Freezes at "Loading ImporterQuickTime.prm" and displays the error message. How should I do?

Hey, I just built a system of game development, I do my trailer for the game now, but Premiere Pro will not work. The operating system is Windows 10 and my GPU is a MSI GTX 970.

I advanced and installed Premiere Pro and it has installed without error, but when I went to start it for the first time, he stopped at "Loading ImporterQuickTime.prm" and then jumps to the top 'Adobe Premier Pro cannot find capable video game modules. Please update your video display drivers and start over. "He has only one button, you can press on and it is 'OK '. When I press on it just says: "Premiere Pro has stopped working." and makes me close. (screenshot attached).

What confuses me, is that Photoshop and After Effects work perfectly. (perhaps because they have CS6?)

I was puzzled because I already had the latest NVIDIA drivers installed, so I downloaded the beta version of the drivers and I still got the same error. I've uninstalled and reinstalled Premiere Pro several times, but I still get this error. My current version of the graphics driver from NVIDIA is 362,00.

Any help is greatly appreciated.

Screenshot (58).png

Well, after a few hours trying things at random, I tried using a different user account, so I opened and administrator command prompt and typed in "net user administrator / Active: Yes" then disconnected and connected to the administrator account, then launch Premiere Pro to launch it. Surprisingly, it worked! So I closed the first, then disconnected from the Admin account, then went back on my main account and typed in "net user administrator / active: No.". Then I launched creating my account and it worked!

I hope this might help someone else who was in my boat.

Tags: Premiere

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