get the serial number of the program

I transferred to a new computer.  I managed to download cs3 on the site and to give him my serial number.  Unfortunately, my serial number online with adobe has been for the cs3 upgrade.  Anyone know how I can get the original serial number on my old computer to unlock the upgrade of the software?  I was able to disable and re-enable but gave me the serial number for upgrade cs3 not the original version that I had was that old probably 7 or maybe even 5.

Any ideas?

Bill

Apparently, Adobe has a coding challenge system.  So, if you have the old serial number of the upgrade and you call customer service.  The customer support has a challenge code procedure where they give you a code that overrides the problem.  Unfortunately, it took me 5 calls to customer support until I found a person who was able to do.  The keyword is "Challenge Code"

Tags: Photoshop

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