Had to uninstall CC Office and then reinstall it. I was not able to reinstall.

I got to level desktop creative cloud but the upgrade failed and I received the error 1. I followed the steps that I founded in a guide from adobe and none of them (they were 3) managed - https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html - so the last option mentioned was to uninstall CC Office and then reinstall it. I was not able to reinstall, I get the same error (error 1). What can I do? Moreover, I have a mac OS X Yosemite.

uninstall all cc on your computer.

clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

Restart your computer

Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

Tags: Adobe

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