has anyone else had a phone call saying that they come from Windows and you say that you have problems with your pc?

Similar Questions

• Phone call telling me that they come from Windows and it is on my computer - make these calls?

  I see others have similar appeals - so, what is the answer to these other positions?

  Hello - what someone has an answer yet?

  First of all, note that when you ask "do * you * make these calls?" you apparently think you are addressing here Microsoft.

  You are not. It is a forum for peer support. We just are all users of this version of Windows here, help each other if and when we can. We are not Microsoft employees (not even those of us with 'Microsoft MVP"behind our names; it is an honorary title for having provided useful advice) with the exception of an occasional Microsoft contractor or an employee.

  Second, the call was

  a scam and with all the names and phone numbers, one that has become very common these days. See http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and http://www.howtogeek.com/176605/tell-your-relatives-no-microsoft-wont-call-you-about-your-computer/
  and http://www.howtogeek.com/180514/the-%e2%80%9ctech-support%e2%80%9d-scammers-called-htg-so-we-had-fun-with-them/
  
  In addition to their money get on your part for the inaction of any value, if you let them into your computer, who knows what they were doing here or what confidential information, they stole.

  So if you have done so, I highly recommend that you do both of the following immediately:

  
  1 do a clean reinstall of Windows.
  
  2. * after * reinstallation of Windows, change all your passwords, especially all of banks or other financial sites.
  Since they * could * have installed a recorder of strikes, simply changing your passwords without first reinstalling Windows may not be good enough.

• Windows calls home to tell you that you have problems with your computer

  I get phone calls from windows

  I get phone calls from windows

  It's a scam. How does Microsoft know that you have a problem? Hang up on them the next time they call. Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• I received a phone call from someone who says they come from windows and want to check on my computer eventvwr

  This call is legitimate?

  It's a scam.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-telephone-calls-from-people-claiming-to-be/00a5fdb4-4242-4083-9f5e-405587b29bd2

• Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  It's a scam. Give them nothing.
  Contact your local police.

• Then... Adobe doesn't have a pause for customers of the subscription option? Has anyone else had to pause/hold a subscription and they told you to cancel and start a new subscription when you want to return?

  Then... Adobe doesn't have a pause for customers of the subscription option? Has anyone else had to pause/hold a subscription and they told you to cancel and start a new subscription when you want to return?

  If you have a MONTHLY subscription, not an annual subscription with monthly payment, you can stop/start according to the needs

• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Suspicious call telling me that I have problems with my computer and turn it on

  I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer.  Been suspicious so I asked who she was.  Quickly, she replied that she was working for a company that supports Windows XP and Vista.  I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number).  I informed her that I was very suspicious and asked for a phone number.  Basically, she said that she only wanted to help and could not if I don't turn on my computer.  I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live).  I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate.  Suddenly, there was silence on the phone.  I was right to do what I did?  I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (these people often but not always use the name of Microsoft)

  If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.

  There is no way she could know whether or not you have malware on your system before she calls you.

• Has anyone else had problems updating to a new card to his account?

  Hi I have a message when I connect as my card details must be updated (normal I thought that I had received a new card) I tried to do for a while and it doesn't allow me to save the new details.

  I get everything, including the map and contact information and he is up with can not identify the use of address entered who I click Yes on and he falls on the ground of the entrance and just repetitions even anyone having a similar problem?

  Thank you

  Ian

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• + 011 phone calls indicating that I have serious problems with my computer and that they provide a service of Microsoft solve problems

  original title: + 011 phone calls

  I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.

  Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/

• I just had a phone call from a person claiming to be microsoft saying that I had pressing problems and want me to open the event viewer... was that microsoft really do that?

  It was a real person from Microsoft or a marketing attempt? The person named name and my address (I know doesn't mean anything) and says that I have problems with viruses etc. download on my computer

  Hi Elizabeth,.

  It is definitely a scam any.  Microsoft did not communicate people this way.  Ignore them - hang up on them.  In addition to not let them connect to your system, do not allow direct you to a Web site or download anything they suggest - it can be worse than just a marketing effort and an attempt to infect, hack, get information about identity theft or otherwise affect your system (and it may be an effort to marketing as well to infect and then you sell a product to remove infections - which may or may not) not work and most likely the product itself is an infection still further or hacking).

  Good job on caution and check first.  Play well!  You yourself have potentially saved a lot of grief.  They are the same type of thing by e-mail, and Microsoft is not communicate with people that way either about this sort of thing, then ignore and junk all these messages and DO NOT open the attachments to these messages.  Just remove them completely.

  Good luck and best wishes!

• My laptop has no sound? one day he turned suddenly silent and I can't find a problem with the drivers to fix

  No sound

  all the drivers r correct work n

  Hello Mohamed Ali,

  1. don't you make changes to the computer until the problem occurred?

  You can try the methods below to resolve this issue.

