Get a "Cannot find driver" error when connecting to my HP Laserjet 4350 PCL5 for workgroup computer.

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  Hello

  1 are there any changes or updates made on the computer?

  2. when exactly you get the error message?

  3. the problem only occurs in Internet Explorer?

  Method 1:

  I suggest you to return the item and check if it helps.

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  Thanks for posting this question in the Microsoft Community.

  I'll certainly try and help you get the problem solved. Please provide us with some answers for a better understanding of the issue.

  1. Since when are you facing the issue?

  2 are logged as administrator?

  3. where's the music folder?  Located internal or an external storage device?

  4. do you have an anti-virus installed on the computer program?

  5. are you aware of any recent software or the hardware in the computer changes?

  You try to open the file as administrator. Right-click on the file and select run as administrator.

  You can also try to launch an online scan and check if that helps.

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  You can also start the computer in safe mode and check if the problem persists. If the problem persists, you can start the computer in a clean boot state, and check if all third-party software may cause the problem. Clean boot helps eliminate software conflicts.

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  Hope this helps and provide us more information if you need more assistance. We will be happy to help.