Graphics error after latest update

Windows 8.1 970 GTX graphics card. I get an error message:

"Illustrator has detected an error with your material or graphics processing software and went to the preview of the CPU."

After the most recent Illustrator happned updated 18/07/15

has worked well before.

so boring.

Hello

I'm the technical team of the Illustrator.

Starting 19.0.1 we implemented a back drop in CPU errors of OpenGL. There are various reasons why an OpenGL errors may arise from issues implemented in Illustrator, bug in the drivers, the lack of memory in the GPU to render the content, an error of computation on the GPU or even a bug in the OS etc...

The reason why we have implemented a back fall with 19.0.1 is to prevent undesirable rendering problems when these errors occur. Please click on does not show them the check box and continue to work on Illustrator. Illustrator turn off automatically the GPU acceleration momentarily when it detects an error. This momentary exit ramp is applicable only for the current session. The next time you start Illustrator, we will try to reuse the GPU.

With Apple and Microsoft we also work with different hardware vendors such as NVIDIA, AMD, and Intel is to get these issues resolved or to implement workaround in our own product.

If you get a fallback error please let us know of your file by email at [email protected] . Please reference this thread in your communication. Get us this investigation and see how these situations can be handled better.

Thank you.

Kind regards

Ashutosh chikh

Tags: Illustrator

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