  Method 1:

  I suggest that you run the Audio troubleshooter on your Windows 7 computer, it looks for common problems with your volume settings, your sound card driver and your speakers or headset:

  Check out this link: http://windows.microsoft.com/en-US/windows7/Open-the-Playing-Audio-troubleshooter

  Method 2:

  Configure the playback devices from the default on your computer.

  a. Click Start, type Sound in the box to start the search.

  b. click sound in the results of search at the top of the start menu.

  c. click the Read tab.

  d. on the tab 'Read' it has listed the sound options at your disposal.

  e. Select the default playback device (the playback device will be the audio adapter on your computer)

  Thank you
  Irfan H, Engineer Support Microsoft Answers.

• Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with viruses (s). Is this valid?

  Call from Microsoft

  Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with virus (s)

  They then read me coorrectly code full windows of my windows disc cover, sounds scary!

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my Windows operating system software was exhausted that my pc was sending all sorts of error messages.

  Microsft security

  I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my software windows o/s was exhausted that my pc was sending all sorts of error messages for them and it was so full of spyware and malware and the only way to remedy this was to pay £80 for a years warranty and they would clean my pc otherwise if left intact it would soon crash and be unrecoverable the pc was purchased from Dixons 4 years with Vista Home Prem installed, it's just? , I thought it was a scam as it the phone number was not available, anyone else had this? .

  Here is some information on this type of scam in the United Kingdom

  http://www.BBC.co.UK/News/technology-15690898

  http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  You are in luck, that it took so long to find you. Warn your friends.

• I just had a phone call from microsoft/windows technical help

  I feel so stupid that I fell for this but I don't

  so my not very different history of all these other... Indian guy asked all week saying he needed emergency talk to me on the serious malicious virus on my computer. He said it was from Microsoft technical and necessary support about half an hour of my time. I asked him to ring back several times because with young children, it was never the right time. Anyway, he called again this morning and I thought I had better address this issue as it sounded quite serious, it sounded very authentic for me and in my mind, I thought that somebody to call me every day this week, he must be who he is, he said.  so he took me through a website (I think it was logmein123) and asked me to enter a code and said that his colleague would then control my computer.  which she did, all the time the guy was on the end of the phone explaining what she was doing.  She presented as andrea williams from the Manchester direction! She then spent over the next 40 minutes on my computer. towards the end the guy says ok we have identified as you can see (I could see some sort of thing report on my computer at this point) we found quite a few mistakes - we can fix these for you. OK, I said. Andrea williams then says I have to download to your computer one of these options (it then lists the 4 different but recommend the 4th option at a cost of £289 I foolishly said okay.)  a form then appeared on my computer asking for my card details name address date of birth ect - what I have briefed (BTW im currently hitting my head on the table where I'm writing this at my stupidity!)  Fortunately my beautiful Bank was on the ball and refused a payment. This was the point that they have began to have a bit narky with me.  the guy said he was going to pass me to andrea from Manchester who would talk to me in person to try to settle this payment. me thinking that I was going to talk to someone with a manchester accent... don't be stupid... .i started talking to another very Indian lady who was very rude and very impatient with me. then she said to me (Yes told me) do to ring my Bank while it took place on the line to address this issue. It was then I thought no Ive has had enough and finally, alarm bells began to ring! (all right all right I recently had two children, you know)
  !). I told him that I would call the Bank later. reluctantly, she said ok, but said she'd call me in an hour - I said all that. It's then the strange thing happened - I tried to disconnect my computer, but it forced somehow back to and typed a message saying that please let me connected disconnect.  I typed a message and said you have learned to be pleasant and able to stop everything. then (the storys stops not here oh no) it sounds me only true to his word back an hour the second later. and said - have you talked to your bank. I said yes. What did say, she said. I said, that they said that you are a crook. at this point she just freaked out at me. told me that I needed psychiatric help. so I said, and you have to find a good job and stop robbing the people hard earned money there. then she said something quite scary. She said you wait awhile and just see what we are capable of... I hung up and then cause a chill went down my spine.
  Sorry to go on and give you every little detail but despite jokes he really shake me and I hope that warn you other people that these people are horrible and won't stop not stalking you until they get what they want, even when they have been rumbled. they have no scruples or even care about their effects on people.  They you in real, and they are completely credible.  After the call I informed fraud action (UK) the 03001232040 that gives you a reference of crime and pass information to the police. I was also advised to get a reputable company computer to look at the computer where they left any damage to the computer.
  can someone advise in the meantime if I need to do anything with regard to my computer, like most I'm now worried that they have endangered the security of my computer. also can they get on my computer once again without knowing me.

  Suggest you read the following: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  Recommend you cancel card credit/financial accounts that could be in your computer and change all passwords and have you reformat/reinstall your operating system.

  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  Your computer and information (financial or other) must be considered as a compromise. You can uninstall everything related to logmein123 (which is a program legitimate and it is doubtful that the scammers could not back into your computer), but I wouldn't recommend that you even connect to the internet until it is reformatted.

  Good luck...