Going to live changed, now Family Safety associated with this account will not open a session

Summary of the issue
Other issues of Windows Live family safety

What version of Windows Live Family Safety do you use?
Version 2011 (15.4.3538.513)
Choose your operating system version:
Windows 7

Additional details

  • I don't know how unbullet these (way to go), but which is not my question...

      • I changed the password on my live account to account.live.com

        • I can connect to most Live services with this account by using the new password (I'm now connected with it)
        • It will not work with the installation of the parental controls, I installed on two computers (for example, to work around a site "in person" or temporarily disable the software.)
      • I uninstalled parental controls on both computers and reinstalled with the web installer Live Essentials.  The real account seems to authenticate correctly the first time, he asks the account to use when opening of parental control for the first time.  After that, "the Windows Live ID or the password is incorrect.  Please try again ".
      • I did a reset of password.  This most recent new password does not work (but it allows me to sign in other online like hotmail and other services).
      • I thought it was a kind of "replication" or something - the password is changed for 4 hours, still does not work (only in parental control).
      • My id is * address email is removed from the privacy *
      • This isn't because of the caps or keyboard failure.  Two keyboards.  I pressed each key very carefully several times, I put the right password.
    • Thank you for any input!

Hi fsscayc,

Regarding your password problem, I will convey this to our Windows Live team as a feature request for a future version of the program. The team of the said values and recognizes the suggestions and feedback from users of the Windows Live products. You can also submit this page http://feedback.live.com/ and select "Windows Live Family Safety".

When you go to fss.live.com and it redirects you to the website "Live Essentials", this indicates that the account has not yet been defined in the client Windows Live Family Safety. You must connect to the customer first before you can access fss.live.com.

On the prompt "only an adult can connect as a Parent Family Safety. Ask an adult to log in.' it is possible that you tried to open a session with a Windows Live account does not have the required age of the customer sign of family security.

Let us know if you have followed all of questions about this.

Thank you
Gerard G.

Tags: Windows

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