Fuze suddenly stops and then powering Refreshess

I recently started having a problem with my rocket GB 8.  When you listen to MP3 or WMA files the player suddenly stops.  When I restart happening in mode 'Refreshing Media' and made his thing.  Everything seems normal after the update, except that he may well repeat the same thing again in a few minutes.

This happens only when I physically move the player - could be a kind of stress with the power cord.  It doesn't happen when I'm listening to the FM band.  So far, it does not happen when the player is locked (but can go in as soon as the player is unlocked).  I usually use a 4 GB SD card, but the player he will be with the card inside or outside (I usually Podcasts on the SD card and my music on main memory.  It happened while listening to the SD card or the internal memory (but no FM).

The version is 1.02.026A.  The problem is not new and does not seem to be associated with this update.

Black Rectangle wrote:
Call 1-866-SANDISK in the United States (or search for a number corresponding to your country) immediately. Don't waste time on the e-mail system. Especially if you have just one week left.

In fact, I used their online chat (it's fast and I end up with a paper trail).  The agent had me do all sorts of things in the sense you suggested and asked that if this does not work which I repeat by using another computer.  A little pain as the freezing problem not immediately shows up (so it takes awhile to find out whether the problem is resolved).

The problem persisted in various forms and I contacted them again via chat - in view of the extensive literature that produce the transcript of the conversation, they conceded that it was a hardware problem and provided an RMA (most paid shipping charges).

I guess I should check the box of "resolved".

Tags: SanDisk Sansa

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