G570 splash screen then black screen with cursor... help!

The process is repeated for any trace of activity of the HD, .

It is the child's computer and probably been hit during one yesterday... where should I start.

Any help much appreciated.

still two months warranty on the machine, so decided to send it offinstead of its opening up... thanks for the suggestions.

Tags: Lenovo Notebooks

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  • Black screen with cursor

    Problem:

    Windows startup but stuck on the black screen with cursor

    System:

    E7440 Dell with Windows 7 Pro

    Description:

    E7440 has a ssd msata 250g installed with an msata to sata adapter. Hard drive's MBR mode. The system works well on Windows 7 pro. E7440 comes with an msata slot, so I removed the adaptor and connect directly on the slot msata ssd. Then the black screen with cursor problem happened. Put the adapter back with ssd and Windows 7 booted up normally.

    I made a disk image of the ssd adapter so that Windows 7 is running, then restore the image to a disk sata hard. The black screen problems are out again.

    Safe mode works normally. Low screen resolution does not solve the problem.

    I also tried to copy of ssd hard disk drive, but Windows boot had another problem: session3_initialization_failed.

    Any help is appreciated.

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that you get a black screen with cursor.

    I suggest you to refer to the suggestions of Nithyananda J replied on January 6, 2010 and check if that helps.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-update/Windows-7-black-screen-with-mouse-cursor-in-normal/9fea95dc-7dd6-415e-BBC2-7115311c196c

    You can also check:

    http://answers.Microsoft.com/en-us/Windows/Forum/all/Win7-wont-boot-black-screen-with-blinking-cursor/1b4b501a-6722-446c-8275-c1c568f275b4

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Windows 7 Pro black screen with cursor on all modes and no login screen

    OK so basically, it's how, my laptop decided to me-screw right when I need to make some adjustments to my final project for next week.

    Friday he started very well in class and at the end of the course at 6:30, I stopped him. I normally don't that often stopped because I usually find myself opening upward in an hour later. But I did this time and when I got home and turned on around 9:00, it started like this:

    Screen Compaq PhoenixBIOS > Windows boot animation > black screen with cursor mobile, no login screen

    No screen connection. No sound. Not nothing but a black screen and the cursor movement. So I force shutdown and turned it back, this time he asked a chkdsk and I ran it. A ton of stuff file unreadable came and it took all night to run through it all. Tried to start again and Windows Error Recovery came and I tried all Modes of security and start normally and all produce the same black screen and the cursor with no login screen.

    Then I used my Windows 7 dvd repair to try and system restore to a week before. That's where I noticed that windows had installed a critical update at 12:00 on Friday. Tried to restore before that, but he failed. Gave me an error 0 x 80070057 and said I should run chkdsk /r and then try again. Then I used the cmd prompt through dvd repair and he has seen all these things wrong file again once recovered things then realized hours later. Tried to restore the system again. Still the same error. A run chkdsk again through the cmd prompt, then he went to clean without errors or orphaned files or anything, but it took a lot of time. I used the Startup Repair, and he has not found anything wrong either. But still the same error the system restore.

    So I looked around online for the last two days, trying to figure out and that someone said to try CTRL + Alt + Delete, the sticky shift key thing. So I tried to boot the system again, same black screen with cursor movement. I did CTRL + Alt + Delete, nothing. Press and hold the SHIFT key, and a pop-up window asked FilterKeys. Press the SHIFT key 5 times, a popup asked about sticky keys. But that's all I can get it to do. Nothing else. I tried to boot into safe mode with F8, chose, each of them and that changes in screen resolution and the words "safe mode" in all the corners of the screen. If the repair dvd's while I start in safe mode, it will open as well in safe mode, but with the same black background mode. Tried running sfc/scannow through repair invites cmd of the dvd and it says a system repair is pending and he had to restart, and then run the sfc/scannow. Tried, but it doesn't do anything when I restart except go to Windows Error Recovery asking either start in any safe mode or normally. And then it's just black screen again.

