Ghosts on pages double-sided printing second on Officejet 6700 Premium e-all-in-one
Please can someone help?
Printer name model e-all-in-one Officejet 6700 Premium
Win 7 SP1 64 bit
Wired ethernet connection
On two-sided printing, the second side of printing on all pages is ghost. This is in particular the noticebale on verticals.
This is true for all the qualities of printing on any documents .pdf or. doc.
I use all the HP printing paper and original cartridges.
I aligned the print head and checks suggested on the help pages.
I contacted HP support, which were brilliant and replaced the printer and the duplex unit.
They suggested that it was because I was using Office 2003 SP3 and Windows 7 but I find this problem on too but not in Wordpad v6.1 .pdf files
The problem does not occur when scanned or copied documents are printed
Is there a solution out there on this new printer please?
I carefully read through a VionAiry pointer to the post of ItalSanif with links to more articles.
There were two main suggestions as to how to proceed. I didn't uninstall the "bloatware" and back to base for the HP Officejet 6700 Premium drivers, but I installed the drivers from the series HP Deskjet 6980 in accordance with the procedure at this link http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-7510-Duplex-Problem-y-axis-scaling/td-p/1754773 and listed below, with a few mods to include activation of unit duplex in one set of instructions.
And you know what? This MARKET! Ghosting on the second side of all pages printed double-sided disappears to be replaced with a nice crisp clear impression. At present, all the other functions, including scanning seem not affected and function as usual, although of course the new driver (HP Deskjet 6980 series) makes the leaves of different properties.
In my environment, I have also 3 XP machines in network connected wireless to the printer via the router and the PC Win7x64 connected by ethernet to the same router. Meant this download and the installation of the driver HP driver the HP Deskjet 6980 series for the XP PC Web page not the Win 7 x 64 because they were not present.
I modified a bit routine and reproduce it below to help others. A/c for the original post, that was provided by the HP Technical Support. Why nobody's support services seems to know about or drivers have not been fixed I would never know.
First turn off you will want the printer already available on the computer before you continue.
For Win7 PC (XP is similar but not identical)
- Go to Start -online device and printers => then click on the "Add a printer" button in the upper left corner of the device window.
- Click on the button "Add a local printer" (choose this option if you do not your configuration)
- Check the box "use an existing port.
- On the drop-down list, select the option for example CN115130TP05JW , but use the correct name for the PRINTER port which is the serial number of your printer (do not use the fax entry)
- Now in manufacture of list on the left, select "HP".
- On the list of Printers to the right, select "HP Deskjet 6980 series (HP)" "
- "Once the pilot moved to enter in the" 'devices and printers ' window and right-click the newly added "HP Deskjet 6980 series" and select ""printer properties ' on the drop-down list. "
- Go to the "Advanced" tab, and then in the drop-down list next to the label of "Driver" select "HP Deskjet 6980 series.
Click on the button 'Apply' - the configuration window should change it's shapea bit.
10. in the HP Deskjet 6980 window properties, click on the tab "device settings" on the top of the window.
11. in the list of parameters, search for "Unit duplex (for printing on 2 sides) ' and select it.
12. once highlighted, select in the drop-down list ""Installed "; "
13. When finished press apply
14 now, go to what you use to print documents and select "HP Deskjet 6980" as your printer. Activate duplex printing and you should see the pages to print correctly.
15. you can also change the name of the printer in the "Général" tab I changed it in mine to "HP Officejet 6700 with HP Deskjet 6980 pilot set shadowd duplex printing".
I had a little problem in that, for some reason any in the document (e.g. Word / etc\ .pdf) box under the effects tab my radio button has mysteriously been on 20% until I changed it it was hard to see that there was no ghosting dialogue printer properties.
So after complete 1 reconstruction of the printer of the original with the parts sent to HP services support for November 2012, an escalation at magnifications greater within HP (no answer) and a new printer of A...n, VisionAiry has pointed me to a solution that I had tried with DJ 450 drivers, nothing works, after a Shane_R post dated last year.
