Handset of blackBerry Smartphones Blackberry curve guard reloading

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• Help blackBerry curve 8520 screen went white with funny icon blackberry Smartphones and saying reload softwear 552

  Hello my blackberry curve 8520 screen went white and funny circle icon has developed with reload softwear 552 at the bottum of screen what I do as he won't do anything ive tried battry sweater and turned back, and he who always brings

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• Update of Smartphones from blackBerry Curve 8310

  Hello. I realize that there are a lot of topics explaining OE to upgrade these smartphones. However, none of them address the issue I am experiencing.

  I'm trying to upgrade Blackberry Curve my wife v4.2.2.181 (Platform 2.5.0.35) to the latest OS (v4.5.0.302).

  It's an O2 handset unlocked running on Vodafone UK.

  I run the Desktop v6 software. It recognizes the phone without problem, but will not accept that there is an upgrade available.

  I downloaded the new OS and deleted the file vendor.xml without success.

  The opening of the list of applications in the desktop software, it shows only three applications: Bloss (Status: mandatory); Bloss One Click (Status: mandatory); and Google Sync (Status: installed).

  Screenshot:

  

  I get the same list of apps in the app Loader program. I know that from my own phone (Curve 8320 which walking without probs) it should show the OS and various other softphone.

  I would be grateful for any idea that anyone can give!

  Hello

  I advice you jump in front of Desktop software (with the exception of the backup/restore). From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove, since any other devices OS BB as packages with more than one installed on the PC, your PC may result in conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Curve 9310

  I started the download of MP3 music on my Blackberry Curve 9310, OS 7.1.

  It has been loading for 2 days and my phone will not work.

  I did and A:LTt RST, but it did not work.

  I pulled the battery several times and plugged the charger, but that did not help either.

  My phone is still stuck on loading.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Smartphones blackBerry CURVE 9220 SLEEVES to the TOP AND DRAINS the BATTERY LIFE

  My blackberry curve 9220 gets really hot and begins to drain the battery.

  the entire battery life is dained out in less than 3 hours

  I try to freshen it, but it does not really.

  and there is no runnig requests in the back except the example by default-, phone, browser, bbm, and messages.

  and the strange thing is that when I turn off the mobile network of the battery keeps draining

  can someone please help I really need my email, bbm and whatsapp return

  Hello and welcome to the community!

  Based on your description, I would deduct low or weak signal from your mobile service provider. Digital devices to modulate their energy consumption depending on the strength of the signal they receive from the Tower of the carrier. Low quality/signal strength, higher battery drain. For good check, you need to contact your mobile service provider, because it is the network, which is the cause. It is possible to have a few problems in the areas that you are in.

  You might also try to start in Safe Mode, to remove all applications 3rd automatic launch party (even if you do not see them in the AppSwitcher Ribbon, they can run):

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Curve 830 not start?

  I have a blackberry curve 8530. It stoped working and wont just power on. I bought a new battery for it and let it charge for about 10 hours. It starts to turn on and start but once the loading bar gets 1/16th of the way in which overloaded it stops and starts again. What is going on? Someone please help me and tell me how I can solve this problem, if I can. Thank you.

  Hi TheresaB96

  Is your PC connected to the Internet while doing this process? If Desktop Software can perform a clean reload, then we can always use the Loader .exe to recharge our device software. Please try this Knowledge Base to Reload your OS device:

  KB29847 BlackBerry Desktop Software is not required to perform a reload of the own of the BlackBerry Smartphone.

   

   

  So first download the OS pack for your device from your carrier's website then use loader.exe. Please try it and let us know the result.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Heating of the smartphone BlackBerry Curve blackBerry

  I have a BlackBerry Curve 9320. I had problems with it recently. Always charge my phone when it is turned off. During the last 3 days, I noticed that it will heat when I'm asleep and use do not, and it only takes a few hours for the battery to be drained. I'm sure that no app runs in the background, no updates, I always perform a hard reset. Can you help me please? Thank you

  Hello tintintin23,

  Welcome to the Forums of the BlackBerry Support

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or during loading or if the applications are running in the background. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  Also always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at these Article I hopeit will help you a lot to overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  ___________________________________________________________________________

  Hello

  On your home screen to Options > device > advanced system settings > BlackBerry Smart Analyzer > run the test from the battery to find out about the issue.

  Or on your home screen to go to Options > device > application management. Move your trackpad right or left it shows CPU Usuages, it will at least give you an idea what application is the use of your resources.

  Check and see if any application is responsible for the problem.

  Question of observation on our BlackBerry battery cover them charge, are lithium-ion battery it won't take too long to load, it can reach a full charge (100%) within 2 hours. If your camera takes too long while you have connected to a wall outlet has a good and constant power. Or you can visit your service provider to check if this is a hardware failure.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/still-heating-up-and-battery-drains-out/m-p/...