    So I am at a complete loss what to do now. After all of this mess, it seems that this Windows Update Friday afternoon did something and when I booted it upward once again, his cause nothing but problems. I think it has something to do with the display and the graphics card drivers? It's as if the thing starts but I do not see anything either because the sticky keys appears, but sees nothing else, no matter what I do. Seriously, I don't want to this junk because this is a new hard drive and I was just able to retrieve my files from my old hard drive that had epic failures as well. And I just got this new specifications I wanted as well.

    Laptop Spec:

    Compaq CQ50-115nr
    OS: Windows 7 Professional
    HARD drive: Western Digital Scorpio Blue 320 GB SATA WD3200BEVT
    Processor: AMD Turion X 2 RM-70
    Graphics card: NVIDIA GeForce 8200 M G
    Memory: 3 GB RAM

    If someone could seriously help me I would be VERY happy.

    Hello

    This isn't good news.

    --------------------

    STOP: 0XC000021A

    Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
    (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

    Cause

    This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

    Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

    Solve the problem

    Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

    Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

    If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

    Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

    Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

    STOP: 0XC000021A<-- read="" this="">
    * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

    -----------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
    above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not try to repair it, you can borrow a friends because they are not protected against copying. You can also buy the physical disks
    good system machine cheap that you already own Windows (you have to reinstall them if)
    required). You can also repair disks on another computer.

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
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    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during "blue screen of death," collisions
    Displays information on all the "crash" of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
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    You can do mode if necessary safe or the Vista DVD command prompt or
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    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Download your backed up files, then you can boot from your recovery disks to reinstall Windows.Several options to do so.

    Remove the hard drive and attach it to one > USB adapter . Plug it into another computer via usb port and copy files off the power.

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  • Impossible to load windows, just get a black screen with cursor

    I restarted my computer and now Windows will not load. It happens on the screen says 'Windows' in the bottom with green bars. Then it goes to a blank screen with a cursor to work. I left alone for a bit to see if she would just take a while to load and the screen saver came, that works, but I cannot get it on my desk.

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    -Tried to restore to previous points

    -Tried CTRL + ALT + DELETE (does nothing, can't pull up the Task Manager)

    Hello

    A blackscreen can be very hard to fix. It's my generic convenience store which some you already have
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    One to try:

    "C:\Windows\System32\winevt" in this folder is an another NEWSPAPER named one

    Rename the folder of NEWSPAPER LOGSold and restart the computer.

    'C:\Windows\System32\winevt\Logs'-> 'C:\Windows\System32\winevt\Logsold '.

    REN C:\Windows\System32\winevt\Logs C:\Windows\System32\winevt\Logsold

    You can try in a Command Prompt of a disk of Vista or a recovery Partition if you can't navigate to
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    -----------------------------------------------

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
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    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
    Here's another fix
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    You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
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    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (to do the system restore there only to)
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    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

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    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
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    You can use another DVD that are not protected but you will need to copy you have the product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can make a repair facility that must save the data but you will need to
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    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Inspiron 9400 laptop, Windows Vista, black screen with cursor, befor connection, safe mode works.

    Good then Ive internet scowerd to subject a houre read a lot of black screen of death without success problems.  Ive come to the conclusion that it is a unique problem.

    Inspiron 9400, Windows vista

    Problem: I'm catching up after startup, it does not show the vista logo but showed the loading bar, doesn't make it to the login screen. Instead shows the bright black screen with a cursor, the cursor moves freely. Ctrl-alt-del does not work, StickyKeys is sound but no visual. So we know that this abomination of windows load. We are now trying to startup repair. We know that the battery did not work because more than a year, the bios indicates there is no battery, I wonder what this block that says battery is lol.

    Whatcha got for me internet doesn't let me down.

    PS one of the dumbest moments of windows.

    Repair window said. May take a few minutes.

    Startup Repair process may take an hour to complete

    Hi Zirrer,

    Step 1:

    I suggest you to visit this link provided below.

    Why my screen is black when I start windows 7
    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

    Step 2:

    I would also suggest update you your display adapter drivers and see if that fixes the problem.

