Good resettlement of a BONE of customers

Hello and thanks for your help.  I have a small computer repair company and countless times, I have to reinstall Windows on client PCs.  I normally enter the OEM number on the side of the machine or use Magic Jelly Bean to get it.  Recently, a customer gets into a laptop with Vista Business installed.   It's a Dell and it was out of warranty, so I couldn't order recovery disks.   There is no disk that came with it.  The recovery partition had been removed, and although I could recover the partition using TestDisk, I cannot retrieve all of the data on the partition.  I got number OEM using Magic Jelly Bean and installed Vista Business.  It was an OEM copy, not retail.   However, when I went to activate, I was surprised to see a message saying that this OEM number cannot be used to activate Windows.  He was not saying that the OEM number was invalid or blacklisted.  I had no option to contact Microsoft, as I normally.  I think the OEM number was intended to Dell and not intended to reinstall.  On http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx#help, Microsoft says that they work hard to teach local mechanics on the proper procedures to reinstall.   Where can I you have this information?   I know how to reinstall XP and I have no problem, reinstall Vista or 7 retail.   However, reinstall a copy of Vista or 7 on a machine that does not come with discs and has no recovery partition seems to be a little more difficult.  Could someone tell me please in the right direction?  Thank you.

Hello

Why not use the product key from the sticker on the casing of the laptop as you normally would?

You don't say that he is missing.

In this reinstallatuion of Vista professional, you do not use the OEM product key that Magic Jelly Bean finds; This is not the correct product key for the resettlement. You use only MJB to find the license keys for operating system retail

This product key MJB found is setup key factory Dell which is used for many computers / laptops for make.

You use the product key on the sticker on the laptop case to reinstall Vista OEM, if no recovery disc are available or the recovery partition is not there for some reason any (HD failed, deleted, etc.).

See you soon.

PS If you use a Microsoft Vista DVD for purposes of resettlement, which contains the files for the different editions of Vista must be installed. The product key determines which Edition is installed.

Builders recovery DVDs are should not be used for this purpose.

And you need to know the version of 'bit' for Vista, as well as 32-bit and 64-bit editions different DVD lights.

Tags: Windows

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