G72 laptop freezes when installing new software cd/dvd

Laptop G72 girl. Memory of 3g with Win7 and a lot of hard disk space. all updates current. scanned and defragmented hard drive. When I try to download or install from the software cd that is fab dvd, Nero, etc. (copy software), his cell phone freezes and I have to restart the system and uninstalling the software for device working again. any suggestions as to why this type of software causing conflicts - thx a lot!

Advertisement

Hello

In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  A part of this process will require a reboot to check the disk.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • Error code 601.64 when installing new software

    Original title: get an error code of 601.64 when downloading new software on my new laptop HP windows 7

    I recently bought a computer Presario CQ61 HP compaq laptop with windows 7 installed.  Buy HP deskjet all Pro 8500 printer etc. and the installation CD it won't let me download because of my boot operating system.  601.64 code what do I do?

    Hi Paulajwood,

    This could happen if the CD you are using is damaged or non-functional. Follow the link below and download the full feature software and driver and try to install and control what happens.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&lang=en&product=3752459&

    If you still get the same error message please post back with the exact error message and error code.

    Before installing the drivers, put the computer in a clean boot, and then check what is happening. To put the computer in a clean boot follow the link below

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: Once you did with the troubleshooting step 7 follow-up in the same link to put the computer in normal start up.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I get error install 2894 window when I try to install new software.

    I apparently have a corrupt riched20.dll and riched32.dll.  This is the second time in a row that I can't install new software.  I worked with the seller on the first and told me I had a problem with riched32.dll and they can't fix this.  I ran Microsoft FixIt program, but it didn't turn anything.  I have a Windows 7 64-bit PC.  Is there a way to get a new copy of them. Thank you.

    Troubleshoot Windows install

    2438651 how to solve problems that may occur when you install, uninstall, or upgrade a program on a Windows computer

    http://support.Microsoft.com/kb/2438651

    Substitute:

    Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:

    1. in the menu 'Start', click on ' execute:.»

    2. in the "Open" box, type "msiexec /unreg", and then press ENTER.

    3. in the menu 'Start', click 'run '.

    4. in the "Open" box, type "msiexec/regserver", and then press ENTER.

    Click Start Orb, in the box, type search: Regedit.

    Highlight: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver

    Verify that the SYSTEM account has full control. If it does not, add the SYSTEM account with full control.

    Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

  • Error when you try to install QuickTime: another installation is being run-cannot install new software

    Original title: another installation is being run-canot install new software.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: I can't identify what software is running. I had this problem in recent weeks. It cannot install QuickTime.
    Thank you

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi marvinsadovsky,

    ·        What is the exact error you get when you try to install QuickTime?

    ·        You are able to install any other application?

    You try to install QuickTime by starting the computer in a clean boot state, because some background programs may interfere with the installation process. To put the computer in a clean boot state, follow the link below.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I currently have Adobe Pro XI, but I get a new laptop, how to install the software on the new laptop computer

    I currently have Adobe Pro XI, but I get a new laptop, how to install the software on the new laptop computer

    Hi Victor,

    If you are referring to Acrobat Pro XI, you can download and install from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

    Kind regards

    Rahul

  • laptop freezes when moved

    My G6 laptop freezes when moved.  When the battery is jostled when you move and to base it on something again it freezes even when it is plugged.

    SteveC66 wrote:

    The name of HP is on the laptop - I spent everything I had at the time, on what, at the time - it's

    HPs doings and I am very grateful for your help but HPs name wrong in my house any longer and I'll let my friends know what happened with this laptop.  I guess I should have come with an Asian import.  I bought this because it's an American company - my mystake.

    Sorry to hear the bad experiences your having with the new HP I have expected some resolution about HP for you, but I guess that your next step is to enter the HP support and talk to a Manager or supervisor and get a resolution a bit if you can the stock market that. Otherwise if an is another portable computer W8 wifi even goes down so you might go for W7 that is or is not hp laptop and I hope that your experience will be better this time.

  • Cannot install new software because XP has said that there is another current installation

    I try to install the new software of the printer and it stops telling me that there is an another current facility and cannot install new software until the current instalation ends.  She does whenever I try to install new software.  He did it with zune, Quicken, etc.

