G62 screen remains black after the windows logo
Hello
I have a HP G62-b05SD. I noticed that many people have the problem of simmular.
I know what makes, but don't know how to fix it.
So here it is.
Sometimes when I boot / reboot system screen turns black after the windows logo, but if I wait a while, I do not hear the star tune up windows, but the screen remains black.
I noticed that this happens when I shut down or restart the system with a usb port (be it a mouse or a stick is not serious)
If I all out en usb port restart or turn on the machine for the first time this day here, everything starts well.
So there must be some driver problems I think with usb ports and the screen or something.
Help, please!
HP G62-b05SD
Windows 7 64-bit
Intel i3
ATI mobility radeon graphics card
Ow and when I get the black screen, the hard reset does not always work.
I also did a startup repair and it showed:
"If you have recently attached a device to this computer as a camera or portable music player, remove it and restart your computer. If you continue to see this message bla... bla... bla... "
I hope you can help.
Hi Frosty1984,
Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP G62 - b05SD Notebook and having problems with the starter. Here is a link to BIOS update.
What is the USB device that is at the origin of the questions?
Thank you.
Tags: Notebooks
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