Green freeze screen when loading apps on Installer

A new E5-571P-tl55 received yesterday and going through the installation process I got all the way where it says download apps. It displays a message that he dealt or I forgot what he said exactly. Then the words went away after about an hour. I remember reading he said, he can do it, can have a blank screen and not to turn it off. I left all night and still just a green screen this morning. I know that my wifi is not the fastest and him figured that's who it was. Came to work today and left it sitting on the counter, always on. Can someone tell me what should I do now?

Press and hold the power button to shut it down, and then turn on and quickly press the keys ALT + F10 to start Acer erecovery.

This will restart the installation process

Tags: Acer Laptops

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