Get rid of a document in the queue
Innocent question I can't get rid of a document, it is stuck on 'remove' and therefore does not print anything.
You can do the following:
Type cmd in "search programs and files" to open a cmd box.
Type:
net stop spooler
Who should clear anything in the print queue
Once the print job is deleted.
Then, type:
net start spooler
Tags: HP Printers
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I had a paper get stuck in my printer 1310 series. I disabled the jam but it is still showing as a paper jam and will not display 6 documents in the queue
If it still shows paper jam and you know that there is no paper, just turn it works, and it should realize that there is no paper.
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Cannot remove the document from the queue
I deleted a print job, but I can't get out of the queue. I can't print anything now. How can I get rid of this document so I can use my printer?
To clear the print queue, stop the print spooler service and delete all the pending print files.
You cannot delete all print jobs in the queue so that the Print Spooler Service is running.
To stop the Print Spooler Service, click Start, run and enter in the box:
services.msc
Click OK to open the Services Applet.
Locate the Print Spooler Service, right click and choose 'Properties' and then click on the "Stop" button to stop the Print Spooler Service is running.
The option "Startup Type" of Service properties print spooler is usually set to "Automatic" (which is now a good time to check it out).
If the "Startup type" is not set to "Automatic", set the "Startup type" to "Automatic" If that is your desire (which now is the time to check it out).Do not try to start or restart the Print Spooler Service again...
Then, delete all updates pending upward and forward to printing from XP. If they do not print before, you will need to send the to the printer again.
Using Windows Explorer, navigate to the following folder (assuming that Windows is installed on your C drive):
C:\WINDOWS\system32\spool\PRINTERS
Delete all the print jobs in queue (select and delete all the files) in the folder if the folder is without waiting for print jobs. The folder must be empty when you are finished.
Reboot your system and check the Print Spooler Service again to make sure the Print Spooler Service restarts automatically restart (given that the startup type is set to automatic).
After the reboot, check again the spooler service for printing and the 'Status' column for the print spooler must be read "started."Submit new failure of print jobs.
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Document in the queue won't print or cancel.
Problem with the cancellation of a document to print in the print queue. It seems to be waiting to cancel 48 hours. I have rebooted, turned power, disconnected the USB port and have used the HP Print & Scan Doctor tool. Nothing seems to work. What can I do to get rid of this document. It continues other documents I want to print.
Chris,
Welcome to the HP Forum.
Looks like the print spooler is blocked.
One method to restart the spooler:
Control Panel > display icon > Administrative Tools > Services >
Click on "name" to sort this column >
Scroll down and look for print spooler > Select Print Spooler >
Click on Restart service
Click on the Thumbs-Up Kudos to say thank you for the help. ».
While I strive to reflect best practices of HP, I do not work for HP.
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Document in the queue of the printer won't delete, poster processing error
I can't remove a document to the printer a stone. I can't use the printer that I can't get rid of this document. I tried to put off the printer then restart him. I tried to restart the computer, but the document remained in the stone? Help
Hello
Read these
http://www.ehow.com/how_4932546_up-printer-queue-Windows-Vista.html
http://www.Vistax64.com/Vista-print-fax-scan/112525-printer-queue-stuck.html
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Have an old Dell computer and can't get the documents to print on my HP Officejet 5610v all-in-One printer because it is suspended in some way - need help - it is used to print, but now just documents get hung up. 3 documents in the queue can remove document 2 and 3 but not document 1.
Hello
From the desktop, hold down the Windows key and press R. In the run window, type services.msc and press to enter. Scroll down to the print spooler service, right click and select Properties, then click the Stop button. Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.
Restart the computer and you should find that the documents have been deleted.
Kind regards
DP - K
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Deleting printer with documents in the queue but cannot be connected to printer Win 7 64 bit
There is a printer that appears in the devices and printers with documents in the queue, but I'm no longer connected to the printer.
How do I remove the docs on hold so I can proceed to remove the printer?
I am running Windows 7, 64 bit, completely up-to-date.
Hi Linda,.
Have you tried the steps in my previous answer?
I suggest you to cancel all items in the print queue and check if the document is deleted.
To cancel all the elements in a print queue:
To cancel all the print jobs for a printer, you must have permission to manage documents on the printer.
- Go to Start , type Control Panel, select Control Panel, hardware and sound, and then click Printers.
- To open the print queue, double-click the printer you are using.
- Click the printer menu, and then click Cancel all Documents. Function of the printer, the printing element could finish, but the remaining items will be cancelled.
Please let us know the results to get help.
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HP 6525 all in one will only print the first document in the queue
I use a HP 6520 all-in-one printer with my MAC OS x 10.6.8. The problem is when I print a document the printer will work normally but if I try to print another document, that it won't work at all. When I put them in queue printer it shows by the percentage that the printer is always finishing the first document (which has already been printed) and the second document is in the queue waiting for the first to be filled. The only way to move forward with the next impression is to remove both documents in the queue. I have installed the latest driver and updates and unplugged & repluged the printer and restarted the computer. Would appreciate any help
Bernsie
Hi Bernsey,
I want to help you to be able to print without jobs get stuck in the print queue. Please follow the instructions below to rest your printing system, repair your disk permissions and add the printer again.
Reset the printing system
- Click on the Apple icon ( ), then click on System Preferences.
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Printer all-in-one HP 5520: document in the queue does not print
Printer all-in-one HP 5520: Document in the queue does not print
Hi Anita,.
Welcome to the Microsoft community where you can find all the answers related to windows.
According to the description, you are having problems with printing.
1. do you get an error message when you try to print?
2. is the problem with offline or online printing mode?
Perform the steps in the link and check.
Meet us if you encounter problems while printing or any other problem of Windows, and we would be happy to help you.
Good day!
Hope this information helps.
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Office Jet 5510 All in One – why can't delete a document in the queue?
Hello
In what is becoming a more common infuriatingly, my printer problem blocking upward by feeding paper. When I clear the paper, the document in the queue of the printer (, or however spell you) is stuck, it will not clear, even after restarting the computer, and it will not be finished printing. I'm getting sick of deleting the printer from my computer and re - install, there must be something else I can do in this case. If someone can tell me what it is, I will be eternally grateful.
Thank you
Chris
Download the PRINT UTILITY DIAGNOSTICS here:
Follow the intructions on the third step on how to use it and you should find this software useful for printing stuck on the queue.
Let me know the results.
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Hello MarvinTate,
Take a look at the following regerences:
Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
Why can I not print?
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
Find and install printer drivers
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
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