Get your product key error message is invalid

I use a mac with VMWare Fusion. I had Windows Vista installed, then upgraded to Windows 7 sometime ago. I have been for the most part, however, using my mac without access to windows. For the first time in awhgile, I tried to open windows to be educated that I needed to update, so I did. Then I asked my key productr and got the following response: your product key is not valid. need original key product, not upghrade or words to that effect. What should I do?

Doug

Have you tried to restart by phone?

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

Tags: Windows

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