PC starts, brings me to a page of beginning where I drag the screen (it's a type of touch screen PC) or just click on the mouse and it brings me to my ID and asks for my password.

Hope that there is a work around from there.  I haven't used this computer but maybe 3-4 hours in total and it's almost a year.  Guess I was just hesitant about learning a new operating system and stuck with my old PC.

Can someone walk me out there in the way to solve this problem?  Do not hesitate to contact me at my email of husbands, * address email is removed from the privacy * or phone 615-430-5030.  It is the computer savy who try to help me with my mistake - forget my password.

Thank you

Shirley, with assistance from the Ed.

Hello Shirley,

Thanks for posting your query in Microsoft Community.

I understand that you have problems with the password requirement. We will certainly help you with the same.

If you have access to any other user on the computer account, try to change the password of the account to this account.

You can try to follow the suggestions mentioned in the link below to reset the password and see if that helps.

What to do if you forget your Windows password

http://Windows.Microsoft.com/en-in/Windows/what-do-forget-Windows-password

Also check out the link below to change or reset your password:

http://Windows.Microsoft.com/en-in/Windows-8/get-back-blocked-hacked-account

Please do not hesitate to write us again for assistance and we will be happy to help you come.

Tags: Windows

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