Frozen blackBerry Smartphones home screen! need help!

Hello

I was downloading some application and such today on my moms balckberry curve 8520

then I downloaded two themes, the first restarted very well and worked when she came back

However, with the second that it restarts and then he came and there no been frozen / failure

on the home screen, I tried to take the battery etc, but it continues still to be!
can someone give me some help before I the take it back to the shop.

Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

Tags: BlackBerry Smartphones

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