Get different search results on different workstations

Can someone give me some insight on why would be the following:

Users A and B on two different workstations - both using the same version of the compiled HTML help find their application type the exact same word and click view. At the user obtains a list of 39 subjects and user B Gets a list of 10 subjects.

I tested it with one of my developers and we have checked that we each entering the same search criteria exact but get different results.

What should we do to ensure that this happens not when we distribute our application? Or at least what we can do to fix for a user when he arrives?

I use RH - HTML X5.0.2

Thank you

Mark, you're a genius... I am not I never thought to check this.

Thanks for your help.
Pat

Tags: Adobe

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