Get product codes

My hp photosmart 5520-e all-in-one has failed, but I need the 'product code' so he can solve some grime registry problems.    I don't know if product code, I need is for the hardware or software.  The hardware serial number is [redacted serial number by Moderator].  I have the installation disc, but do not see a product code for this.  (I think it's the only one I need a product code for.)  Is there a way to get this info?

Thank you

Hello johnbidet,

Welcome to the HP Forums.

You see error messages displayed on the printers screen?  If so, what are they?

What task you were trying with the printer when you started having problems?

I suggest you call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

Tags: HP Printers

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