So thanks to you and also to 007OHMSS who worked on this problem and original posters
All I can say is that it worked for me and I am so grateful to everyone on this forum to ensure that I am sure of my eyes and mental health, looking more printed duplex printed with a shadow/ghosts and to be what they were not prepared.
Congratulations so all round and thanks again
Tags: HP Printers
I have a 6700 Officeject how duplex printing absolutely fine on my previous laptop Windows 7. Since my new laptop Windows 8 (and unclassified to Windows 8. 1), printing double-sided does not work properly. The margins are be recalibrated in Word documents and pdf. If I move the print settings in Word and you are editing on ' printine without borders, margins are still correct, but only the best printing quality is allowed, it is of course not acceptable as I have print hundreds of pages, and the settings automatically change to photo paper. Please, please help me with this?
I uninstall it and install the software from the website for hp several times, but all works the same.
You will find 'Keep the page layout' in the driver settings (properties of the printer or the printer preferences). As a general rule, you want to 'No' to remove the scale. This parameter is normally in the tab/option 'advance '.
Apparently, this printer can be installed in a mac than 10.7.
I couldn't find a driver for a mac 10.8.3. Could someone help me to find or other which option should I
You can find the MAC driver at the bottom of the link:
Hi, I'm considerng bought this printer in a few hours. Will it work with Windows 8.1? Thank you
The answer is Yes.
When I print 2 Facer, the second page is upside down. I looked for solutions on this forum and on the net, but nothing helped. I have installed new drivers, checked all the available boxes. The one I need ('turn page' or something like that) is not found.
I have a new HP6700, to replace an old HP6700 which made duplex very well, but became old. Why is it suddenly so hard to make something of my old printer without problems?
I use a MacBook Pro with OS X 10.9 laptop.
I hope someone can help me.
Thanks for your reply. In the meantime I discovered that the most important step is NOT to install the printer via AirPrint, but using HP6700. Only, then you have the possibility to click on the duplex option and install the printer with the 4.1.2 pilot.
The solution mentioned by Roger2499 in the following thread has helped me tremendously, after a day of frustration!
Thanks for trying to help!
I have a HP Officejet 6700 Premium - I can print from my computer, but can't print manually. The button does not illuminate. I can't scan, print manually. Suggestions how to operate manually the this printer?
Welcome to the HP Support forums. I understand that you are unable to make a copy of the front of your printer Officejet 6700.
Please follow the steps for a Solution in the Scanner failure paper paper. You don't specifically mention you found the error but it is what it sounds like. You can also use HP Print and Scan Doctor for Windows.
When I try to print double-sided it is only printed on one side. I put a document in the ADF, which has only 1 side. I want this printed on a different paper but both sides same side. I selected 2 side 1:2 copy but it prints only on one side. I know that I can manually put the document in the other too, but is there a solution for this to print double-sided.
Yes, it's true.
If you want only 1 page with the same impression on both sides, you want only 1 copy, but you want to select 1-> 2 for a copy of the 2 sides. After that you need to do is press Black or color to begin copying.
I have NEED to INSTALL MY HP OFFICEJET PRINTER 6700 PREMIUM without THREAD AS I ONLY HAVE A HEWLETT PACKARD computer LAPTOP so CAN NOT PUT IN THE DISK PROVIDED.
I assume you mean that you have a Packard Bell netbook which doesn't have a CD player.
You can download the necessary software on the Internet and install it without the CD. The location of base for your printer is here--> http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=228&product=5058338&sw_lang=&
Most netbooks come with Windows 7 Starter, so for a better response, please indicate the model of your computer and the version of Windows you have installed (right click on desktop and select properties for this information).
You have a wireless router? If so, what is its brand & model?
The printer came with a USB cable (even if in the end, you want to print wireless)?
I just installed a new printer of 6700. Everything seems to work, but how do I turn off the ringer when my phone rings?
You can change the tone of the fax as follows
Adjust the sound volume of fax
This procedure allows to increase or decrease the volume of the sounds Telec.
To adjust the sound volume of fax
1. Press (right arrow) and then press Setup.
2. press on the configuration of the fax and then touch basic Fax settings.
