Full reset - 6700 Premium

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• OfficeJet 6700 Premium printer: Re setting My HP 6700 x Premium

  Emergency assistance is needed please! I managed somehow to me locked out many many functions on my printer that I tried to install on my new HP laptop since Tuesday, January 19, as well as the problem of getting my port number! as I have nowhere to put a disc in my new laptop! even if everything seems to work at the minute, I'm very worried if my printer need Urgent updates my printer stops working! I'd appreciate any help I could be offered please! informaitiom even on a full re my printer together please! some things that are locked on my printer are the date and the time in my country there are about 15 to 20 functions I managed to block me out!

  Thanks for any help you can give too

  Hello

  Thank you for using the forum.

  Please download and install the full software features from this link to win 10 for your printer:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930S6

  You can try to reset your default printer.

  On the front of the printer control panel select Setup > tools > Restore Factory defaults to reset the printer to its default settings.

  We recommend that you uninstall the previous software before you reinstall the downloaded software FULL of features,

  Hope that helps.

• HP Officejet Pro 8500 has more full-full Reset

  I have this same problem:
  
  http://h30434.www3.HP.com/T5/other-printing-questions/HP-8500A-premium-A910-the-touch-screen-will-re...
  
  I tried a partial reset and reset semi complete but does not work for me, I hope that someone knows a way to do a full-full reset like this:
  
  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/OfficeJet-8500-reset-help/m-p/170462
  
  but for my HP Officejet Pro 8500
  
  Thanks for the support

  I read people talking about pushing the book button and the button nine as they plug the unit back in... I'm confused because my 8500 has isn't ONE of these buttons, unless there is a hidden pannel I don't know.

  My printer refuses to print any of the computers on the network. You turn off, turning on and maybe he'll print for a few minutes, maybe not.

  I also left unplugged overnight and it was always the same questions. Today I did a software factory reset, then reconnected to the wireless network.

  Any suggestions appreciated because I'm SUPER irritated with this device.

• OfficeJet 6700 premium print date and time on the fax history report

  Running Windows 8.1 on my OfficeJet 6700 Premium AIO H711n fails to print the date and time on the historic report of the fax.  I need this information to check the box of cylinder head of the fax the documents have been sent.

  Hello dcflorida,

  I did not the 6700 but on another machine, I had to 'reset', time and date in the printers preferences.

  If you haven't done it yet, go to Settings/preferences/time and Date on the All in One printer set up (once again if necessary).

  IF your machine does not have the time / date on the history report, it includes it in the Confirmation page?

  Here is the link to the Manual too.

• HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

  Printer = printer HP e-all-in-one Officejet 6700 Premium
  Model = H711n
  Number of product = CN538A
  Firmware version = MPM5CN1450AR
  Location = Ireland
  Printed pages total: 152
  Scanned pages: 58

  Other details available on request...

  I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

  A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

  I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

  Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

  After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

  I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

  I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

  At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

  So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

  I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

  Now...?

  OK I managed to make it work and I will try to explain the steps of my best.

  As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

  Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

  So I know that the printer works on at least one access point.

  Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

  IPv4 firewall protection

• HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open

  Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function.  I can't even open the scan dialog box to look at the options etc.  I tried to find 'Scanner and printer' in painting, but it does not recognize.  Any suggestions?  I already deleted the printer and re-installed.  It was working fine before on Windows 8.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930S6

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.

• OfficeJet 6700 Premium: Unable to connect to the server

  I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?

  Hey @bhigh904,

  Welcome to the Forum from HP Support.

  I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.

  When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings

  Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• Windows 7 vs HP Officejet 6700 Premium

  My HP Officejet 6700 Premium at work was scanning PDF and conversion to editable WORD format, as my work converted to Windows 7, the feature is no longer available.  (I have the original cd for printer). This can be corrected?

  Welcome to the DNico forums,

  I understand that you are looking to analyze text editable with Windows 7. I will do my best to help!

  You will need to install the full features software: HP Officejet Full Feature Software and Driver

  Click this link for instructions on scanning in the form of editable text (OCR) click on How to scan with HP software, how to scan as editable text: how Scan: Windows 7

  Here's a screen shot I took as an example:

  

  Happy Thursday

• Office Jet 6700 Premium: unable to print from 6700 JO unless I wake up

  Hello

  The appellant here desperate because I cannot solve this ongoing problem.

  System set up:

  Office Office

  HP Office Jet 6700 premium

  Wire in a BT Home Hub

  Laptop HP EVO, running wireless

  Problem:

  I can no longer print the laptop wireless. I need to go to my office and print something. Then only the printer seems to be "awake", and then I can print from the laptop. As you can imagine this is not how it is supposed to be and this causes a lot of frustration.

  The printer is also set for a static IP address (it was to solve other printing problems ). I also checked the firmware, and it is up to date.

  Please tell us how to solve this problem.

  Thanking you in advance

  Wolfgang

  Hi @Klee66,

  Welcome to the Forums of HP Support!

  I understand that your HP Office Jet 6700 Premium do not wake up when you print on it, unless you wake up before hand. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  There could be many reasons why this is happening, so please bear with me.

  I see what your printer firmware is up to date, which is good.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Please try Fix It tool of Microsofts, solve printer problems.

  You do not share the printer from the computer desktop you have in sharing files and printing? Otherwise, this could cause part of the problem.

  Do you turn the printer power on and off?

  I can't see what your printer is connected to the BT Hub with an ethernet cable.

  It is possible that the laptop is connected to the printer cannot communicate on the 5.0 GHz network. If they are of the same name that will be confusing.

