Get: error in device: device not authentic when you launch the app VirtualBench
When I start the application virtual bench (10 x 64 Windows) I say device error dialog: "device error: device is not authentic" and am no longer able to connect to the device. At one point, I was able to connect to the device via the USB port and also via wifi. I have rebooted the machine, pedaled power, uninstalled the drivers, reinstalled the software virtual bench with no luck. Any advice?
After an attempt:
-Reset the device via the button on the back of the device of virtual bench
-remove the installed drivers
-resettlement of bench virtual application
-another machine
-connection via the access point
-USB connection
-try a different USB port
Still not had luck. Until finally, I decided to unplug the power on the virtual bench cable and plug it back. Looks like it's a pure reset of some sort. Now, I can connect successfully to the device
Tags: NI Products
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