H390-Logitech USB Headset does not install

Similar Questions

• Logitech USB Headset H530 NOT Plug and Play

  Just got a Logitech USB Headset H530 - Logitech docs don't say "no driver required" but my computer says differently. Running Vista Home Premium SP 2 64-bit. Plug them in French - is going through the routine "find the pilot, can find no driver." I plug it into another system of 64-bit Vista Home Premium SP 2 and they work!

  Sequence of driver shown on this machine...

  USB driver Composite
  Logitech H350 headset
  USB Human Interface Device
  I never see the other two - it just stops do not find anything for the "unknown device". I scanned the forums here and besides anything. Seems to me that my system does not find the right sequence of events (Composite then HID).

  Any help is appreciated!

  Jim

  Hi Jim,.

  What is the brnad and model of the PC, you cannot install the USB headphnes on?

  What is the brand and model of the PC headset works on?

  I suggest to remove all devices external and other devices in your computer, then restart and try installing the headset.

  You could go in Device Manager, click the view tab at the top and select hidden devices.

  You can remove all instances of the headphones and other devices which are not connected, and then restart the computer.

  As stated in your second post, what chipset driver version you did install (version number in particular, not "the last" please)?

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Logitech h340′s headset does not install correctly. "Unknown device".

  I use Windows 7 and comes from my brand new Logitech h340′s headset to connect to the PC via the USB port. Unfortunately, the device is not recognized and the driver so do not install automatically, so I can't use my headset.

  Here is the message I get:

  "Unknown device".

  "Windows has stopped this device because it has reported problems. (Code 43) »

  Then when I try the convenience of Windows it tells me that 'the best driver for your device software is already installed. Windows has determined the driver for your device software is up-to-date. »

  Device type: Bus USB controllers
  Manufacturer: (host controller USB Standard)

  I tried to restart, but it still does not work.

  All Windows updates have been installed.

  I really don't know what to do to be able to use my newly purchased helmet.

  Thanks in advance for your help.

  Hello Soraya,

  Thank you for reaching out to us on Microsoft Community.

  Before I can give you some suggestions to solve this problem, I want to collect the following information from you:

  • What is the brand and model of your computer?
  • Significant changes have been made on the computer before this problem?

  I would like to inform you that, "Windows has stopped this device because it has reported problems. (Code 43)" may occur if the peripheral equipment fails or if the device driver fails.

  Step 1.

  I suggest you follow the steps in the following link:

  http://TechNet.Microsoft.com/en-us/library/cc725873 (v = WS.10) .aspx

  See: Also the error codes in the Device Manager in Windows

  Step 2.

  As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.

  You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:

  • Click Startand then click Control Panel.
  • Click system and Maintenance, click System, and then click Device Manager.

   

  Note: If the control panel is in Classic view, double-click System and then click on Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  • In Device Manager, double-click to expand the 'Bus USB controllers', right click on the controller host, click "Uninstall" and click "OK".

  Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

  • Repeat step 2 to uninstall all items under 'USB Bus controllers'.

  Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

  Do get back to us and let us know the State of the question in the case where you need further help or your next post. We, at tender Microsoft to excellence.

• HAMA USB headset does not

  * Original title: headphones to LISTEN USB HAMA STATUANT upward

  I recently bought a pair of headphones "HS-540" Hama USB with microphone and it worked very well for about two to three days before you start all of a sudden stop to work in use (headset and microphone; I did not hear anything and microphone wouldn't work). I have to take out usb and then reconnect a new and suits, sometimes for only two seconds, sometimes more.

  I use Windows 7 64-bit. The helmet is not their own pilot; they installed a windows one.

  I tried to restart the pc, reinstall the driver and so on, but the problem is persistent. I tried the headphones on your laptop, too, which uses Windows 7 64 bit and they did not at all to waste.

  Hello Nnnatal,

   
  Thanks for posting your query in Microsoft Community.
   
  I understand that you are facing problems with the headset doesn't work does not correctly on your Windows 7 computer.
  I can understand how frustrating it can be when things do not work as expected.
   
  The probable cause of this problem could be because if the hardware device driver not recognized on the computer.
   
  To better understand this issue, I would like to know the following information:
   
  1. did you of recent changes to the computer before this problem?
  2. What is the brand and model of the computer?
  3. do you have an error message when the headset is not working?
   
