Hardware Y550p screen problem

Hi all

Just got my Y550P this week and it turned on for the first time this morning. I knew something was wrong during the initialization of the BIOS was green-grainy. This has been further supported when Windows 7 loaded up in the same way, and it seemed that trippy reminds the old look of Windows 3.1. And it got even worse after that. The colors are distorted way. The overriding issue is that the screen is overwhelmed by an insane amount of purple/pink. I tried to call us support of Lenovo, but they wanted me to a remote connection, but I don't know if they'll actually find anything if it's a hardware problem. I plugged in two different external monitors (an older CRT and an older 15 '' LCD), or of which had problems and watched indeed almost wonderful on... But what do I do? I live in an area where internet access is quite limited... oddly.

try to reinstall graphics card drivers but it seems that you encounter hardware issue possibly ram or graphics card.

If re-installing drivers does not resolve your problem - I think that it will not - I suggest you contact lenovo support to ship your laptop in return.

Tags: Lenovo Notebooks

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