Get the message; Windows cannot install the upgrades and error 80072EFE
As above
Hello
This rootkit has been known to cause this problem.
TDsskiller (Rootkit removal tool)
http://support.Kaspersky.com/viruses/solutions?QID=208280684
Then, restart and check the updates.
To search for other malware use this online scanner:
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htm
==================================================================
If necessary:
Run 1 SFC
Start - type this in the search box-> find CMD at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228
------------------------------------------------------
Then check out this article:
Update to install updates<-- check this="">-- check>
http://support.Microsoft.com/kb/836941
Do these two and try updates
Description of the update tool of the system for Windows Vista, Windows Server 2008, for Windows
Server 2008 R2 Release Candidate for Windows 7 Release Candidate
http://support.Microsoft.com/kb/947821/
How to reset the Windows Update components? -a Mr Fixit
http://support.Microsoft.com/kb/971058
=============================================
If necessary you can incident free get reports however the above should take care of it for you.
Windows updates - free Incident report
Go here and click on-> Windows Update fails while searching, downloading or installation of updates
http://support.Microsoft.com/GP/wusupport#tab3
The security updates, you can get free support Incident report
http://www.Microsoft.com/protect/resources/support.aspx
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Tags: Windows
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strange that you can request that
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1. when exactly you get the message?
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Hi Garry_x,
1. were you able to use the DVD burner before with no problems?
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Hi krt2,
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Jeremy K
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Visit our Microsoft answers feedback Forum and let us know what you thinkIf this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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You did changes to the computer before the show?
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____________________________________________________
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