Google cloud print for officejet pro 8600 - could not get information at hp printer.

I just bought a new of OfficeJet Pro 8600 today. Everything seems to work perfectly except for the Google Cloud Print connector. I can print of AirPrint, as well as e-mails to the address hpeprint.com, but when I try to record using the google site, I get the error message "could not pass information on HP printer.

The printer is connected by ethernet wireless and it seems to work find out otherwise. I have no restrictions that can send print jobs and I changed the email address for hpeprint.com several times, as suggested in other forum threads, but it can never connect to the Cloud Print service. I'm at the level of the last firmware listed on the HP website. I tried to open the connection of several PC if several web browsers though.

It was an important factor in the purchase of this printer. Help someone?

OK, nothing is different tonight, but it just worked. I had just opened a chat to HP support and he gave another chance just to confirm, and I came to the page "registration successful". Prints crossed chrome without any problem. I made no changes to the printer, PC, or network. So, the best advice I can give is - it wait a few days... If all goes well, he continues to work :-)

Tags: HP Printers

Similar Questions

  • OfficeJet pro 8600: could not find documents scanned on mac

    Suddenly I can't find documents on my mac.

    Hi @bflosteve,

    Thank you for joining the Forums of HP Support!
  • My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

    My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

    Hello

    You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

    This will send down the printer settings. So the next time you scan, the printer uses these settings.

    Good impression.

  • Received a flashing alarm indicating that I had a virus on my MacBook pro.  Could not get rid of it, until I did a hard reboot.  Deemed scan of Malware for Mac software?  All this experience?

    I just got an alarm flashing indicating that I had a virus on my MacBook pro.  Could not get rid of it, until I did a hard reboot.  Deemed scan of Malware for Mac software?  All this experience?

    These alarms are generally scam popups loaded from the Internet and is not caused by malicious software, but you should always look for other odd behavior or unexplained slowness.

    (140573)

  • Could not get information HP printer - Google Cloud Print (HP 8600) June - 2013

    I deleted and re-entered my printer HP EPrint, use google different emails and I tried all day.  Error message from Google is very generic, (HP site down, wrong email, printer different wrong record, etc.).

    I printed out on the printer using e-mail to HP eprint know my printer.  I turned turned on/turned off/turned on eprint and asked my information on the net through the printer from the eprint site.  All the works.

    I couldn't find an address of emails to help with Google Cloud Print so I hope HP can see my requests for its servers and it is on their side.

    Any help would be appreciated, but I read all the other messages on the subject and has never seen one of them.  All patches seemed is just fixed itself.  (I CAN SEE WHY THE GOOGLE CLOUD PRINT SITE IS BETA - very poorly supported and written)

    Can someone at HP as this?

    A few steps are missing on the site of Google Cloud Print

    1. as shown on the Google site you must register the HP eprint with HP printer in order to get an address of hpeprint.com

    MISSING steps:

    2. login to your account HP Eprint

    3. click on (top left) PRINTER tab

    4. in section Eprint - click 'settings ePrint.

    5. now, you should have the HP ePrint setting screen

    6. click on the "Print Services" tab (top right)

    7. turn IT ".» (Print jobs sent via Google Cloud Print.) »

    8. click on save (lower-right)

    Now go back to the Google Cloud Print and enter your address to hpeprint.com

    -Google print can not save your impression unless you put it on print for cloud services

  • Page numbers and date stamp for Officejet Pro 8600 more

    Just installed Officejet Pro 8600 Plus.  When I print documents, I need to print WITHOUT the page numbers in the header (ie: page 1 of 4) and the date at the bottom.  I lived all the parameters that I find and cannot find this option.  Help, please!

    Hello

    You can remove the default header, footer... using AMPe configuration. This example so for Firefox on the tab "margins & header/footer":

    You simply give all areas "in white".

    Update: Very similar to Internet Explorer.

    Kind regards.

  • HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

    Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

    Hey @gmi7envy,

    Thanks for posting in the Forum from HP Support.

    I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

    I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

    Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

    Uninstall your printer

    • Press the Windows key + r
    • Type of control panel and press enter
    • Click on programs and features
    • Select the driver for your printer from the list, and then click on uninstall.

    Remove temporary files from your PC:

    • Press the Windows key + r
    • Type %temp%, and then press enter
    • Press Ctrl + a to select all files
    • Press Delete
    • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
    • Empty your trash at the end.

    Download the printer Installation Wizard

    Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

    Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

    Thanks for posting in the Forum from HP Support.

    Have a great day!

  • OCR for Officejet Pro 8600 8.1 on windows software

    I have an Officejet Pro 8600 that I installed on two computers. When I installed the HP software for this printer on my PC Windows 7 it included I.R.I.S OCR software. When I installed the software on my PC for Windows 8.1, there not. I went on a HP download site and downloaded the I.R.I.S. app but when I installed it I got a message that "you don't have this software update. I suspect that the 8.1 Windows is not supported. Is it? Are there any plans to support? The Officejet Pro Solutions and features Guide says it supports ReadIris. Is this correct?

    Hello WilliamsburgVAand welcome to the Forums of HP, I hope you enjoy your experience!

    I see that you run in the OCR issues.  I'd like to help!

    He may have had a problem with the initial installation. I would recommend uninstalling the software of the printer.

    I would then reinstall using the HP printer install wizard for Windows.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Set up the scan to E-mail for Officejet Pro 8600

    I'm trying to set up the scan to E-mail for an Officejet Pro 8600. In SAP, I configured the mail server correctly (received confirmation by e-mail). In other posts I found that I need to put in place the profile of outgoing e-mail through the tab on the built-in Web server, but it is not option, nor is it a deposit Email section.

