Get the comment, "an error prevents photo library to save this image.

I tried to edit my photos in Windows Photo Gallery and it used to work until about a month.  I always and only used the Photo Gallery program, but now it won't let me to save my changes that I make to photos.  I get the comment, "an error prevents photo library to save this image.  I have read many of the questions that are similar and have done the following...

1. click on the round of departure
   
2 type folder options in the search box, and then click the program folder Options
   
3. Select the view tab
   
4. in the window of advanced settings, under hidden files and folders, select Show files and folders
   
5. click on OK
  
6. go to the following folder (% of user is the name of the account that has the problem):

C:\Users\%User%\AppData\Local\Microsoft\Windows Photo Gallery

7. copy all the files here to another location, as a back up and then delete them from the directory of the Windows Photo Gallery

Once the files are deleted, try to start Windows Photo Gallery.

After that, go back to folder options and select do not show the hidden files and folders

This does not work and I don't know what else to do.  Could someone help me please!

Thank you
Scarlet

I tried to edit my photos in Windows Photo Gallery and it used to work until about a month.  I always and only used the Photo Gallery program, but now it won't let me to save my changes that I make to photos.  I get the comment, "an error prevents photo library to save this image.  I have read many of the questions that are similar and have done the following...

1. click on the round of departure
   
2 type folder options in the search box, and then click the program folder Options
   
3. Select the view tab
   
4. in the window of advanced settings, under hidden files and folders, select Show files and folders
   
5. click on OK
  
6. go to the following folder (% of user is the name of the account that has the problem):

C:\Users\%User%\AppData\Local\Microsoft\Windows Photo Gallery

7. copy all the files here to another location, as a back up and then delete them from the directory of the Windows Photo Gallery

Once the files are deleted, try to start Windows Photo Gallery.

After that, go back to folder options and select do not show the hidden files and folders

This does not work and I don't know what else to do.  Could someone help me please!

Thank you
Scarlet

==============================
Here's what I have on the subject... maybe a
suggestions will work for you...

Good luck...

Windows Photo Gallery...
Cannot save modified photos...
possible solutions...

--

(1) I saw reports that this problem may be related
Kodak Easy Share software. Installation "Kodak
Single-action Version 8 for Windows from the
the following link may be the solution.

Kodak Easy Share 8 software version
http://www.kodak.com/eknec/PageQuerier.jhtml?PQ-path=130&PQ-locale=en_US&_requestid=5320
(FWIW, it's a good idea to create a system)
restore point before installing software or updates)

--

(2) I've seen reports that could clarify the next steps
until the question... Right click the library icon and
Choose "Run as Administrator".

--

(3) I copied the info from a tech forum on
the net... I don't know if it works, but maybe it's
worth a try:

A. right click on Task Manager open the
taskbar on the bottom of your screen and choosing
The task in the menu Manager.

B. click the tab process, along the upper part of the
The Task Manager screen.

C. in the process tab, select the corresponding button at the bottom
left of the screen that says "show processes of.
all users"and click on it. Click 'Continue' to the UAC
the prompt that appears.

D. the screen should turns off a moment, then
back with much more than process listed. Click
the "Command line" column to sort the list and
Search:

"C:\Program Files\Windows Media Player\wmpnetwk.exe"

Read the description in the next section on:

Windows Media Sharing Service reader network

F. click on this process. Click the end «»
Treat button"at the bottom right of the screen.
Confirm 'End process' if necessary.

You should now be able to save your changes to
your photos normally. The bad news is that this
should be performed whenever you start or restart Vista.
And I don't know how to prevent the situation from
in the first place of loading.

--

4) published by: artologik
The solution came to me when I could not recreate
the problem on a laptop with Vista Home.
Everything I could compare, I noticed that the
%Path% environment variable was not between different
the 2 machines.

I guess that WLPG relies on the dll must be found
on the way to the system; When not found, it must return
Back to ' base or incomplete "library finds it
the default specific paths or the user. The solution for
me has been to ensure the entire path system
to the folders in the order appropriate.

To fix, follow these steps:

A. right click on the COMPUTER icon on the
desktop and choose PROPERTIES

B. choose ADVANCED SYSTEM SETTINGS

C. Si you are prompted by UAC to allow, go ahead.
and ALLOW

D. click on ENVIRONMENT VARIABLES...

E. in the bottom half, under SYSTEM VARIABLES,.
Find the PATH variable and highlight the

F. click the button CHANGE

G. ensure that what starts with
% SystemRoot%\system32;%SystemRoot%;

H. ensure you that a semicolon separates each entry.

I. click OK three times

J. restart the computer

K. and here.
John Inzer - MS - MVP - digital media experience

Tags: Windows

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