    Hello

    1. have you you can all changes on the computer before this problem?

    Check if the problem persists in the clean boot state.

    How to configure Windows XP to start in a "clean boot" State
    http://support.Microsoft.com/kb/310353

  • I signed up for photography CC, loaded on laptop main, when installing on my ASUS Transformer to only LR5.7 not CRD.  Determine the latest version that a device can run install?

    I signed up for photography CC, loaded on laptop main, when installing on my ASUS Transformer to only LR5.7 not CRD.  Determine the latest version that a device can run install?

    Yes.

  • BSOD when installing new OS

    I have a new MSi GT683 notebook. And I tried to install Windows 7 Professional SP1 version debugged/checked version last night. And after that window is unloaded the files, I get a blue screen. Could this be because I installed the wrong operating system. So why recently I also asked how to get another. I'm downloading a Win7 Pro SP1 x 64 normal version (as long as the key to debugging works). This might work? I never really had any problems with the installation of the system of front... This is the first time. It is also the first time I tried to install version debugged for a new laptop.

    Thanks in advance for the help!

    I have a new MSi GT683 notebook. And I tried to install Windows 7 Professional SP1 version debugged/checked version last night. And after that window is unloaded the files, I get a blue screen. Could this be because I installed the wrong operating system. So why recently I also asked how to get another. I'm downloading a Win7 Pro SP1 x 64 normal version (as long as the key to debugging works). This might work? I never really had any problems with the installation of the system of front... This is the first time. It is also the first time I tried to install version debugged for a new laptop.

    Thanks in advance for the help!

    Hello

    The of Windows Debug/Checked build is used by developers to test their new software or drivers. Checked versions are not software at retail. Before you download versions, please see the bulletin.

    The free version (or the commercial version)
    The free version of Microsoft Windows is used in production environments. The free version of the operating system is built with the complete compiler optimizations. When the free version detects correctable problems, it continues to operate.

    The controlled version (or the debug version)
    The version of Microsoft Windows allows to identify and diagnose the easiest operating-system-level problems.

    Differences in Build checked and free:
    http://msdn.Microsoft.com/en-us/library/Windows/hardware/ff543450 (v = vs. 85) .aspx

    I don't know if the product key for the version debug/checked will work with the retail version.

    Concerning

  • "Extraction failure: cannot open output file" error message when installing new drivers

    Hello, I am trying to install new drivers for my HP Photosmart C4385 printer.  I downloaded the complete drivers of features for Windows XP 32-bit, and when I start to install (extract), I get the error message:

    Extraction failed

    Cannot open output file

    And the process ends.  He arrived at about 85% extraction every time.

    No idea why?  I called HP, but no longer under warranty they wanted money, which I think as absolutely ridiculous - not even give me basic support?  Poor, poor customer service.

    Hi GIJeff12,

    Temporarily disable any AntiVirus/Antispyware software.

    Cut the installer on your desktop then click on the Start Menu, click computer, double-click on the C: drive and paste the installler here.  Now try a right click on the installer for your printer, choose 7-Zip and choose Extract the files, and then click Ok.  If the installation program extracts now correctly, follow these steps.  If it does not extract, let me know.

    Disconnect your printer from the PC.  Restart your PC.

    Open the newly extracted folder and double-click the setup application to start the installation (the installation application will probably have the same icon as the original installation software that you downloaded).  Connect the printer to your computer when you are asked.

    If it was a success, re - enable your security software.

    Best wishes

    DP - K

  • HP Officejet Pro 8620: Uninstalled the software and now Support HP does not open so I'm unable to install new software

    I have upgraded to Windows 10 and have since had problems with the scan from the printer to the PC. In the end, I uninstalled software according to the instructions, but when I tried to install the new software from the HP Support page does not recognize that I have a HP product, if I can't access the page to install the new software for Windows 10. My CD is for the older version of windows and can no longer work either. Help! Someone know how to reslove it?

    Simply download the fully functional software and drivers on HP website.

