Hard drive crashed and used a disk that came with the office, but says he is not genuine and can not activate

Similar Questions

• This copy of Windows is not genuine I have Win 7 Home Premium doc & key that came with the pc but no disc, can I come back to win 7 HP?

  Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?

  Adding infrom of win diag tool:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85265
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7600.win7_gdr.120830 - 0334
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A}1.9.0027.06.1.7600.2.00010100.0.0.048x 32*-*-*-*-PW48700371-177-0000061-852655S-1-5-21-3606206582-1294634331-2799272895ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F404090409Eastern Standard Time(GMT-05:00)03_ASUS_portable103100Microsoft Office Visio Professional 2003118DD0A165A1C2500EhKkzIViDaNcyOyUrmH6SKEP5sY =72085-640-9640702-5517614103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6591714 ACD7202654E586

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
  Installation ID: 005144242421870610215885787746464524889844109506716151
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: PW487
  License status: Notification
  Reason for the notification: 0xC004F009 (grace period expired).
  Remaining Windows rearm count: 3
  Trust time: 06/01/2013-06:27:26

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C532
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:4:2013 22:28
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZ

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC A_M_I_ OEMAPIC
  FACP A_M_I_ OEMFACP
  HPET A_M_I_ OEMHPET
  MCFG A_M_I_ OEMMCFG
  CO-SUBMISSION A_M_I_ OEMECDT
  LASRYVITRAGE A_M_I_ AMI_OEM
  GSCI A_M_I_ GMCHSCI
  SSDT PmRef CpuPm
  SLIC _ASUS_ Notebook

  the key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)

  See response from Andrew on how to install home premium.
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  
  
  your office is not genuine.

• I want to delete windows 7 but I do not have the installation disk that came with the laptop

  I had a friend who has installed its own version of windows 7, however a month later his request for the code, which I did not, all want to remove and put windows vista back on but do not have the original installation disc

  Hello

  Here are the different ways to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  ____________________________________________________________

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  __________________________________________________________

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  ____________________________________________________________

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• My hard drive crashed and I can't get in touch with Microsoft because they want a product id and the number I have is not working. Help!

  I've had my laptop for several years and a week ago, the hard drive crashed. So, although I had all my photos and movies and other saved, I lost Vista. This wouldn't be a problem if I could find the disks that came with the computer at the beginning, but I've moved several times in recent years (college) and I can't find them. Anyway, I'm now trying to get in touch with Microsoft to get a new drive, but they won't talk to you unless you can provide a product key.

  There is a product key on the back of my laptop, but their system apparently doesn't like it and so they're going to make me pay $ 50 just to send someone. Someone knows how to bypass the product key thing, so I can get a customer support?

  Thank you
  Chandra

  Hello

  as vista came preinstalled Microsoft do not offer FREE support for this issue of yours. That is why the price of $50.

  and they ask for a product ID, not a product key that you mentioned; but who has the same result; no free support

  Product ID is completely different from the product key

  your support is the manufacturer of your laptop; but feel free to ask questions on these Forums

  to reinstall vista:

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• Question about re - install the software that came with the computer

  I inadvertently deleted the controller Ethernet and Bus High Definition Audio my laptop while trying to remove the Real Player I downloaded. How can I get these? What do I need to use the recovery disk that came with the computer or y at - it another way? If I use the recovery disk will I lose data and other software on the computer?

  Thank you.

  Hello

  If you are lucky man you will be able to use the tool to clean Windows system restore.
  This tool allow you to roll back the State of the OS to the point of beginning.
  I think you can use it and try to roll back the OS to the point where you have removed these applications.

• I had a hard drive crash and had to move all the data again. Now, I get an error saying that my Visa is not an authorized version. How can I find the product key to reactivate?

  Vista Product Code question

  I had a hard drive crash and had to move all the data again.  Now, I get an error saying that my Visa is not an authorized version.  How can I find the product key to reactivate?  I don't have the sticker on the back and the software I have does not have the code?  I bought this laptop DELL at Best Buy a little more than a year.

  Thank you.

  Hello

  This problem may occur if you make a significant hardware change. See the link provided below.

  Error message when you start Windows Vista: "your activation period has expired".

  http://support.Microsoft.com/kb/925616

  If the OS came preinstalled Dell you may need to contact Dell technical support for assistance.
  http://support.Dell.com/support/topics/global.aspx/support/win7_support/win7_portal?c=us&CS=04&l=en&s=BSD

• Error message "" serial number entered is valid, but calling it a product irritate lies on this computer "appears." Cannot reinstall CS5.5 on my macbook pro after that hard drive crashed and was replaced.

  Error msg "the serial number you entered is valid, but cannot find a product calling on this computer" appears. Impossible to reinstall CS5.5 on Macbook pro after the hard drive crashed and was changed.

  Hello

  Thank you for your response. I've finally managed to connect with a support staff through the online chat portal & advises him to download CS3 web premium. Tried to find it, but this option is not available in scrolling to the bottom of the box. Ultimately, the staff had to help me to unlock the CS5.5 update manually from its end. He indicated that, in my case, the situation could not be resolved through this method, and I'd still have to contact support via the portal chat staff to help unlock my CS5.5 If this problem occur again should I need to reinstall it on a new computer laptop.

• I tried a number of times to upgrade to windows 10. I get c1900101 - 4000D as a mistake. Once, my entire hard drive crashed and I had to reinstall Windows 7.