  Lets try the following method and check to see if it helps:
   
  Method 1: First of all, I suggest to run Windows built-in troubleshooting (Recording Audio Troubleshooter) to get the problem of automatically detected and fixed
   
  Open the troubleshooting of Audio recording
  http://Windows.Microsoft.com/en-us/Windows7/open-the-recording-audio-Troubleshooter
   
  Method 2: Use the following steps and ensure that the default audio device is properly set.
   
  1. Open Sound by clicking on the Start button, then Control Panel. In the search box, type sound, and then click sound.
  
  2. click on the recording tab, click Microphone, and then click Properties.
  
  3. click the levels tab and make sure the mute button is enabled, if off to click on it to activate sound for this connection and then click on apply.
  
  4. to listen to the sounds of the microphone through your speakers or headset, click the listen tab; Click on listen to them this peripheral box.
  
  5. click on the Advanced tab, click to disable the applications to allow him to take exclusive control of this devices check box, and then click OK.
   
  Method 3: If the problem persists always download the Hama headset drivers on the manufacturer's Web site and check to see if it helps:
  https://www.Hama.com/service/download/drivers/headsets
   
  Additional information:
   

  You can also view help on the question below links.

  Connect a microphone music player or any other audio device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/connect-a-microphone-music-player-or-other-audio-device-to-your-computer

  Tips for the fixation of the sounds common problems.
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

   
  I hope this helps. Feel free to write us again for any further assistance. We will be happy to help you.

• Logitech USB mouse does not work after the upgrade to Windows 7

  I have a HP Pavilion DV6XXX laptop computer series (MS Vista Home Premium has been loaded from the factory), recently updated with Windows 7 Home Premium.  It is then this problem began.

  Wherever I am, everything I do (typing, surfing, reading) my cursor made a break of about 3 seconds, 26-28 seconds.  This interruption is making me crazy!  Everything what I'm typing, the cursor becomes unavailable for 3 seconds.  Everything I typed is gone.

  My laptop has a touchpad, but I use a Logitech USB mouse.  I can't disable my touchpad, but that does not change.  In addition, it is matter if I type or not: my cursor disappears for 3 seconds, 26-28 seconds.  I can sit and watch it.  I have disabled the touchpad, unplugged the USB mouse, find the updated HP drivers and Synaptics to nothing does not.

  Looking for other suggestions.

  Original title: cursor refreshes frequently

  Hello

   
  Thanks for posting your query in Microsoft Community.
   

  I understand that you have problems using the mouse effectively on Windows 7 computer.

  (1) what is the Logitech mouse model number?

   

  In the meantime, please follow the following suggestions to solve the problem.

   

  Method 1: Try to put your system in a clean boot state, which helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135

  Note: Referring to "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after troubleshooting.

  Method 2: You can follow the link and identify and correct the mouse, touchpad and keyboard problems in Windows.

   
  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows
   

  Method 3: If the above does not help then, try to get the latest drivers installed for the mouse and see if that helps.

   
  Support

  http://www.Logitech.com/en-us/support

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.
   
  Thank you

• Why USB-6501 does not install on Win7?

  We are in a process of migration of the old XP machine test system to the new system of Win7. All but got properly installed USB-6501. After you install LabView / DAQmx and connection USB-6501 windows could not find the drivers for this device (poster the exclamation sign on the icon of the device in devices and printers). MAX 4.7.4 detects either of the device. I looked for similar scenarios on the Forum OR and abroad and tried the solutions proposed. Nothing worked for me. I know the issue isn't with the USB-6501 material because it is functional on the old system. 4.7.4 MAXLE Win7 system detects a very well (GPIB-USB-HS) different USB device, but not for USB-6501.

  I hope someone can help us identify the problem that we have struggled with for some time. Here are the differences between shipments of software on two systems:

  Old system:

  OS - XP SP3

  LabView - 7.0

  DAQmx - 8.0

  VISA - 4.4.1

  MAX - 4.5 (detects the GPIB-USB-HS and USB-6501.) Status on 6501 LIGHT flashes continuously)

  New system:

  OS - Win 7 Enterprise

  LabView - 7.0

  DAQmx - 9.2.2

  VISA - 5.0.3

  MAX - 4.7.4 (detects only GPIB-USB-HS. Status on 6501 LIGHT flashes 3 times and then road)

  Germano,

  The device has been appear in Manager devices, but with the yellow exclamation mark for no drivers found/expenses. Update drivers on the property page does not help.