    Also, when I use the HP (on Mac OS Lion) utility and click on the Scan to e-mail setting, I get the Scan start setting Email button. This brings me to the SAP, but the page does not load correctly: there is no instruction whatsoever.

    Someone at - it no clues?

    Ignore that - I realized that the 8600 Pro does not support this feature... only the 8600 ProPlus made.

  • Cannot update firmware for Officejet Pro 8600 N911a

    I can't upgrade the firmware in my Officejet Pro 8600 N911a.  My current firmware is CKP1CN1416AR.  According to the HP drivers website, the latest firmware is CLP1CN1322CR.  I get the update to run and it identifies my printer, but it won't let me select it.  I use the printer on a wireless network, but I'm trying to run the update of the firmware via USB.  Any help would be appreciated.

    Sunshyn2005,

    Please provide information on this issue.

    Apparently, the problem that your customers have is that they are wasting their time trying to update the firmware on their printers and after a few hours of frustration they finally know that HP has a firmware update file on its Web site that has a date that is much newer than the firmware itself.

    HP should do the following to make the process less frustrating firmware update:

    1. establish dates and version numbers in the file metadata which clearly indicate what firmware file is more recent.

    2. keep the HP web site up-to-date with the latest versions of firmware.

    3 Broudly and transparent announce to the public when an update will be made and why.

    4. establish technology so that firmware can be updated on wireless links so that the networks do not have to be reconfigured to make the firmware updates.

  • Best driver for Officejet Pro 8600 on Ubuntu Hardy

    I'm running Ubuntu Hardy (hplip 2.8.2). What is the best driver for the Officejet Pro 8600 (N911a)?

    Hello

    The 8600 Pro Officejet required HPLIP 3.11.10 version or above, I fear tha Ubunto Hardy is too old and does not support the model.

    As you can see below the device is supported only on Lucid or newer versions of Ubuntu:

    http://hplipopensource.com/hplip-Web/models/OfficeJet/officejet_pro_8600.html

    Shlomi

  • HP Officejet Pro 8600 - do not install scanning software

    Hello

    I bought a HP Officejet Pro 8600 more and the software in the box was for Window XP or Windows 7, I am running Windows 8.1. I tried to download the drivers from the wensite of HP, but I get an error message saying: the file is corrupted, or when I click on the e button to download nothing happens.

    I am currenlty printing using a USB cable but I need to scan documents, can you please help?

    Thank you

    Helen

    Hi, give the HP printer to try the Setup Wizard. (link)

  • After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

    The printer works properly from the computer with Wi - Fi. The copy of front button works correctly to print a copy of the document on the scanner. But when you run the HP Scan 3 application, the error message is displayed: scanner communication cannot be established. OfficeJet Pro 8600 [CDD814] is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. After clicking OK, the unexpected fast HP scanning error button appears. Turning then does not cause the parser should appear. Using the system preferences > Print & Scan shows the printer but does not show the scanner. By selecting the button scan in the box dialog does not reveal a scanner.  Device is only 1 month. Help!

    I have connected to the Live cat HP, which has accompanied me through the process. It turns out that I had to delete the printer, then turn off the router and the printer. Reload the drivers from the CD. Reboot the router and the printer, and then run the installation program. Seems the router, "forgotten" on my printer and scanner. Thank you, HP!

  • OfficeJet Pro 8600 does not scan full page legal-size

    I have seen this question several times in these forums, but solutions do not apply to me - I can not find the applications or the settings or patches do not resolve the problem. I am running Windows 8 32-bit with a HP Officejet Pro 8600. When you scan a legal size document, the entire page is not scan, even when I select a custom size. The bottom is cut roughly where a letter size page would end.

    If you respond with a solution, please be very specific, i.e. If you say "Control Panel", you mean the control panel of Windows 8 or the small touch screen of the printer itself? If you want "pull me up to the HP application", please say that the we - there are several installed on this computer, and I've tried them all.

    Thanks in advance...

    In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.

  • HP Officejet Pro 8600 most not recognized on the network

    I have a Qwest DSL Modem/router that has 4 ports on the back.  I use 1 Port on the DSL Modem/Router to conntect to my NetGear router.  I use 2 ports on the router/DSL Modem to connect my printer HP OfficeJet Pro 8600 Plus.  I use 3 Port on the DSL Modem/Router to connect my Brother MFC-7360N printer.  I do not use 4 Port of Modem/router DSL.

    My NetGear router is used to connect all cable (5) computer in the House.

    I was able to successfully install the software from the Brother printer on all computers and can print on the brother of one of the desktop printer.

    I have the HP printer software installed on all computers, but on WIN XP desktop pc I can not detect the printer on the network.  During the installation process, the software detects that the HP printer and the WIN XP pc are connected to two different routers (DSL Modem/Router is detected as a router by WIN XP pc).  On the another desktop running WIN8 or WIN7, it has no problem detection even if the printer is connected to the DSL Modem/Router, while the PC is connected to the NetGear router.

    Someone at - it some knowledge that why I'm having this problem.  The problem seems to be with the WIN XP pc and not the pc WIN7 or WIN8.

    You run a double NAT scenario, is not good.  Simple correction, switch the gateway (modem/router) in Bridge mode, which disables the functions of router and do just a modem.  Now, connect the Netgear router to the bridge and this have to manage all of your Wi-wired connections and.

Maybe you are looking for