Global security policy settings: message "this document requires the comprehensive security policy must be disabled.

When you access a document online, I get the message "this document requires the comprehensive security policy must be disabled" I can not understand what to do to access my account.

The document is directing to "please go to Edition > Preferences > JavaScript and uncheck the box"Enable the Global Policy object security".»

I have a problem to find this action in the security settings.

Hi, Brenda Collins,.

This error message occurs when you try to view the PDF files, I suggest you to follow the steps below and check if that helps.

1. launch the Adobe Acrobat Reader software on your computer.

2. click on 'Edit' in the main menu bar.

3. click on "Preferences" at the bottom of the list of the menu Edit options.

4. click on 'JavaScript' halfway to the bottom of the list of categories on the left of the Preferences window.

5. make sure "Enable Acrobat JavaScript" is checked.

6. make sure that "enable global object security policy" is NOT checked.

7. click 'OK' to save your changes to preferences.

Tags: Windows

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