Has anyone found the solution to the "blue screen" that States windows has been shut down to protect your computer?

Similar Questions

• STOP: c000021a {fatal system error} the initial session process or system ended unexpectedly with status 0 x 000000001 (0xc0000034 0x0010038c). The system has been shut down

  I am trying to start my Dell Inspiron 1525, but get the following blue screen message "STOP: c000021a {fatal system error} the initial session of the process or system process ended unexpectedly with status 0 x 000000001 (0xc0000034 0x0010038c).» The system was stopped.

  I tried to boot mode without fail & startup repair but nothing helps, always the message, any help would be really appreciated as all my College work is stored on the laptop.
  What about Otto
  Windows vista Home basic

  Hello

  Check with Dell Support, their online documentation, diagnosis and ask in the forums about known issues.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/

  =========

  STOP: 0XC000021A

  Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
  (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

  Cause

  This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

  Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

  
  Solve the problem

  Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

  Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

  If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

  Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

  Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

  STOP: 0XC000021A<-- read="" this="">
  * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

  -----------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
  above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not have to try
  repair, you can borrow a friends because they are not protected against copying. You can also buy the physical
  discs of the machine system good cheap that you already own windows (you will need to reinstall
  If necessary). You can also repair disks on another computer.

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  Pls teach the procedure for resolution of the problems of this error message.

  Hi mac62sg,

  Remember to make changes to the computer before this problem?

  You can follow the steps mentioned in the article below

  How to solve an error "STOP 0xC000021A.

  http://support.Microsoft.com/kb/156669

  Important : this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Get the blue screen error saying windows has shut down to prevent damage to this computer

  My sons computer is BLUE with a message saying that windows was arrested for not to damage your computer. And it is stuck on that screen. Do you know why windows shuts down his computer?

  * original title - my son computer is blue and a message indicating that windows has stopped to avoid damaging his computer. And he is not able to do anything. Do you know what it is? *

  Hello

  1. what operating system is installed on his computer?
  2 did you the hardware changes to his computer before the question?

  Perform the steps in the article and see if the problem is resolved or not.
   

  Resolve stop (blue screen) error in Windows 7

  Also check the event viewer for error logs

  Open event viewer

  What are the information contained in the logs of the event (Event Viewer)?

• Stop: c000021a {fatal system error} the windows Logon Process system process ended unexpectedly with status 0 x 40000015 (0x00000000 0x00000000) the system has been shut down

  My husband must have some kind of bug in his computer as Kaspersky Internet Security, when he went on the internet, gave him a choice to block something that was causing a problem.  When he clicked "Block" - he got the BLUE SCREEN!  Is anyway for him to cancel it and save all her pictures on his computer?

  It has a Dell Dimension 8400 computer about six years.
  ----
  Sorry to bother you, but this time we did shut down his computer and restarted everything was fine.  Apparently he had clicked on something like 'do not allow' or however its formulation that I do not see.  So now we have to probably save photos and things out of his computer and take out the drive to reinstall Windows XP because there still be some sort of bug in there because we are getting popups saying some program are eager to enter the passwords section.  I don't know much about it but try to fix it!

  I looked into Kaspersky and ran a browser Configuration and analysis of the vulnerability in his computer and found that there was a kind of 'control popup' in Internet Explorer that had been added in the settings of the pop-up window. -I deleted who.

  I saw a setting in Kaspersky has been changed by default (they say "changed by the user, but did not change). -I have put all Kaspersky setting at default.

  So now, we hope the computer that my husband will work very well in the future because it's good now, even after rebooting.

  Now, we will have VERY serious about all of his photos on his backup external hard drive!

  If we have more problems with that, I'll be back but for now, everything is GOOD!

• Event of the blue screen appears in Windows 7 then start Scan, windows will try to recover from the unexpected shutdown.

  After EACH SCAN BOOT BY QUICK HEAL INTERNET SECURITY 13 time, EVENT - SCRENE BLUE PROBLEM APPEARS. THEN, WINDOWS RETRIEVES UNEXPECTED CLOSING DOWN. AND AUTOMATICALLY STARTS THE STARTUP REPAIR TOOL. IT HAS BECOME A REGULAR PART OF MY COUNT (WINDOWS7 HOME BASIC)... BUT IN THE CASE OF OTHER TYPES OF ANALYSES CARRIED OUT BY THE QHIS13 SAID, THIS PROBLEM DOESN'T SE IS NOT.  BUT WHEN STARTING THE SCANNER (AFTER COPLETION) REPORTS AS FOLLOWS:

  PROBLEM SIGNATURE-

  PROBLEL EVENT NAME - BLUE SCREEN

  O.S VERSION---6.1.7601.2.1.0.768.2

  ID LOCAL - 16393

  MORE INFORMATION ON THE PBOBLEM-

  BCCODE - 1000008e

  BCP1 - 80000003

  BCP2 - 8EA434134

  BCP3 - 8A6B4318

  BCP4 - 00000000

  SERVICE PACK - 1_0

  PRODUCT - 768.1

  INTERESTINGLY, WINDOWS DEFENDER IS DISPLAY AFTER FULL SCAN MY COMPUTER WORKS NORMALLY.

