Forgotten password, but only have access to the secondary email
Hello
I tried to install Skype on mobile, I see that I forgot my Skype password. I still access to Skype from the mac app, which allows me to access the page count, but without the password, I can't change anything.
The problem is that I lost access to the email (old provider which is no longer available), but I do not have access to the secondary email. However, when trying to retrieve the password with the alternate email I get the message that the email is not registered, I see clearly, that is not really the case.
Please, is anyway I can retrieve the password with my secondary email? Is - a support person can change my email to my secondary email address?
Thank you very much in advance.
Solved! Skype support changed my primary address, thank you!
Tags: Skype
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