Generic Host Process for Win32 Services has encountered a problem and needs to close, no matter who has any solution please.

The error signature:

SzAppName: svchost.exe, Sz App Ver: 5.1.2600.5512.

SZ ModName: ntdll.dll, Sz Mod Ver: 5.1.2600.5755

Offset: 00023845.

Can someone please tell me how to solve this problem.

My system always seems to work OK except that it will not close, it crashes with the message: Windows ends after saving the files needed.

Hello

1. have you done any change in software on the computer lately?

Method 1.
a. start your computer using safe mode (F8 tap about once per second while your computer is in the process of starting up until you get to a screen that allows you to start safe mode).
b. once there, go to your C:\WINDOWS\ServicePackFiles\i386 folder and copy the ntdll.dll file (right click on the file itself and select COPY)
c. and then go to your C:\WINDOWS\System32 folder and click EDIT and then PASTE.
d. click YES to the warning about overwriting of files, and then restart your computer and check.

Method 2.
I recommend you to install the free security software from Microsoft. It is easy to install and automatically updated.
Here is the link to download.
http://www.Microsoft.com/securepc

So I ask you to install the Windows Xp Service Pack 3 for stable performance.
It improves the reliability of Windows by installing updates to software - new drivers for hardware and much more.
http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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