Gray at the bottom of the window area

One day, I opened Firefox and it started upward with the gray box at the bottom of the window, as shown in the screenshot. I can't be able to get rid of it. Uninstalled/reinstalled and does not go far. Everyone knows what it is? Thank you.

Hello

Refresh (called "Reset" in older versions of Firefox) can solve a lot of problems in restaurant Firefox as his default factory while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose all the extensions, toolbar customizations, and certain preferences. See article Firefox Refresh - reset modules and parameters for more information.

Refresh for Firefox:

  1. Open the troubleshooting information page using one of the following methods:

    • Click the menu button

      click Help

      and select troubleshooting information. Should open a new tab containing your troubleshooting information.

    • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
  2. At the top right of the page, you should see a button that says 'Refresh Firefox' ('reset Firefox' in older versions of Firefox). Click on it.
  3. Firefox closes. Once the update process is complete, Firefox will display a window with the imported information.
  4. Click Finish and reopen Firefox.

This corrects the problem? Please report to us!

Thank you.

Tags: Firefox

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