Function keys row has stopped working after update 10.11.6

I upgraded my Macbook Pro to El Capitan 10.11.6 last week, and the row function keys have now stopped working.  If someone has had this problem and how can it be solved?

Thanks in advance for your help (I'm not very tech savvy, so please, responses may be simplistic?)


The keys work when starting recovery?

On OS X Recovery - Apple Support

This is the Office Mac Pro forum. I asked that your post moved to the forum of laptop MacBook Pro or another appropriate forum.

Tags: Notebooks

Similar Questions

  • G72-a20EM screen has stopped working after updating the BIOS F.48.

    How is it possible that BIOS update recommended could turn off the LCD screen.

    Currently I see almost anything on the screen, but vga port works. But increasingly,.

    Intel graphics card is not recognized.

    G72-a20EM screen has stopped working after updating the BIOS F.48.

    What can I do to fix that?

    Good news!

    I found the working version, and it is version F.08.

    Supposedly new version have different Active cables, and this is the reason why the screen is dark.

    So, case closed, everything is perfect.

  • Fingerprint reader has stopped working after update vV1.0.3.49

    I recently downloaded from Toshiba and installed Fingerprint Utility V1.0.3.49 (tc00407400c.exe) and since my fingerprint reader has stopped working.
    The software opens but usually recognizes my fingerprints and can not connect any other way.

    Have uninstalled and reinstalled several times and same result.

    Device Manager says device works ok.

    May I ask what model phone you have and what system do you use?

    Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.

    Have you tried that?

  • Adapter Ethernet Thunderbolt has stopped working after update 10.11.2.

    Hello, after my update to 10.11.2 on my MacBook Pro retina 15 "mid-2015, my crush Ethernet Adapter has stopped working. It comes in the reporting system and it shows that it connected to ethernet, but in the network Panel, the State remains red and I don't get an IP address.

    My colleague who has a MacBook 2013 15 "retina Pro also has the same problem. We tried the retail adapters Ethernet Thunderbolt, but still no connection on one of our networks.

    Anyone else see this behavior?

    Same problem here on my end 2013. In Recovery Mode, the card works (good trick to know if hardware is broken). Roll back via Time Machine works 10.11.1 and adapter. Adapter and 10.11.2 relocation does not-MBP-R all my colleagues in different years work well after the update.

    BTW. : not only Thunderbolt Ethernet does not work, but the cards virtual Parallels (for shared and host-only) as well (only bridged mode works).

    So far, all the stuff has failed. And now I will notify again before the update.

  • Printer Adobe Pdf has stopped working after update to Acrobat DC

    Hello, I installed Acrobat DC yesterday. Since then, printer Pdf Adobe has stopped working. It always gets stuck to software verification fonts printing source just hangs and I have to force its closure.

    I tried to uninstall the printer and manually install, repair the installation of Acrobat, but nothing has changed.

    So is - anyone help me? Thank you.

    The fixed! So that's how I did it. As I said Distiller crashed when loading fonts. I noticed that, it crashed after loading the "Colonna MT" police, so I removed the police immediately after Colonna MT in alphabetical order. After the removal of the police, everything works perfectly.

    If someone else should be useful, name of the font in question is com (sRB). Don't know why it causes Distiller DC crashing, or why it didn't happen with previous versions of distilling, but that's all.

    Thanks for your help.

  • Buttons radio in the html page generated by cgi script has stopped working after update for Firefox 4 (from 3.6.16).

    I have disabled both of the Firefox Add-ons, I use (NoScript & Ad Block Plus 1.3.6) and restarted the machines, but that has no effect. This problem is repeated on more than one PC, running XP Pro (sp3), Vista (sp2) professional and Server 2003 (sp2), just after the upgrade to Firefox 4, so the problem is definitely related to Firefox 4.

    This could be linked to the new HTML5 rendering engine. To check for this possibility, you can temporarily disable.

    • Open Subject: config
    • In the filter box, type or paste the html5 and make a pause until the list is filtered
    • Double-click html5.parser.enable to toggle it false

    If it works after that, there may be some problems with your form layout (i.e., accepted in HTML4 but not accepted in HTML5), or you may have found a bug.

    This forum focuses on the care of the end user. You can find more help web development on the mozillaZine Web Development Council. Separate forum, separate registration. Please note the advice in the Post sticky at the top of the forum before posting.

  • Video (movies/tv/iTunes store previews) in iTunes has stopped working after update 10/12/15

    After update 10 December 2015 for OS X version 10.10.5 - video not playing not in iTunes - no TV doesn't show (time at the bottom of the black screen counter remains at 0:00), movies (video meter at the bottom of the black screen ACCOUNT BEFORE, but no picture/no sound) and no previews film/TV on iTunes Store (time at the bottom of the black screen counter remains at 0:00)


    You are not alone! Please visit this community of Apple Support with the link below. And please telephone tech support at Apple and establish a record of the case. The case of several files the fastest, that this will be resolved. It is more likely that the last security update actually crashed the video look at a capacity of iTunes for users of Yosemite. This is a BIG PROBLEM.

