H710 PERC (PowerEdge R820) firmware update

Hello world

I have a new server PowerEdge R820 and I'm not able to update the firmware of PERC H710 (21.1.0 - 0007, A03) to the latest version 21.2.0 - 0007, A04.

I tried with a key USB bootable with the files BACK to the inside, but just update software says no: "no controller detected."

The server is online since 2 weeks now, so there is no current RAID rebuild and I tried also with PERC H810 firmware, no luck.

Any advice? Thank you

Daniele

If the system has access to the internet, reboot the system, press F10 when you are prompted to enter in the life cycle of the controller, then once its there, select Firmware update, exit FTP selected server and proceed from there, its quite intuitive. One of the choices will be updated the H710 controller.

Tags: Dell Servers

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