  Have you tried to configure the wireless and no cable connection on the printer to see if it makes a difference?

  How old is the router, have you also checked to see if the router firmware is up-to-date?

  Is the router dual-band? Two networks are the same SSID for 2.4 GHz and 5.0 GHz? If so, change the SSID to 5.0 GHz to a different name and restart all devices.

  What router do you have to BT?

  I suggest you read this article by BT, I have problems of connection of 5 GHz and features dual band wireless BT Home Hub 4 or 5 Hub.

  I see that you have setup a static IP address. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  While in SAP, open the network tab, and then select IPv4.

  Set the manual DNS on the printer.

  • Set the primary DNS as 8.8.8.8
  • And the secondary DNS as 8.8.4.4

  I would like to try the steps in this guide, HP printers - printer (Windows 8) "offline" Status Message.

  If the problem persists, please see these links or contact BT

  BT.com BT Home Hub 5 Product Details - link

  http://BT.custhelp.com/app/answers/detail/A_ID/46549/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com link - saving on the BT Home Hub 4 and 5 of Hub

  http://BT.custhelp.com/app/answers/detail/A_ID/43669/c/346/session/L2F2LzEvdGltZS8xMzg2NzczMzgzL3NpZ...

  BT.com link - what is the function of Smart Wireless BT Home Hub 3 and Hub 4 Hub5?

  http://BT.custhelp.com/app/answers/detail/A_ID/32235/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com - contact us

  https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjowfQ...

  I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 6700 Premium: HP Officejet 6700 Premium - print borderless

  Since I've upgraded to Windows 10 print dialogue screen no longer offer the option to print without margins.

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.

• HP Officejet 6700 Premium: Unable to connect to the new network HP 6700

  I just changed networks and want to connect my HP Officejet 6700 Premium to the new network.

  In the control panel of the printer, I accessed network / Wireless Installation Wizard.  When I do, I get the message:

  Locking function

  This feature has been locked by your system administrator or the person who set up the printer.

  There is an OK button, but no other options.

  I get the same message when I tried to access a WiFi Protected Setup, and, for good measure, the default system restore.

  There is no administrator, in itself, because I'm the one who has set up the printer.  I'm rulnning a MacBook Pro on OS X El Capitan.

  Please, help me to know what I need to do to connect my printer to the network so I can print.

  Thank you very much for taking the time to answer and especially for providing additional resources should what was being offered as a solution to not work.

  I have tried your solution several times and kept getting the same message.  I tried shuttig the printer off by pulling on the power cord, stop in the right way, reverse iin, etc..  Nothing removed the error.

  Then I took the printer to a local Best Buy to show them the problem, which was at home.  We tried it a few times, and then, for no reason whatsoever (seems), it allowed us to do a reset.  No one knows what was different.

  My advice for anyone with the same problem is completely unplug it, let it sit for a while, keep trying and hope for the best.

• OfficeJet 6700 Premium - how to set the default print quality of 'normal' of the "draft."

  Hello

  Thank you for your help.

  I have a printer/all-in-one Officejet 6700 Premium.

  Most of the documents that I print is for internal purposes, so "Draft" quality is sufficient.

  The default factory on the print quality setting is 'Normal '. I know how manually enter and restore the "draft", but I'd rather have the defaultproject, so I have to reset it manually each time.

  I could not find how to permanently fix the draft quality defect.

  Again, thank you for your help.

  George Mathis

  Thanks George,

  which is fully answering my question indeed

  Please follow the steps below to change the quality of the printer:

  1. Click the Start button.
  2. In the menu, click devices and printers.
  3. Right click on the HP Officejet 6700 icon.
  4. Click Printing Preferences.
  5. Enter the tab paper / quality .
  6. Select the project in the area of quality parameters.
  7. Click OK to save the settings.

  Now any future printing will be in draft quality.

  Kind regards

  Shlomi

• HP 6700 Premium: problems printing labels

  To print labels on this printer, I place the label stock upside down on the top of the paper in the paper tray. Often (but not always) the printer pulls the label stock, then ejects and prints the labels you want on the sheet of ordinary paper that was immediately under the labels. This happens with a fresh sheet of labels and partially used sheets. The label stock varies depending on the brand and type of label, but all are 8.5 "of 11.0". I prepare labels using templates (usually Avery) in Word 2007 on a PC.

  @gntrainman

  If you have not done so recently, consider the full functionality for the printer software.

  Read the Description (on the Support Page for driver) and consider installing the update of the Firmware.

  Driver printer Support page:

  HP Officejet printer, 6700 Premium e-All-in-One - H711n

  Full software features:

  File name: OJ6700_1315 - 1.exe

• HP Officejet 6700 Premium: Scan function screen does not come to the top when selected

  After updating Windows 10, the scan function when selected in the application wizard does not come to the top. Installed the driver updated, no effect.

  Hello

  Thank you for using the forum.

  You have downloaded and installed the FULL features of HP software?

  Here is the link for convenience:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  We suggest that you uninstall the current drivers before reinstalling the software downloaded full of features.

  Hope that helps.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• OfficeJet 6700 Premium: Type administrator access

  Access to the wireless network printer settings are "locked" by the administrator. I am the administrator (he is a printer at home) but don't know how to do the printer to know I'm the administrator to change the settings.

  Hi @trybedo,

  I see that you have problems to access the settings of the wireless network on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you.

  In my view, perform a reset complete semi will solve this problem.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you have additional questions, feel free to contact me. Thank you.