    Reference:

    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    To download drivers, you can visit this link below.

    http://support.Dell.com/support/downloads/DriversList.aspx?c=us&CS=19&l=en&s=DHS&OS=WLH&OSL=en&SystemID=INS_PNT_P4_9400&CATID=-1&impid=-1

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows starts, but does not charge not (black screen with cursor)

    [Sorry for the long post, but I feel the need to explain my situation]

    I have the following problem:

    I turn on my PC, and Windows shows it is normal loading screen, then it goes in a completely black screen, with just the mouse in the middle. By the size of the cursor, I can say that it is in a low resolution, probably 800 x 600 (compared to my usual 1920 x 1080). I am able to movements of the mouse, but with no particular purpose without something to click on. No other keyboard input seems to work, except for press SHIFT 5 times, which shows the keys dialog box to self-retaining (with just 'yes' or 'No' options, no other connection); and Windows key + U, which shows the ease of access Center. CTR + Alt + Del does NOT work.

    So far, that's what I tried (in chronological order):

    1. Start in Safe Mode, Safe Mode with network, safe mode with command prompt Mode, start low resolution video, last known good configuration: all give the same result as to start normally.
    2. Repair of your computer:
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      2. System Restore: did not find any previous restore points (I know with certainty that there is, I took the habit of making regular restore points).
      3. Windows memory diagnostic: not found error.
      4. Command prompt:
        1. Ran the command chkdsk /f r, has no error report.
        2. Ran sfc/scannow: I don't remember the exact report, but he asked to restart the computer to complete the repair of the problems. I rebooted and ran the new order for the same result.
        3. Forced the scan with: sfc/scannow damaged = c: \ /offwindir = c:\windows, concluded and repair errors, not always not load windows.
    3. Ran Dell Diagnostics start, found no errors.
    4. Startup Repair ran found once again the registry errors. I found the solution to this in a forum for Microsoft Help ( answers.microsoft.com/.../f77d5355-b8be-41d6-af24-cae994e1768f ) and fixed the problem. I rebooted, but the problem persists.
    5. Startup Repair does not detect now no error. I tried restoring the system again, we find 2 restore points dated AFTER the beginning of my problem. I decided to restore it in any case, but none of them worked.
    6. I ran Windows Defender in offline mode:
      1. Quick scan: and found 2 threats and remove.
      2. Full system scan: found 4 more threats, removed 2 of them, the other two could not be removed because they were in an ISO file.
    7. I've tried steps 1, 2 and 3 with no luck.

    With every step, I am aware that I am closer to having to reinstall Windows, then I decided to see if I could still access my HD to save my personal files. I did a live Linux CD (with Ubuntu), but I have a problem of mounting the readers, because they are in a RAID0 configuration. "sudo dmraid s" gives the following error: "ERROR: Sie: number of devices in RAID wrong value"isw_dbdffjficc_ARRAY0"[1/2] on/dev/sdb.

    Important details:

    I changed my graphics about 4 months ago (a 750ti of Nvidia GTX for an ATI Radeon HD 6450), and told me that I can run short with the power supply. The new card requires a minimum of 450W, and I think that my diet is 460W. This may or may not have something to do with this question, I have no idea.

    My 2 hard drives of 500 GB RAID0 configuration has brought me a lot of problems of the day 1. One of the HARD drive would be randomly (I am able to hear a clicking sound different when this happens) failure and the computer would break. At the start, he would ask a boot device. The Dell boot utility would then recognize only 1 readers, but would end without errors. After a reboot or two, everything would be fine and would be boot windows normally (apart from the usual error recovery screen) with no sign of corrupted data or anything. As I said, it happened are the arrival of my PC, but restarting a couple of times still attached. From now on, the two HD seems to work very well, the Dell utility recognizes two of them and found no errors in one of them, and I can access any directory from the command prompt.

    Is there anything else I should try before reinstalling Windows?

    Before the installation, I really wish I could recover my files (I have important documents of the College), is it possible to do this?

    Sorry again for the very long post (and for any errors of language, English is not my native language) and thanks in advance.

    Since you have not yet had your data readers. I recommend a Windows installation without formatting the drive... I don't like this solution, but at this point, you have probably tried everything.

    Use a reinstallation of Windows 7 installation DVD, make sure that you select...

    Select custom: Install Windows only (Advanced)

    If you do not select one of the route options and everything simply highlight the largest partition and click Next:

    Windows will dump all the old Setup files into the Windows.old folder

  • Black screen with cursor when connecting Windows 7. Reinstall the drivers doesn't help not.