  PLEASE THINK FOR ME.

  Hello

  This problem may occur if the antivirus program is not properly installed on the computer, or if it is not updated with the latest updates.

  I suggest you install the latest updates of security software and check if it helps.

  You can also try to Uninstall and reinstall the security software and check to see if the same problem happens.

  If the problem persists then I recommend you contact with the help of Internet Security Quick Heal .

  More information: Resolution error blue screen in Windows 7.

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  Important: all performing hard disk the disk check if bad sectors are found on the disk hard disk check is trying to repair this sector if all available on which data may be lost.

  (Try all the steps except the re - install Windows 7)

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• How can I fix the blue screen that appears after the Welcome screen and also the compaq screen changed after windows update the or to the 03/23/11

  March 23 windows set to date. a failure and then managed. After that, the compaq screen has changed and the blue display lights for a little after the Welcome screen.

  Hello

  If you think the update caused the blue screen then uninstall it to check.

  Control Panel - Windows Updates - lower left Installed Updates - uninstall or change

  Or

  Remove an update
  http://windowshelp.Microsoft.com/Windows/en-us/help/182043da-fc3e-4220-AFBC-d9b09f2b2a1a1033.mspx

  Or

  The problems with the removal of updates
  http://windowshelp.Microsoft.com/Windows/en-us/help/5a319824-5cb5-493d-9151-9a97d0f565b61033.mspx
  Or

  How to uninstall updates in Windows Vista
  http://www.vista4beginners.com/how-to-uninstall-Windows-Vista-updates

  Disable or hide optional updates on Windows Vista
  http://www.howtogeek.com/HOWTO/Windows-Vista/disable-or-hide-optional-updates-on-Windows-Vista/

  ==============================================================

  If not, remove the updates help then we can troubleshoot the BlueScreens.

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
  application goes down has occurred in your system. The information breaks down is extracted from the .wer
  the files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

• My system crashed and now I just get the blue screen that says to reinstall windows, when I try to use my recovery disks that it won't work.

  Is there anywhere to get a new copy of the system recovery disc for my windows vista computer.  I have a HP Pavillion and I get not anywhere when trying to start repair, it tries to fix my computer and takes forever... and then I get the blue screen saying I need to reload windows.  The recovery discs that I burned when I bought the computer do not work.  What are my options?

  How to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  With HP normally press you F11 at startup to start the process of recovery from the recovery partition

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  If the problem persists with the recovery process, contact HP

  http://welcome.HP.com/country/us/en/contact_us.html

  or try HP support froums

  http://h30434.www3.HP.com/

• Satellite L40 - 14N: problem has been detected and windows has been shut down

  Help.

  My laptop worked perfectly well until my son used last night and went on various games.
  Since then when you turn it on, it is a blue screen that says: "a problem has been detected and windows has shut down to prevent damage to your computer.

  He said that he has downloaded something or added a new hardware or software.
  So, off it and tried.
  Have tried everything to make it work. tried to get into F8 and F12.

  Tried from the safe mode and the recovery disc tried following all the resulting instructions always blue screen.
  Not knowing what else to do. I have

  s he Knackared now?

  As I got the BSOD appears also after the use of the disk recovery and after a fresh install of the OS.
  Is this right?

  Unfortunately, buddy, but sounds more like a hardware problem as a problem related to sound.

  I would contact a technician for laptop and organize an audit of the material.

• window does not go past a blue screen that says windows can't connect me

  Hi I have an older version of windows xp and that you downloaded an older version of quickbooks 2007 program a disc when it said to restart the computer I hit reboot and now my computer will display loading windows and then stop to blue screen with the windows logo, I can move my mouse but nothing happens I (use this computer very rarely) that it is an old but I still need it from time to time. help please. Thanks Rose

  Hi Rose,

  · What is the error displayed in the blue screen?

  · Provide the full error message with the error code.

  · What is the service pack installed on the computer?

  · What is the number and the model of the computer?

  Try the steps listed in the link below: how to fix a computer that does not start: http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx

• c000021a error fatal system ended unexpectedly with a status of 0 = oxc0000135 (0x00000000 0x00000000) the system has been shut down.

  This error is repairable? When I turn on my computer market, I always blue screen and error message. I do not see that my mouse shows thanks

  Mary

  Most of the errors are correctable. It's just that the BSOD errors are usually harder to fix than many others. Two reasons for this. One is that the system is usually more difficult with the result that the investigative process is hindered access. The other is that the initial error report indicates only the general nature of the problem and not the specific cause. If the system has been activated to provide a more detailed memory dump reports they can be analyzed. The problem for most users is that they do not have the computer skills to take on the task.

