Get the 8007371B error code when installing update for Windows Mail Junk E-mail Filter [December 2009] (KB905866) _

When I run Windows Update it shows an important update available. "Update for Windows Mail Junk e-mail filter [December 2009] (KB905866).
When I try to install the update, it downloads, create a restore point and starts to install the update.  The green bar goes all the way to the right and then I get a "failed" message with a 8007371B unknown error code.
KB905866 appears in the list of installed programs.  I tried to uninstall and rerun the update of Windows, but he continues to go through the same sequence of activities having the same error message for result.

Is there a solution?

Last successful update was (November 2009) 11/11/2009
First update failed (December 2009) on 09/12/2009

SP2 has been installed.

SP2 has been installed 03/07/2009

Update tool for Windows Vista... (KB947821) has not been installed.

I'm currently running AT & T Internet security from McAfee.

This machine had Norton and AVG anti-virus in the past that I don't really know what was running back in July.

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I'm currently running AT & T Internet security from McAfee.

This machine had Norton and AVG anti-virus in the past that I don't really know what was running back in July.

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. right click on the file that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

4. now, make this McAfee "triple fix": http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Test.

PS: Please don't substantially edit a message from you after that someone has replied to it or a post later of yours in the same thread. THX

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    ------------------------------------------------------------
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    Rob - bicycle - Mark Twain said it is good.

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