    I have a Windows 7 Pro machine that boots to a black screen with a cursor instead of the login prompt, but if I press some keys like enter and tab that I will get a few blue squares where probably windows are appearing.

    I can boot into safe mode and log in. I can then disable or uninstall the video card and the boot into normal windows. But if I install the Intel to the HD3000 integrated video drivers, the black screen will be there waiting for me when I reboot.

    I tried with and without external monitors connected.

    I tried to uninstall the drivers in the menu programs and features (also selection to completely remove the drivers), and I uninstalled them through Device Manager. I then reboot before installing the Intel drivers again. I tried the version on the site Web of Panasonic, as well as the latest version of the Intel Web site. Results have been the same every time.

    Are there left behind somewhere that I could try to remove registry keys? Perhaps a more thorough removal method? Something more creative? All ideas welcome!

    System Specs:

    Panasonic Toughbook CF53 (A)

    Windows 7 Pro 32 bit

    Intel CPU 2520 M w / HD 3000 integrated video

    4 GB OF RAM

    This system has been restored to a standard corporate image, unfortunately is no longer near factory that she'll get. System Restore will not be an option because he has never been in a working state. Startup Repair was not an option due to disk full corporate encryption that seems to make the unreadable disk at this time here. I tried but it fails and I can't find the drivers to be used in the environment of recovery for this BeCrypt Disk Encryption.

    Hi Brian,.

    According to the information that you, as you can start your computer in safe mode without problem, then the problem is probably with the supplied driver. Since the installation of the driver is causing the problem to occur, one possible cause is a driver you want to install is not compatible with the system. We suggest that you contact the manufacturer of your computer for help on installing the correct driver for your PC.

    Kind regards.

  • Windows 7 shows a black screen with cursor

    I tried to upgrade my desktop Windows 7 Edition computer Home Premium to Windows 10.  I did the morning but left him to finish while I was at work.  When my husband returned he said it was completed 99% so it just reduced and used the computer.  At the time I got home a few hours had passed and it was still 99%.  I tried to restart and now after I get in Windows startup and password screens. I have a black screen with the arrow cursor moving very well.  How can I fix?  Thank you!!

    Hello Mary,.

    I would like to know some information about the problem so that we can help you better.

    What is the brand and model of your computer?

    Thank you for details on the issue.

    I also know that the inconvenience that you are experiencing due to black screen problem. I will definitely help you.

    This problem may occur because of corrupted display driver.

    To diagnose the problem, please Start Windows in safe mode and check the number.
    Reference:
    https://support.Microsoft.com/en-us/help/17419/Windows-7-Advanced-startup-options-safe-mode

    If the problem does not persist in safe mode, uninstall the display driver. Please follow these steps:

    a. press Windows + R keys together, type devmgmt.msc in the run box, and then press ENTER.
    b. Click to enlarge graphic cards, right-click on the map and click Uninstall.
    c. restart the computer.

    Now, reinstall the display in normal mode driver. You can either download and install the driver to display from the manufacturer's website or proceed as described in the following article.
    Reference:
    Updated a hardware driver that is not working properly
    https://support.Microsoft.com/en-us/help/15048/Windows-7-update-driver-hardware-not-working-properly#update-driver-hardware-isn ' t-work-properly = windows-7

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Black screen with cursor in windows 7

    When my laptop boot Windows it stays black with cursor.  I tried to go into safe mode and try to restore the system after doing occurring my black rebooting of the unit, but nothing there.

    Hello

    Thanks for posting your query to the Microsoft forum.

    Iappreciate your efforts to try to solve the problem and I will definitely help you with this.


    1. do you have the options to start the computer in safe mode?

    2. you have the disc of Windows 7?

    I understand that you tried safe mode and system restore, however I would appreciate it if you follow the steps in the article Microsoft help to the given address.

    Why my screen is black when I start Windows 7?

    Note: This method contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows


    Note: When you use the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    This problem can occur either due to start-up files Windows corrupted or if the master boot record and boot sector is damaged.

    I suggest you do the Startup Repair and check.

    What are the system recovery options in Windows?

    Let us know if you need more assistance. We will be happy to help you.

    _______________

    Thank you best regards &,.

    Isha Soni

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