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613

  • Cannot install new software

    I was not able to install a new software for a few months. When I tried to install the Windows Update my computer crashed. I spend hours on the phone get it upward and I am trying to copy all my photos on a backup drive so that I can enter the computer to diagnose the problem and not risk losing the photos, but it won't even download free Agent software to the top by car. It is said that it will fail to install. It is said:

    Windows install could not be accessed. This can occur if you are running Windows in safe mode, or if Windows install is not properly installed.

    I'm not running in safe mode.

    Then he said: Error 1719. Windows Setup is not be accessible.

    Really, I don't want to lose my photos, how can I fix the installation software?

    Thank you

    How to re-install Windows Installer:
    http://xphelpandsupport.MVPs.org/how_do_i_reinstall_the_windows_i.htm

    Windows Installer 3.1 Redistributable (v2)
    http://www.Microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

    Windows install 4.5 Redistributable
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Update for Windows XP (KB958655-french)
    Install this update to resolve the issue in MSI Installer 4.5
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=e0735d57-03cc-42e5-823e-60c9efe74aac & amp; amp; displaylang = in & displaylang = in

    Also:
    Common problems of Windows Installer
    http://support.Microsoft.com/?kbid=555175

    The Windows Installer CleanUp utility (Note: this link has changed the utility he did).
    http://support.Microsoft.com/kb/290301

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • install new software, but the files are old

    I just got a Palm Centro.  I had a Palm 505 for years, had Palm desktop on my Vista computer for 1 1/2 years.  I installed the Palm Desktop software that came with my Centro on my Vista computer and my calendar, notes, addresses all look as they did there is 1 1/2 years.  I had synced immediately before installing the new software.  I had a return to the top of my file with all these files, so I replaced my 'Kris' file with address, calendar, etc. files.  I closed my Palm Desktop and restarted.  No luck, I'm still all my old info - not up to date.  I have not synced my phone with the computer, because it is not good.  And, I'm afraid to synchronize my current palm and lose everything out there (since my "backup") doesn't seem to work.  Help!  How to bring back all my current info?

    Did you install the version of Palm desktop that you got with the Centro, 6.2?

    There is a procedure to try to recover your files. Search in the following location to the user name of Palm Desktop folder.

    C:\Users\(Windows username) \Documents\Palm OS Desktop\

    Look in the folder of user name for category folders, of addresses/contacts, calendar/calendar, etc. In these files are data files. Search for files with names like address.mdb, address.mdb.bak. The .mdb file is the current data file, the. mdb.bak is the backup file. Try to rename the .mdb file to. mdb.old. Then rename it. mdb.bak (remove the.bak extension) .mdb file. Open Palm desktop and see if the data is there. IF you do not have the .bak file, then you cannot rename to retrieve the data.

    When you migrate to a new device, use of palm desktop 6.2, the files of the old version of Palm desktop in the user name folder are not compatible. You can't drag and drop the files to the new user name folder.  Data in Palm desktop 6.2 files are in a format that Microsoft Access Datbase, so the extension .mdb.

    See if you can rename the files .mdb first to see if you can recover the data. If you can not use method, can 'clean up' uninstall Palm desktop currently installed, install the version you were using before the update, copy the username folder you backed up from the old version and paste it into the old Palm Desktop folder. Open Palm desktop and see if the data is there. Another option is to sync the old device to the old version of Palm desktop and then export the data.

    Once it is installed and you have data intact in the old version of Palm desktop, export data, install the new Palm desktop and import the data. The export and import procedure, you can use the data in any version of Palm desktop.

    If the change of name does not work, do the 'clean' Uninstall using instructions below.

    You should first make a copy of your data to have just in case something
    is happening. You can find your data files by clicking on start--> Documents-->
    Palm OS Desktop. Select your Palm Desktop user name, and then right-click and
    copy. Then go to the desktop of your PC, click on a blank spot block and select.