  So yesterday I spent most of the day removing all facilities OR according to the instructions, I found in this forum. Then I reinstalled the software OR in the order following, restarting after each installed:

  (1) LabView 7.0

  (2) DAQ 8.0.1

  (3) NEITHER-488. 2 (v2.30)

  (4) connected USB-6501 first. The installation of the device has gone well and is now detected to the MAX!

  (5) connected GPIB-USB-HS. Scanned for changes on the hardware, peripheral GPIB presents itself to the MAX, but with a weird name announcement its INF file on his behalf. See the screenshots below:

  GPIB device incorrectly installed:

  

  GPIB device properly installed:

  

  The strange thing is that this GPIB device was fully functional on my previous installation (see attachment max_report_3-23 - 11.pdf), now reinstall after its unusable (see attached max_report_3-24 - 11.pdf). Looking for GPIB instruments to help Max returns no result, but if I reconnect GPIB-USB-HS to the old system of PC all instruments are detected (for instrument scan error message see attached MAX after reinstall.jpg).

  That my new problem is not related to USB-6501, maybe I should open a new forum thread.

• Logitech USB microphone does not work with Vista, Service Pack 2, PC. ____

  My Logitech USB Desktop Microphone does not work with my Vista, Service Pack 2, the PC.  He asks the driver, but Logitech says it's in the Vista software, here is the largest part of the error message:

  Windows has detected a new device attached to your computer, but did not find the driver software, to make the device usable. Each device manufacturer typically includes the driver from a CD that comes with the device, or for download on its Web site.

  Signature of the problem: Problem event name: PnPDriverNotFound Architecture: x 64

  This seems to be a problem that's happened, but after searching for hours, I can't find a quick solution.  Any help?

  Hello

  Please do as I suggested in the answer above is probably the solution.

  You can also do this after the above.

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
  all except the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Logitech clicsmart 310 does not install on Windows 7

  Original title: logitech clicsmart 310

  I tried to install the required software for that camera, but I couldn't get the camera does not respond.

  I recently installed win 7, but I couldn't install it

  Hello

  1. You receive a code error message when you try to install the software of Logitech camera 310 clicsmart?
  2. Exactly how you try to install the drivers (CD/DVD or download)?

  From my research and the information provided on the site of the manufacturer (Logitech), the software available for the camera is not compatible with Windows 7.

  The driver software is available for Windows XP, Windows 2000, Windows ME and Windows 98

  I recommend to install the camera in Windows XP compatibility mode driver.

  Follow the steps below to do the same.

  Step 1:

  Download the drivers from the manufacturer website link provided below.

  http://www.Logitech.com/en-CA/support/3402?OSID=14&bit=32

  Note: Select Windows XP from the operating system drop-down and download the drivers.

  Step 2:

  Once download you the drivers, install them in compatibility mode.

  Some older programs might run poorly or not at all. If a program written for an earlier version of Windows does not work, you can try changing the compatibility of the program settings, either manually or by using the program compatibility problems.

  Refer to the provided article below for more information on how to run a program in Windows 7 compatibility mode.

  Make older programs in this version of Windows

  We know the State of the question.

• My USB headset does not work when I play music.

  I build this headset USB 6 or 7 months and it worked fine, but now when I play music or I want to hear something through it, they stop. What should I do? If it helps the listener name is Hama article explode EVO Gaming Headset. I have the drivers updated and checked if my speakers work.

  Thanks for the reply and sorry for taking so long to answer. I solved the problem by changing the usb port but still sometimes stops my helmet, but they work.

• Logitech USB Headset comfort micro works with XP, but not with Windows 7

  Hello.  I recently got a new computer with Windows 7.  I also have one with XP Pro.  My Logitech Comfort USB headset works great with my XP computer, but the microphone on my headset does not work with my computer of W7.  The headphones work fine, I can hear loud and clear.  There is no problems appearing in Device Manager.  Windows installed all the drivers when I plugged it in, it recognizes my helmet and said that it works correctly.  I ran the function of problem solving and it's supposed to be working very well.  Plug into my XP computer and it works fine.