    Re: no video on iTunes movies or shows television

  • Window XP "Workstation Service" has stopped working after update. Event ID 3113

    Judgment of workstation works on Win XP computer after recent upgrades.

    Can not restart the workstation service. Event ID 3113.
    The observer of events without help.

    LAN Local Area Connection network connection.
    Name of the operating system Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600

    Check the sfc/scannow for files of error... No.  Nothing obvious in the registry or the firewall.

    Do not reboot or repair either Service Wizard.
    Can not update the IP address.

    Works fine on other computers running XP not upgraded.
    Searching the Internet for answers, seems that this problem exists for some time, but as usual, many complaints, all options, not solutions.

    Seem like it happened on the last update on all versions of M$ for years. Another M$ conspiracy to force users to upgrade.

    Any solutions would be appreciated.
    No, I don't want to upgrade to Windows 7 at least a year.

    I solved the problem by reinstalling the client for microsoft networks component in the network connection properties.

  • My illustrator CS3 has stopped working after I updated my OS to Yosemite 10.10.5

    My illustrator CS3 has stopped working after I updated my OS to Yosemite 10.10.5, but my InDesign and Photoshop work very well. How can I get Illustrator to start working again?

    NOTE: I read a previous thread on the opening of the Java Control Panel in the system preferences (because I installed the new java my computer asked me for marketing immediately after in the new yosemite), but there is no icon Java not found. I installed this new java download more than once and still can not find it. Help!


    If the suggestion on possible recording by Larry fails, see this page

    I'll try to ask a personal forum friend who knows what to do.

    For download, read this

    and update, see

  • Audio stopped working after update

    I have a T5010 e-machines running Windows 7 Pro, x 64 with 2 GB of RAM.  The audio has stopped working after a few updates.  Don't know which because he has many people who installed at the same time.

    I tried to uninstall the audio driver then reinstall.  I tried the shooters to boredom.

    In Device Manager the drive is recognized, but the question mark yellow and says that the device does not start and he has (code 10).    When I start the computer, I get a message that does not start the Realtek audio.

    Since I have no more options about what to do to solve the problem can anyone here help me get the sound working again.  Thank you.


    Refer to the suggestions of Shinmila H said on December 10, 2009 and check if that helps.

    You can also check:

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Anyone Bitmoji keyboard stop working after updating iOs 10?

    Anyone Bitmoji keyboard stop working after updating iOs 10?

    jerseryjones4 wrote:

    Anyone Bitmoji keyboard stop working after updating iOs 10?

    Someone posted on another thread a tweet from Bitmoji they are currently declining, but working on the issue.

  • iPhone more replaced 6 speaker stopped working after update to iOS 9.3.4.

    iPhone more replaced 6 speaker stopped working after update to iOS 9.3.4.

    New speaker of iFixit. After replacement speaker works perfectly. With FaceTime, the call, music, etc. And IPhone running on iOS 9.3.3. But after the update to IOS 9.3.4 speaker stopped working. Several restarts and total content and deletion of parameter did not help.

    Axiomer wrote:

    New speaker of iFixit.

    It is a problem.

    iPhones are not serviceable by the user.

    You're on your own.  After this service yourself, you finished your warranty (if she was still in effect), and Apple will not help you either.

  • on dv6 fingerprint reader has stopped working after installing Norton 2012

    Fingerprint reader has stopped working after installing Norton Internet Security 2012 on both of my notebooks from HP.

    Product name: HP Pavilion dv6

    Operating system: Windows 7 64-bit

    Error message in Device Manager under biometric devices in Device Manager displays an exclamation mark beside validity sensors (WBF) (PID = 0018). The following message is under the general tab: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

    Driver is present and seems to be up-to-date.

    Appreciate your help.

    I have finally isolated the problem of my software lack of HP dv6 fingerprint reader. I think Norton Removal Tool, available online at, was the reason. I am sure this conclusion because the exact same problem occurred after I installed Norton Internet Security 2012 on laptop HP same as my wife. I tried, in vain, to uninstall and reinstall the driver for the biometric fingerprint device provided by Validity Sensors, Inc.

    After spending a day and a half to try to "solve" the problem, I decided to restore my system and go back to the prior agreement of the point of the installation of Norton. Thank you HP to make this process quick and painless. Don't forget that if you installed anything after the restore point, it will have to be reinstalled.

    Fortunately, there's a less intrusive on CD of Norton removal tool. This utility uninstalls an older version of Norton you are requested to restart and then installs the latest NIS. It is a method of removal safer that wide brush offered by the Norton Online link, which wipes everything remotely suspect.

