get pop ICW upward every time I press a link in an e-mail. He tells me that I need to create a new internet connection

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• I get his message erorr every time I load Firefox...

  Question

  I have another type of problem with Firefox

  Description

  I get this message every time I load Firefox. Click OK to launch the browser OK: -.
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  This has happened

  Each time Firefox opened

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  Troubleshooting information

  OnLoad error TypeError: TcFfUpdates.getTcPluginsInstance (.onBrowserStarted) is not a function

  Version of Firefox

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  Operating system

  Windows XP

  User Agent

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  • Java (TM) Platform SE binary
  • ScorchPlugin
  • The QuickTime Plugin allows you to display a wide variety of multimedia content in Web pages. For more information, see the Web of QuickTime site.
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  You see the effects of an infection hijackware (which means that the application of Kasperky have NOT installed correctly and that it does not correctly or the other). See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation option" and formatting the hard drive section of http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  IMPORTANT!-online The Norton free trial will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the Norton Removal Tool BEFORE installing updates AND BEFORE installing your new anti-virus application (i.e. the application Kaspersky).

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, NOT "BigBoxStoreUSA" or Geek Squad!) repair facility.

  Wish I had better news for you. Good luck!

  PS: change your password for Live ID/Hotmail NOW!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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