Google Desktop Gadgets / Windows supports

Two questions:

Suddenly one of my desktop gadgets disappeared (I did no change) and, to make things worse, I can not access the desktop gadgets in the Panel or online. I tried to restart the computer. Can anyone offer advice, please?

I tried to ask for help on the Windows website. They asked for the product ID of Windows 7, which I gave, and then he said that they would not help unless I paid for the service. Why, if I have a paid, legal framework for Windows product, refuse to provide support?

Click Start and type in the Search Desktop Gadget Gallery.
You can start using the available shortcut?

I put t know what about Microsoft and Windows support. Fact is you have produced legal Microsoft installed on your laptop (recovery image).

Tags: Toshiba

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