  I tried a number of times to upgrade to windows 10. I get c1900101 - 4000D as a mistake. Once, my entire hard drive crashed and I had to reinstall Windows 7. I am also having a problem installing Adobe Flash player. It is said that API-MS-Win-Core-Registery-l1-1-0.dll is missing but I don't know what it is. Any suggestions?

  "Configuration settings" is the final phase and fault codes look like c1900101 x400xx. The most common failure here is 40017, which means we could not start. Since this is the first time start us Windows 10 with all the drivers in place, once again, drivers are usually the cause of the accident. These issues tend to be less transient than the 30018 s, then a second test is less likely to solve the problem. Yet, it never hurts to try.

  Try to upgrade manually:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

  If the problem persists, try the upgrade manually, but choose the option to keep personal files only, you will have to reinstall applications.

• After a hard drive crash and recover most of my files on an external hard drive but who eventually became my only internal, because I live on an island in South America and there is virtually nobody on the island I live it can he

  After a hard drive crash and recover most of my files on an external hard drive which eventually became my only internal, but because I live on an island in South America and there's hardly anyone on the island I live who can help other that a friend, I took a trip to Miami to visit the genius bar and they did a new install of Capitan which I don't really like by the way.  In any case, I though I had lost all my iPhoto library, but I managed to find my photos. Only now I have two libraries... the iPhoto with images from my Photos on Capitan and 8 years.  Is it possible to consolidate them in a library?  And can I still use RAW to be able to edit photos? aIso, y at - it a tutorial for the Photos?

  In the future more facts and less editorial help here

  SO now, we know all about how you feel but nothing on your system or your problem

  What version of El Captain do you have (10.11.3 is the current version with Photos 1.3)

  You cannot merge libraries without third party software - Photos of power can merge pictures libraries

  You can migrate iPhoto libraries to libraries of Photos by dragging Photos icon in the Dock

  When you first launched the Photos it has migrated the last used for Photos iPhoto library

  I hope this will help, but to get specific answers, you need to provide real information and not feelings

  LN

• The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  Try a different download link

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

• Can you please send me a link to download CS6 I bought before... my hard drive crashed and I have a drive hard new, but without the software now. Can you help me?

  Can you please send me a link to download CS6 I bought before... my hard drive crashed and I have a drive hard new, but without the software now. Can you help me?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• My hard drive crashed and was replaced. I can't uninstall CS6 Master Collection to reinstall.

  Hey everybody!  I am new to this forum and would like some direction. My hard drive crashed and was replaced. I was able to recover some of the old drive and the technician put my apps on the new drive but they are not operable (error 1) and require reinstallation. For CS6 uninstall programs is found on the disk (they are just aliases"). They installed the new 10.11 OS on my replacement drive.  I have my serial number and installation disks, but can not uninstall the product safely. I tried Adobe Creative tool for cleaning of clouds, but applications are still there. I also tried to reinstall on the existing master CS6 Collection, but it is hindering and freezes. Help, please! I would be so grateful! Thank you!

  Hello

  Try to delete the files listed below if you want to remove adobe CS6 apps of your machine it should help:

  1-go to: Finder > Applications > utilities > (delete these two files - creative cloud Adobe and Adobe Application Manager, as appropriate)

  2 - right click on the Finder icon, then select the "Go - To" folder.

  3. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")-~ / library (it will open the folder of the user's library.)

  ~/Library > application Support > Adobe (this trash folder)

  ~ / Library > Cache > Trash all Adobe files and folders from here

  ~ / Library > Preferences > trash all Adobe files and folders from here

  4. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command, and then click 'Return' key. / Library (it will open the library system folder.)

  / Library > application Support > Adobe (this trash folder)

  / Library > cache > Trash all Adobe files and folders from here

  / Library > Preferences > trash all Adobe files and folders from here

  5 - restart the machine and empty the trash

  6 - Download and reinstall CS6 from here: download Creative Suite 6 applications

  Let us know if that helps.

  Kind regards

  Bani

• My hard drive crashed and I need to re - install Dreamweaver CS3

  My hard drive crashed and I need to re - install Dreamweaver CS3. I have my license, but I can't find a copy of the software. I found some comments that Adobe makes available for download. I want to continue to use this version.  Anyone has any ideas on where I can find a copy of Dreamweaver CS3?

  If you follow the 7 steps you can dl a free trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

  and activate it with your serial number.

  If you have a problem dl'g, you don't follow all 7 steps.  the most common mistake is not meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

• If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer?

  Packed HARD drive

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  Yes.

  Not at all.

  N °

  If you have Windows 7 with an OEM license agreement (it came pre-installed on the computer is the most likely scenario for this, but you can buy OEM copies so) or you have a license to retail (upgrade or full version) - the way your question is worded is very specific - you * can * install Windows 7 costs/clean on this same system as much as you wish.  A new hard drive won't stop you activation - well that at some point, you need to activate by phone, as opposed to over the Internet.

  Now - if the motherboard is replaced and it's licensed OEM and replacement was not that of the OEM that probably set up your computer...  Then you have a problem.

  Unless you happen to have a license of Windows 7 retail sales, so it is not related to the computer (motherboard).

• Hard drive crashed and I can not turn off Lightroom

  Hard drive crashed and I can not turn off Lightroom in order to to use on another computer.

  Hi johnr.

  What version of Lightroom do you use?

  If you use the CC version, you can simply install it on any computer (if exceeds the number of activations, you'll be prompted to disable)

  If you are using the standalone version, let us know what version do you use?

  You can also contact us to contact customer service

  Kind regards

  Assani