3. Fax the Volume button.
4. press to choose soft, Loud, or off.
or you can download the user guide from the following link for more help:
I am an employee of HP
Please click on the star of congratulations in my post, if I helped you
has solved your problem, please click on accept as Solution to help others. Thks.
Printer model: hp officejet 6700 premium e-all-in-one
OS: windows xp, service pack 3
Method of connection: network
Description of the problem: number of page do not match
If I double click on the "hp officejet 6700" icon on my desktop.
Then click on "view the ink level.
Then click on the reports of the device"" tab.
Then click on "check printing.
The report provides: Total number of printed Pages 8159
If I double click on the "hp officejet 6700" icon on my desktop.
Then click on "view the ink level.
Then click on the "devices" tab
Then click on "printer ews home page."
Then click on the 'Tools' tab, I see:
Total number of pages
Difference = 8159-6725 = 1434
Can someone tell me why these numbers are different? They represent different totals?
MelanieHello and welcome to the Forums of HP, I hope you enjoy your experience!
I see that you have questions about your number of pages. I would like to help.
The built-in web server does not account for pages printed not across the network. The number of printer pages all the elements. 1434 pages were not printed through the network, therefore, not counted in the SAP.
Please let me know if you have any questions. Thanks for posting on the HP Forums!
I get error 0X610000F6 when you try to print. I went through all issues of troubleshooting on the HP support page. I need help! I don't see paper jams and I replaced the cartridges.
"I see that you encounter the error" 0X610000F6 "on your HP Officejet 6700 Premium e-all-in-one printer. I will definitely do my best to help you.
This error indicates a Jam transport.
Here is a document that I recommend that you try, HP Officejet 6600, 6700 Officejet printers - 'transport Jam' Message displays.
Note: If you have completed all the above steps and your product still has a problem, service the product.
Since I've upgraded to Windows 10 print dialogue screen no longer offer the option to print without margins.
Thank you for using the HP forum.
You can download and install the software COMPLETE features of HP printing for your operating system:
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
Hope that helps.
Emergency assistance is needed please! I managed somehow to me locked out many many functions on my printer that I tried to install on my new HP laptop since Tuesday, January 19, as well as the problem of getting my port number! as I have nowhere to put a disc in my new laptop! even if everything seems to work at the minute, I'm very worried if my printer need Urgent updates my printer stops working! I'd appreciate any help I could be offered please! informaitiom even on a full re my printer together please! some things that are locked on my printer are the date and the time in my country there are about 15 to 20 functions I managed to block me out!
Thanks for any help you can give too
Thank you for using the forum.
Please download and install the full software features from this link to win 10 for your printer:
You can try to reset your default printer.
On the front of the printer control panel select Setup > tools > Restore Factory defaults to reset the printer to its default settings.
We recommend that you uninstall the previous software before you reinstall the downloaded software FULL of features,
Hope that helps.
Have you ever notice horizontal lines on the side front or back a page double-sided printing?
This particular series is caused by ink printed on the first page is does not completely dry before going to the back. When the first page of traverse, the ink doesn't have enough time to dry the back of the page before printing.
When the back page comes from print, the rolls of smear the wet ink and made streaks.
The only way of all about this particular situation is to print manually both sides. Although it will be a lot of your time, it's a work around.
Hope it will be useful to many of you.
I have problems printing with HP Officejet 6700 Premium. My impression always asks on the ground by having "quequed" and I can't seem to remove the item from "quequed" if I try to print my requests. I tried to shut down my computer and restart it, but my print request is still in status 'stone '. When I tried to "cancel all documents print", it did not because the article is still in status 'stone' and has not been deleted. I tried to get out all my caps that were connected to my computer and my printer and restart the computer, and concluded that the question I wanted to be removed from the print job was still in status 'stone' so I couldn't print the next job. This is not the first time it happened, but I'm frustrated and don't know how to fix the status of 'stone' so I can use the printer to print my requests.
From the desktop, hold down the Windows key and press R. In the run window, type services.msc and press to enter. Scroll down to the print spooler service, right click and select Properties, then click the Stop button. Now search for C:\Windows\System32\Spool\PRINTERS, then delete the tasks within this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.
Restart the computer and you should find that the documents have been deleted.
DP - K
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