Get rid of a document in the queue

Innocent question I can't get rid of a document, it is stuck on 'remove' and therefore does not print anything.

You can do the following:

Type cmd in "search programs and files" to open a cmd box.

Type:

net stop spooler

Who should clear anything in the print queue

Once the print job is deleted.

Then, type:

net start spooler

Tags: HP Printers

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