  Move to the specific problem you have. The document in the link below gives tips on the clues or pointers for the bug check code: 0xc000021a

  http://msdn.Microsoft.com/en-us/library/ff560177 (v = VS. 85) .aspx

  Please answer a few questions.

  1 how long have you had the problem?

  2 do you have added or removed any hardware or software during the period, shortly before the problem occurred. If Yes please provide details.

  3. are you able to access the computer in safe mode without the error occurring? My second link provides details on how to access safe mode if you have not done this before.

  4. your computer is a desktop or a laptop?

  5. What is your computer brand and model?

  6. what you precisely through a Windows XP CD? Not all computer manufacturers provide a CD. Your answer to question 5 could lead me to discover an alternative so you worry if you do not have a CD.

  The link following gives information on the Menu Options, Advanced Windows, you can try the last known good Configuration suggested in the first link I have provided.

  http://support.Microsoft.com/kb/315222

  Hope this helps, Gerry Cornell

• my laptop continued to go to the blue screen that says disc C needs the consistency check

  It says checking file system on C: the type of the file system is FAT32, one of your disks needs to be checked for consistency...

  Windows® will force a check disk when it detects that a volume has been dismantled not properly or may be damaged.  If it detects the need for control is somewhat variable.

  Windows® always sets a bit in the master file Table (MFT) indicating that the table is opened when he set up a disc.  At that time, he creates one in memory a copy the MFT in which he first made changes, then planned to be written to disk.  She does it for operations files of speed.  If the system is out of tension or breaks down, the copy of the MFT in memory is not written to disk.  Files and folders may be lost, the list of the blocks that are allocated and free on the volume can be corrupted.  It really bad case, blocks can be assigned to multiple files.  So little open of the MFT is defined at the beginning of Windows®, it can schedule a check disk.  Compromise power and system hangs often lead to the automatic functioning of 'chkdsk '.  Even if Windows® is not, it is often a good idea to run or schedule a check disk if a system is turned off without stopping or if it crashes.

  Thresholds of power can even cause physical damage disc if it is written sectors when turned off and can cause unrecoverable errors.

  Letting Windows® check records is an important part of its operation and must not be ignored without a really good reason.

  Skip the drive checks because we can't be bothered, or not wanting to wait for the cheque is jeopardizing the basic integrity of the system.  Once a disk check is scheduled, Windows® will persist in asking to perform the audit, until it is actually executed.  One can notice a regular disk check as if a regular disk check is not allowed.

  Ignore you the check disk at your own risk and peril and you better have a good backup if you do!

• Get the error that Windows has shut down to protect my computer

  Original title: A problem has been detected and Windows has shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe.MEMORY_MANAGEMENT.

  I have a strange problem, whenever I have shut down and restart the system I see some file interupting it to start again.

  The name of the file causing the bluescreen ntkrnlpa.exe & cdrom.sys.

  A problem has been detected and Windows has shut down to prevent damage to your computer.

  The problem seems to be caused by the following file: ntkrnlpa.exe.MEMORY_MANAGEMENT.

  Can you tell me what needs to be done to stop this problem to happen.

  I have 3 GB of RAM. My computer does not have extra ordinary anythiing who are likely to consume memory. Help, please.

  Full path:-C:\Windows\minidump\Mini102411-01.dmp
  Description of the file:-NT Kernel System &
  Bug string: MEMORY_MANAGEMENT
  Caused by Driver: ntkrnlpa.exe

  See you soon,.

  Boumediene.

  This looks like one of your modules memory failed. When you run the memory test, did you select extended test? If you did or not, I highly recommend using MemTest86 + at http://www.memtest.org.

  If it goes, try to go to the web site of the manufacturer of your hard drive, download their diagnostic tool and run all tests on your drive. Do not tun Analyzer Windows disk that will do nothing for you.

• 0x0000007E (0xc0000005, 0XF7B068F0, 0XF7B067F4, 0XF7B064F0__This is the error code I get on the blue screen that I can't get out I tried all means to start upward and this labtop is not but 45 days)

  0x0000007E (0xc0000005, 0XF7B068F0, 0XF7B067F4, 0XF7B064F0
  I tried all that I need help. I tried to fix what I did just as much as to reinstall and the first time that I start it, it displays this error message. I have an acer with an intel atom clocked at 1.6 Ghz prossesor and a memory of 1 GB and 80 GB HD with the H2O bios so that you can help me please.

  You probably have the hardware failure. It is a brand new computer. Return it immediately for replacement. MS - MVP - Elephant Boy computers - don't panic!

• Blue error screen that says windows has been shut down to avoid damage.

  Help, please. We have an office that works under windows xp and we receive a blue screen error message. I need help running system restore because it does not run windows if it keep windows shut down and leaving me with a blue screen error message.

  We need to know what the Blue error screen and if it referred to specific files and/or numbers. Also, please include a description of your computer and its recent history.

  http://www.Aumha.org/win5/kbestop.htm - Stop errors

  MS - MVP - Elephant Boy computers - don't panic!