Get an error asus eee pc acpi service has encountered a problem and needs to close "and widows crashes"

OP: AppName: asacpisvr.exe_ AppVer: 6.1.1.36_ ModName: unknown__ModVer: 0.0.0.0_ Offset: 1000b63e

tried to clarify some of my options in "run" and I have not typed msconfig startup required and I made a few small changes and now an error message is popping up saying "asus eee pc acpi service has encountered a problem and needs to close" and it keeps popping up. So I went back after it rebooted and has defeated the changes and restarted again and it the error message keeps coming back!

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Hello, Gina Cecchetelli,.

The error message and the event log indicates that the problem is related to the ACPI driver. I suggest you reinstall the ACPI driver and check if you have the same problem. Here is a link I found on the Asus website support to download the ACPI driver:

http://support.ASUS.com/download/download.aspx?model=Eee%20pc%201005P&F_NAME=HotkeyService-1_15.zip&f_type=26&OS=29

Note: Install the driver requires professional help. I suggest you to contact Asus to help you best in the installation of the drivers.

You may also need to update the Chipset drivers. You can contact Asus to help you with this:

Here is a link that will give you information about Support for Asus information:

http://support.ASUS.com/contact/contact.aspx?SLanguage=en-us

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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