guarantee for the Windows software scam

Hello

I received a phone call from someone claiming to work for windows. She said I had a lot of things and viruses on my computer and my computer works more slowly usual I foolishly believed her, despite having norton antivirus 360.
I tried all the other posts and like them they asked me to put a code 6 digit via logmein123.com or something like that and had access to my computer.
I was watching all the so-called "technician" was and he has downloaded a program advanced spyware, to show me all the problems I had with my computer and then conducted an audit of the cmd which showed that my windows software guarantee was exhausted, and for him to solve these problems, I had to renew the software warranty.
I found it quite odd, as well as on the audit of the guaranteed cmd was spelled 'guarantee' and she kept insisting on the fact that I renew the law at this time there. Finally she gave me a phone number to call him back on.
Now, after seeing this site, I think it was a scam. I got my dads cancelled card, but I will keep an eye on my own bank account. My main concern is that potentially can they do with the little information that I give to myself which was my full name, email address and mobile phone number and no matter where or who can I report this incident?  Also could they have downloaded spyware or viruses at the time, they had access? I tried the site police report puts fraud but they do not specifically ask about myself and about what details have been taken.
I am particularly concerned that they could use my name and hack my email address. One last question, is that I tried to do a system restore to put the computer to a previous period of time, but whenever I tried it said that it did not work. I have to restart the whole windows vista for nine?
Any help or advice would be much appreciated. Thank you.

Hello

I received a phone call from someone claiming to work for windows. She said I had a lot of things and viruses on my computer and my computer works more slowly usual I foolishly believed her, despite having norton antivirus 360.
I tried all the other posts and like them they asked me to put a code 6 digit via logmein123.com or something like that and had access to my computer.
I was watching all the so-called "technician" was and he has downloaded a program advanced spyware, to show me all the problems I had with my computer and then conducted an audit of the cmd which showed that my windows software guarantee was exhausted, and for him to solve these problems, I had to renew the software warranty.
I found it quite odd, as well as on the audit of the guaranteed cmd was spelled 'guarantee' and she kept insisting on the fact that I renew the law at this time there. Finally she gave me a phone number to call him back on.
Now, after seeing this site, I think it was a scam. I got my dads cancelled card, but I will keep an eye on my own bank account. My main concern is that potentially can they do with the little information that I give to myself which was my full name, email address and mobile phone number and no matter where or who can I report this incident?  Also could they have downloaded spyware or viruses at the time, they had access? I tried the site police report puts fraud but they do not specifically ask about myself and about what details have been taken.
I am particularly concerned that they could use my name and hack my email address. One last question, is that I tried to do a system restore to put the computer to a previous period of time, but whenever I tried it said that it did not work. I have to restart the whole windows vista for nine?
Any help or advice would be much appreciated. Thank you.

If someone calls you to start something like this (technology based or not) – chances are it of a scam. Companies best-known do not make cold calls or pretend to know what is the problem with your system until I talk with you in detail or seen.

Format your system (factory default restore).  How to do this depends on the system and gave you the methods OEM (computer manufacturer).  You can then restore your data from a backup.

Change all your passwords (online and offline).  I recommend 15 + characters made up of at least three of these four things: uppercase letters (A, B, c...), lowercase letters (a, b, c...), numbers (1, 2, 3...) and symbols (!, #, $, &...)

Contact all your financial institutions and warn them that you may have been scammed - ask them to score your accounts to help prevent/monitor out of the ordinary transactions.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Tags: Windows

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