  I tried several 'solutions' Troubleshooting over the few days without result, including the verification of all the sound levels (all 100%), ensuring that drivers is common (they are), to tweak the settings sound in various ways, (possibly reset to defaults), making sure Windows is up to date, blah blah blah.  The Compatibility Center Windows says that my helmet is compatible with W7.

  I looked everywhere and, with the exception of when someone has their Mute microphone or set low volumes, there doesn't seem to be a response to this problem, but there are a lot of people who have this and not only with Logitech headsets.

  Logitech forums say that it is a Microsoft problem, W7 has a compatibility problem.  I don't know what else to do to get my microphone to work.

  I would really appreciate any suggestions beyond the ones I've tried.   Thanks in advance.

  Moki

  Hi Moki-mo,

  The headphones came with the installation software? If so, install the software on the Windows 7 computer. If this does not resolve the problem, visit the Windows 7 Compatibility Center to make sure that the headset is compatible with Windows 7.

• HP M1212NF software does not install or be detected if USB

  My laserjet M1212nf is not found when connected by USB. From the installation disc, it stops at "waiting for you connect the device. However, the printer will print, but it does not install the printing software. I need the software for the printer I need to scan in PDF format.

  I downloaded the drivers, changed the usb cord, so that everything is connected, repaired by the installation CD and rebooted my computer.

  Thanks - Rob

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

• Automatic update does not install 'ViewSonic - Bus USB and Ports, display controllers - ViewSonic VP2365WB.

  Windows update - AutoUpdate does not install 'ViewSonic - Bus USB and Ports, display controllers - ViewSonic VP2365WB. Any ideas? Thank you.

  Original title: Bus USB and Ports, display - ViewSonic VP2365WB controllers

  Windows update - AutoUpdate does not install 'ViewSonic - Bus USB and Ports, display controllers - ViewSonic VP2365WB. Any ideas? Thank you.

  Hide and unless the material was manufactured by Microsoft or the hardware manufacturer tells you that you should get the driver FROM Microsoft - do not install Microsoft device for material non-Microsoft drivers.

• Logitech usb headset not automatically activated when it is plugged

  On my old XP computer, whenever I plugged my Logitech USB headset, they are automatically detected and enabled, the its path from the speakers to the headphones when the pc has detected the and back to speakers when headphones unplugged, without me having to enter anything. On my new 64 bit Windows 7 pc, I have to open the Sound / select USB Logitech headset and set them as default. On the removal of the helmet, then I have to reverse the sequence. Both PCs have its Soundblaster cards.

  Is there a way to allow the pc to automatically detect the helmet and set them as value by default when it is connected, and vice versa when disconnected, without having to open the audio window all the time.

  Hello

  It will automatically be in headset mode when you plugin and when you remove the headset it will move to sprakers.

  I suggest you to follow these steps and check if that helps:

  Method 1:
  Try to run this under fixit and check if it helps:
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems

  Method 2:
  Also, try to update the latest drivers for the sound card and check if it helps:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  It will be useful.

• NB200-12N - USB port does not work

  Hello

  I updgrade my OS from windows 7 starter edition to now a windows 7 home basic 32-bit usb port does not work is the (only) in the left near card reader sd and lan.
  Can you please hellp me to install it? I have download the drivers from Toshiba for my NB200
  But does not work.

  Thank you

  Paulo

  If everything is OK and right drivers all USB ports should work. You cannot install the drivers for each port separately and force one of them to work properly. On this machine, all three ports are the same USB2.0 ports.

  Try reinstalling the chipset utility.

  By the way: two other ports work well, right?

• Compaq cq20 205tu - headset does not work

  I just bought this laptop 3 days ago.

  the speakers are ok, but when I tried to listen to music using a headset, it doesn't! I went to the portion of sounds in the control panel to check if my headset does not work. He says he works. to check this further, I used the option "test" of the computer. I heard the beep on my left and right ears. but when I try to listen to music and watch videos, only the speakers are workin, NOT my headphones.

  Please do help me. I don't really know what to do.

  Thank you!

  I think that you have Vista.

  Looks like your earphones must be defined for the playback device by default because your speakers are still to play the audio.

  There is a white speaker icon in Vista right next to your clock, rightclick it choose the playback device and you will see the window come in the middle.

  Normally the speakers to be on speakers with the green check mark.

  If there is a category for headsets or USB headphones and told to work then you must right-click on your helmet and choose set as default playback device, then apply, ok and restart the computer.

  Try this.