G62 screen remains black after the windows logo


I have a HP G62-b05SD. I noticed that many people have the problem of simmular.

I know what makes, but don't know how to fix it.

So here it is.

Sometimes when I boot / reboot system screen turns black after the windows logo, but if I wait a while, I do not hear the star tune up windows, but the screen remains black.

I noticed that this happens when I shut down or restart the system with a usb port (be it a mouse or a stick is not serious)

If I all out en usb port restart or turn on the machine for the first time this day here, everything starts well.

So there must be some driver problems I think with usb ports and the screen or something.

Help, please!

HP G62-b05SD

Windows 7 64-bit

Intel i3

ATI mobility radeon graphics card

Ow and when I get the black screen, the hard reset does not always work.

I also did a startup repair and it showed:

"If you have recently attached a device to this computer as a camera or portable music player, remove it and restart your computer. If you continue to see this message bla... bla... bla... "

I hope you can help.

Hi Frosty1984,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP G62 - b05SD Notebook and having problems with the starter. Here is a link to BIOS update.

What is the USB device that is at the origin of the questions?

Thank you.

Tags: Notebooks

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