G570 keyboard and the touchpad does not work

The new computer about 6-7 months ago. Was running Windows 7 that has settled on the laptop. I had some malware on my computer, tried many malware removal tools such as malwarebytes, adware cleaner, finally had to use system restore. Then I ran Security Check. Now, I can't start in safe mode or in normal mode. When I turn on the computer, he'll go as far as the login screen and then does not allow me to move the cursor or type my password. It behaves as if the keyboard and touchpad are locked. I have to remove battery to shut down the computer. Same problem reappears when I turn it on again.

Hi reeder2,

What you read is correct. After hitting the key recovery key, fall into place the machine and directly to the recovery menu.

Do try and let me know.

Concerning

Tags: Lenovo Notebooks

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