• Smartphones blackBerry curve 9300 internet browser does not properly

  IV had my phone for a little over a month and since iv had the phone internet browser did not work properly. I have a blackberry curve 9300. If I take my phone it will work perfectly fine but then after less than and hour, it won't let me open a tab, it will say loading but then close. Can someone help me, so fast!

  Hello jhurford,

  Welcome to the forums.

  Looks like you may have a problem with the database of service book. Try to clear your service book database, and then return Service directories and test again.

  How to clear data from the BlackBerry Smartphone user
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10167

  How to send service directories using the configuration of messaging on the BlackBerry smartphone application
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402

  I hope this helps. Nice day.

• Smartphones blackBerry Curve 9360 application connectivity problems

  Hi all -

  BlackBerry Curve 9360

  Smartphone (3G, WiFi)

  7.1 bundle 1133 (v7.1.0.336, platform 9.6.0.51)

  3G bands 1,4,8

  I got a Blackberry Curve 9360 during about 3 weeks now and until a few days ago had no problems wih it. The problem is with applications such as Blackberry App World, BBM and Facebook. When I try and BB app world it says open "finds it difficult to connect to the server Blackberry App World. Check your network connections, and then try again. "On Facebook, he said"we cannot reach the Facebook server at this time. Please try again later. (100)' and when I try and send a BBM it has a red X next to him immediately. Oh and I am also no longer receive emails. Yet, I can browse my internet no problem with or without Wi - fi. How can I fix? Thanks in advance

  Managed to sort, rung by virgin and they said that my blackberry services were "inactive" not sure how it happened, but there you go. Thanks for your concern.

• BlackBerry smartphone BlackBerry Curve 8520 cannot connect to PC

  Hi, I recently bought a BlackBerry Curve 8520 Smartphone. I want to transfer music from my computer to the BlackBerry files. I have already installed the BlackBerry Desktop Manager. But even after I connect the BlackBerry to the USB port of my PC, when I click on "Media Manager" in the Desktop Manager, a message appears saying: "Media Manager is only supported using a USB connection, to run the Media Manager, please connect your device to your computer via a USB cable.

  When I check my BlackBerry, there are the popup on the screen:

  "The source of load connected to your Blackberry device cannot charge your battery. Some USB hubs may not supply enough power. Plug the hub into a socket (if available), then reconnect your BlackBerry device. Connection to another (different computer, USB hub or USB power) USB port check that the USB cable is properly connected to your BlackBerry device and a USB port, check that your computer is not in sleep mode, standby mode or hibernation. Check that BlackBerry USB drivers installed on your computer. »

  I can check all of the above, except for the drivers USB BlackBerry. Can someone tell me where I can download it? Moreover, I did not have a SIM card, I do not know if that plays a role in the present.

  Thank you in advance.

  Hello and welcome to the Forums of Support BlackBerry.com.

  Have a SIM won't matter for what you are wanting to do.

  1. make sure that you are connected to a main REAR usb port, not a USB port on the front or a usb hub.

  2. one. Go to Options > Media Card
  (some themes or BlackBerrys can call this ' settings > Media Card ")

  b. check the following parameters (if they are that way, then changes according to the following:)

  • Media card support: on
  • Mass storage Mode support: on
  • Auto enable mass storage: Yes

  c. save the settings and exit

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• BlackBerry Smartphones Blackberry curve 9380 Micro SD card

  Hi all

  I have a micro SD card with my BB 9380 curve and I'd like a card with a bigger memory.

  Can I get a Micro SDHC card for my phone?

  I don't know what the difference is.

  Any help welcome! Thank you.

  Melanie

  Hi and welcome to the forums!

  Your card supports BlackBerry smartphone sizes up to 32 GB. Only microSD media cards are supported.

  Thank you

  Bifocals

  KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  Manual BlackBerry Curve 9380

• BlackBerry Curve 9300 blackBerry without output Chinese Smartphones

  Hi, I bought a blackberry curve already, and I found that my phone can't output Chinese, when I received Chinese messages, it will become a lot of black squares, as I m a new blackberry user, I don't really know what I can do. Please tell me how to upgrade or install the Chinese language on my phone. THX!

  Hi chalai369,

  Welcome to the community,

  If you have the Chinese in your device, you must download that include 'Whole language' or 'East Asia' OS pack from your carrier and then install it in you peripheral using the BB desktop software application loader, take a look on how to get a language pack.

  1. KB13067 : How do I get the language for a BlackBerry smartphone packs.

  2.KB17208 : how to install and configure modules of East Asian on a BlackBerry smartphone.

  Try it and tell us your progress.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

  HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!