Hard drive replacement and warranty question Portege and Tecra models

Good afternoon

I'm hoping for a little clarity if a laptop warranty is invalidated if the hard drive is replaced for another title of model/difference. The company that I work buys models Tecra and Portege for these last years, if we decide to buy more large hard disks and get our IT Department install them will be that gap in the agreement of guarantee with Toshiba?

I talked to Toshiba and they were a little gray in their response. They said that, if you didn't damage the laptop, it should be fine, but if you send it as an unrelated question, with what they can carry out repairs on the laptop if the hard drive does not match the orgional one provided...

Can somone if this is the case? It seems ridiculous that you would not be able to replace the drive even if bought from an official and used dealer in a corporate environment.

Kind regards

Jonsey

As much as I know RAM and HDD upgrade do not negate the warranty. For many models of laptops, you can find instruction how to do this. It is described in the document of the user s manual or you can find short videos on Toshiba documents (knowledge base).

Even on this forum in the USER SELF REPLACEMENT section you will find instructions how to replace the hard drives.

What you can also do is to contact the nearest Toshiba authorized service provider and check what they say on this subject.

Tags: Toshiba

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