    After reinstalling Norton Internet Security 2012 from the CD, everything works as it should, including the fingerprint reader.

  • "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

    "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

    I use a Lenovo T440p with Intel Core i5 @2 laptopp. 60 GHz, 8 GB of RAM. Windows 7 64-bit with Service Pack 1. Intel HD 4600 graphics card. All the drivers are up to date.

    All other non - CC Adobe video editing programs work.

    Help, please. Thank you.


    Changing the video rendering engine should have solved the problem. Is it still pending?

    Thank you


  • Desktop Window Manager has stopped working after loading of updates 12/10/10 MS

    Once the download and installation of updates for Windows 12/10/10 patches, Desktop Window Manager has stopped working.  Event viewer lists under Applications:

    Name: Application
    Source: Application error
    Date: 2010-10-13 09:59:47
    Event ID: 1000
    Task category: (100)
    Level: error
    Keywords: Classic
    User: n/a
    Computer: has
    The failing application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
    The failed module name: nvwgf2umx.dll, version:, time stamp: 0x4c5424d5
    Exception code: 0xc0000005
    Offset: 0x000000000007c160
    ID of the process failed: 0xb0c
    Start time of application vulnerabilities: 0x01cb6aefa117a51c
    The failing application path: C:\Windows\system32\Dwm.exe
    Path of the failing module: C:\Windows\system32\nvwgf2umx.dll
    Report ID: e6dfd048-d6e2-11df-9660-00271383b7fe

    The operating system is Win 7 x 64.  Video card is a Gigabyte GTS450OC1 with its latest driver running on an Intel DP55KG MB with 8 GB memory Corsair XMS3.  The system was fully functional and stable immediately before the update.  I don't know which of the 18 patches is in conflict with the nvwgf2umx.dll file.  Device Manager reports no hardware problem with any component.

    In my attempts to solve the problem, I run chkdsk f, sfc/scannow (which have reported no problem) and reloaded the video driver (without uninstall first).   Nothing works so far.  I even tried to defragment the master file with Diskeeper 2010 start time Table Defragger (based on another post, I've found), also without success.

    What is the reference for this?

    This may seem like the thing the more janky to post, but I got the same error several months:

    Problem event name: APPCRASH
    Application name: Dwm.exe
    Application version: 6.1.7600.16385
    Application timestamp: 4a5bc541
    Fault Module name: nvwgf2umx.dll
    Fault Module Version:
    Timestamp of Module error: 51427a 68
    Exception code: c0000005
    Exception offset: 000000000013fe0b
    OS version: 6.1.7601.
    Locale ID: 1033
    Additional information 1: bd9d
    More information 2: bd9dfb84ef7bbf0c089fd3d5f079469b
    Additional information 3: ec39
    Additional information 4: ec39233315f018bea3fd5d4de7e9458f
    And could not cancel the record/re-record the dll it error out on an entry point missing or whatever.
    So what for some reason any worked for me is to rename C:\Windows\System32\nvwgf2umx.dll to nvwgf2umx.dll.bak (all other copies of this file are in the folder DriverStore).
    After that, I ran from an administrator command prompt
    net stop uxsms
    net start uxsms

    And miraculously all started working again.  I'm running a GTX570 with latest drivers nvidia from Scripture.
    Note: You probably shouldn't be move/rename things in System32 unless you are confident and have your data backed up.  It worked for me, but who knows you.

Maybe you are looking for

  • Plugin QuickTime

    I built a website for ski coaching using iweb and the support of this community. (many thanks to old Toad and Roddy IIRC) Now however the videos are almost all has stopped working.

  • Compaq Mini 110 crashes with a fatal error and the system put an end to CNU93533NQ. No password-Help please!

    Staright from boots of Compaq Mini 110 of my youngest son upward in a password protect mode which I don't know and then crashes with a fatal stop error and system CNU93533NQ.  It has some really important courses he needs to present any help would be

  • Compaq Presario CQ56-115DX: can I upgrade to Windows 10?

    I have a laptop Presario CQ56-115DX, bought October 2010 (5.5 years) and running Windows 7. Considering the free update of Windows 10, I am concerned about the graphics card (ATI Mobility Radeon HD4250). I can't find an answer consistent and simple a

  • Need to dell inspiron N5010 wifi driver for windows 7 (32 bit OS)

    Hi, m with dell inspiron n5010 windows 7. I need driver wifi for 32-bit operating system? kindly help me.

  • First Firmware update

    We had our UCS B Series chassis for almost 2 years now and it's time to update the firmware of 2.0(3b) at latest.  This is uncharted territory so I wanted to get some feedback from those who have already updated their firmware.  Our servers are B230