good sign in info does not work when you try to install the updates

My sign in the name of user and password works fine when signing CC.

Occasionally, I get a window telling me of updates are available.  When I try to connect for updates (using the aforementioned username and password) they are rejected, which makes impossible updates.

Adobe's Web sites have always been a little weird according to my experience, but this is nuts.

Help!

Could you please try with the username administrator on the computer and the password.

Concerning

Hervé Khare

Tags: Adobe

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