    Now you want to uninstall Palm Desktop and remove anything that has to do
    with Palm Desktop on your computer.
    Go to the following locations on the PC and delete the folders listed below.
    C:\Program Files\Palm or Palm One
    C:\Users\[Vista username] \appdata\local\virtualstore\Program Files\Palm or
    PalmOne
    C:\Users\[Vista username] \appdata
    * Note You may need to show hidden folders to join appdata. To do this go
    in your control panel and folder options open. Go to the tab and disable
    hide hidden files.
    Once this is done, you will need to remove certain keys in the registry of your PC operating system.

    Word of warning, go here and removing the wrong thing can cause your PC
    commissioning, crashing and deletion of programs and data. If you feel
    you're not sure of yourself, see if you have a friend who can help you or a
    PC technician that you can pay to help you. This procedure will show them everything they need to remove. To make sure that we have a good copy of the current registry, we make a backup of the registry.

    Go to start on your PC in the search box type "regedit.exe" without the quotes.

    Highlight COMPUTER, go to--> export file. Should appear with a save as box.
    Current place of residence is fine, must be within My Documents, or save to a location that you will remember. In the name of the file in low type "backup [todaysdate]" i.e. backup07072008. Then, the most difficult part.

    The best way to ensure that your work with the right key, select the key that is installation quick palm and press delete on your keyboard. You will be asked, you of course. Say Yes. Do the same for all the keys below.

    If you make a mistake, stop what you are doing. And call a PC technician.
    BUT do not turn off your computer.

    The reg keys are as follows (Note: some of the theses reg keys won't be here)
    But if they remove them)

    * Installation quick HKEY_CURRENT_USER\Software\U.S. Robotics\Palm
    * Transfer of files Robotics\PalmOne HKEY_CURRENT_USER\Software\U.S.
    * Robotics\Pilot Office of HKEY_CURRENT_USER\Software\U.S.
    * HKEY_CURRENT_USER\Software\Palm
    * HKEY_CURRENT_USER\Software\Palm, Inc.
    * HKEY_CURRENT_USER\Software\PalmDesktopAutorun
    * HKEY_CURRENT_USER\Software\palmOne
    * HKEY_CURRENT_USER\Software\PalmSource
    * HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm

    Then, restart your computer.

    Then, reinstall your palm desktop from the CD and do a hotsync. If she asks
    for a user name and you synchronized your device before you put "test" If you "
    no sync before creating a hotsync name.

    Message relates to: Palm i705

  • Laptop freezes when I watch videos or play music.

    Original title: salvation

    My Dungeon laptop freeze a few minutes or two, whenever I watch videos or play music, it occurs usually when I watch videos on youtube, please help me, what can I do? I can't watch movies because this problem!

    Hello

    To improve the assistance on your query, please contact your mobile provider since the question is on portable gel when you watch videos or play music.

    Thank you.

  • Msconfig not found or not when installed new win xp installation cd

    Hello
    I install new win xp from cd.
    When completed facilities, I can not fount msconfig.exe.
    can you help me what is going on with this installation. ?

    Msconfig should be found in the:
    C:\Windows\pchealth\helpctr\binaries
    Directory.

    HTH,
    JW

Maybe you are looking for

  • AppleScript for recording video from webcam

    Hello I'm new to applescripts and I am writing a script to record from webcam to say X seconds. I use the script below, but I get an error that I don't have permission to save this file on the desktop. How can I avoid this error? Secondly how can I s

  • Portege Z30 - A - PXE Media test failure, check cable of

    Hello everyone,Here's my problem: two days ago my Toshiba Portege Z30 - A turns off suddenly, and when it has reactivated the instead of displaying the usual Windows Home page at he showed a black screen with these lines written: 'Intel(r) Boot Agent

  • How to fix the main button to paste constantly

    How to fix the main button to paste constantly

  • A better way to generate a reference?

    I am autoindexing by a cluster control array to work with their values.  At the same time, however, I would like to update the value of the front panel control if Boolean value is selected.  Therefore, I also have automatic index through references t

  • Current sources

    Is someone can recommend a charger for the Clip, for use in the United Kingdom.  I have a Lupo 3 pins made charger, which lights up the screen and shows connected, but the battery icon flashes, as it does when it is connected to the laptop. Brian