Generic adapter Bluetooth doesn't work is no Presenter Mouse 8000

I had this Microsoft Windows Wireless Presenter Mouse 8000 for several years and have enjoyed the work and general use. However, lately, I've had problems connecting with the mouse does not stay connected properly and it stops working. I moved the various Bluetooth USB adapter, but still nothing. I have "re-matched" the adapter to the mouse and this may work for a while, but then that is not.  Now, I get the message 'Generic Bluetooth adapter' Code 10, and even after you have reinstalled the software and the latest drivers, this problem has not been resolved.  Actually, it ceases to be worse that I had to use the Mr. Fix - it to find and reinstall other Bluetooth components.  After all, I've done, the challenge is still here... I'm getting an adapter generic Bluetooth could not install correctly and also get a Code 10 on the Bluetooth device RFComm.  I am very frustrated with this, and really need this mouse to work. What can I do to end this loop that I not of miracle!

I use a HP Elitebook 8540p with 8 GB of ram, Windows 7 Ultimate and all systems updated through HP or Microsoft sites. I uninstalled and then reinstalled the latest version of the Microsoft software for the mouse (Intellipoint). Please, someone help!

Thank you.

Hi Larry,

1. don't you make changes to the computer before this problem?

Let us try these methods.

Method 1.

We can refer to this article and check if that helps.

Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-in/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

Method 2.

We can refer to this article and check if that helps.

Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more: http://support.microsoft.com/ph/7746#tab1

Let us know if you need help with this question, we will be happy to offer you our help.

Tags: Windows

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