has confirmed a refund, have not yet received

I made a purchase on 23/09/16 and received a refund confirmation email 24/09/16. I still have not received my refund. I want to return my $19.99, so how can / should I do?

If the return is a credit card, it might take a few weeks to cross. If your iTunes account (you have logged off and on the account?), it should have appeared now, in this case contact iTunes support once again, including your file number

Tags: iTunes

Similar Questions

  • have not yet received issue online!

    I bought online for the Germany number Friday, September 7, but I have not yet received the number! Its been almost 3 days and I have received no notification. In the email that I received from Skype, it is said, usually, it takes 6 hours! There will be no confirmation of Skype, when I get the number?

    Thank you

    For Germany, I read that it can take up to two weeks. something to do with the German Government, Skype has no control over that. I'm not German, but read this on other threads,

    If you have found a useful post, please give Kudos. If she helped solve your problem, mark it as a solution to help others.
    Thank you!

  • Signed to Ps + LR. Have not yet received an email with my serial number.

    Good afternoon. I signed the package of photography CC Adobe (photoshop), received the payment confirmation email, but have not received the e-mail with the serial number. I can't use photoshop. What should I do? Help!

    There is no serial number. The software is activated through your Adobe ID

    Login to creative.adobe.com with your Adobe ID, download the Cloud app and then download the software.

  • My account has been blocked, but has since been validated, and told me that a new password be sent but a week later I have not yet received it?

    Hello

    My e-mail account (* address email is removed from the privacy *) were blocked around 2 weeks due to a person to hack my hotmail and sending spam, I have since entered the validation process and have received an email to say "we are pleased to inform you that we were able to successfully validate your account information.» A password reset link is sent to the alternate email address you provided. Please understand that the reset password link will expire in 3 days and can only be used once. "This was sent a week ago but I have not received the new password so that I can access my emails. There are documents on my email I need to access emergency so I would be grateful if you could send the new password to the secondary email (my email for work already done) or to this new hotmail account that I opened today as a temporary measure in the meantime that my old account password.

    Your help would be greatly appreciated.

    Gill Andrews

    Hi the gills.

    Hotmail technical support technicians will be best placed to provide you with a new password, I recommend asking your question in the support forum for Windows Live Hotmail for assistance.

    http://www.windowslivehelp.com/forums.aspx?ProductID=1

    Reference: Windows Live Hotmail Top issues and Support information

    Hope the helps of information.
    Please post back and we do know.

  • I am very angry--tried to login, but my password didn't work, so sent a request to paawd but have not yet received.

    tried to connect but my password does not work so sent a request for password recovery, but still have not received the email I am VERY upset - I used the two Thunderbird & FireFox12-15 years - I totally uncomfortable having to change my password after all this time. While I do not understand that this program (s) is created, modified, and implemented by different people, but this isn't an excuse for incompetence! In many programs, web sites and applications do not work properly and I am really disgusted by it.

    Password for what? Your email? It's between you and your email provider.
    At least be thwarted by the right person.

  • I ordered the Sony Movie Studio Platinum Suite 12 09/09/2013 and I have not yet received it.

    I contacted the support, and he told me it was on back order. So I asked them if they could send me the license

    and I could just download the software from the Sony Creative site. They told me that it was not possible and I would like to

    do wait until the software is available. Really? The software is digital. It must always be available. I talked with support since 9/13 and have gotten nowhere.

    I think I'll ask for a refund and take my business elsewhere.

    Good afternoon jlatham,.

    I'm more than happy to follow it for you.

    Please send me a private message with your details, order number and all details or reference numbers, that you may have.

    Thank you...

  • I have not yet received any information on the Kelby Training that was supposed to be included.

    When I talked to Goss via chat, November 29, I was told that I should receive an email in the next few days. It has been more than a week.

    This training was the only reason I bought the beam of photography in November.

    Can I get a credit for months?

    Hi graphius,

    We wish to inform you that we have verified your account details.

    We just sent the code to you in an email. Please check the case # in a [private Message] for the same.

    Thank you

    Atul Saini

  • bought the laptop in October last year still have not yet received my update 7?

    Hello my name is Alex. I bought this computer in October November last year. I was promised a free upgrade to windows 7, when I bought the computer from 'Best Buy '. Know we never explained how I had received the free upgrade. Can anyone help?

    http://www.Microsoft.com/HK/Windows/buy/offers/upgrade.aspx

    too late - the option program The Windows 7 has ended

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

  • I have not yet received my vers.173 upgrade.

    I have the regular Razr and entered the program installation and updates of system to verify the upgrade.

    It just keeps telling me "checking update available. Please wait... »

    I left on the search for a long time, several times in the past few days. Is there another way to get it?

    Any ideas on why?

    Thank you!

    You get a strong signal from the 3g or 4g at the time? You have flight updates from other forums? You must be on the version. 748 to see the update.

  • I bought a subscription week ago, but I have not yet received.

    So my question is: how long it takes? I ordered all the packages CC, 24 November, and I don't always have it.

    Once you buy creative Cloud, you just install the creative Cloud Desktop application and use it to install the applications.

    Please refer to:

    FAQ: How to download and install the Adobe Creative Cloud Desktop App?

    FAQ: How to download and install creative cloud applications?

    FAQ: How to launch creative Cloud Apps

  • I sent a file to an email address and they did not, it was more than 2 hours, why have they not yet received?

    I sent a file to an email address and they still have not received it yet, it has been more than 2 hours, why have they not yet received?

    There could be several reasons. Why not send the file directly from your email client (I assume you tried to use the e-mail option in Acrobat that sometimes is not configured to work with your system). In the past, Acrobat requires a MAPI connection to use electronic mail.

  • I downloaded the trial version of ambient light recently and have not yet used.  It seems that someone in Uruguay has hacked my email account.  Can someone give me advice on how to handle this?  I have no intention of submitting a credit cardnum

    I recently downloaded the trial version of ambient light.  I have not yet used.  There is no eveidence that someone hacked into my email account.  I was intending to buy Hall of light at the end of the trial period, but have no intention to submit my credit card information until it is resolved.  I appreciate all the advice on how to handle this and secure the information I have.  Thank you.

    Start buying, security of your email account. After that when you go to buy the LR or the photographers subscription plan, you will be on the secure site of Adobe and has nothing to do with your e-mail account that is currently being hacked.

  • I just added a new user and it says the e-mail was sent, but the user has not yet received it. Y at - it a period?

    I just added a new user and it says the e-mail was sent, but the user has not yet received it. Y at - it a period?

    Anyone had this same problem? I'm doing something wrong?

    Hi Jesse,.

    Please follow did not receive expected Adobe email

    I hope this helps!

    Kind regards

    Sheena

  • If you say that you have sent me Email to change the password, they have not been received.

    If you say that you have sent me Email to change the password, they have not been received.

    Several times I used sync for tranzfer of information to a new computer and or updated computer!
    In the last 24 hours I've sent many requests for 'change password' for those that I tried did not work, so I can connect!

    You say you sent an email over and over again, but no one came to my email which is confirmed you have the right address!

    There is absolutely no evidence that you tried to send an email to me, I checked the spam, I even looked to see if somehow, it went one folder other then my Inbox, nothing has been received on your part!

    Michael Serota

    Removed edit email and public telephone for spammers robots do not find.

    You can enter the wrong email address. I tested 2 fake emails in the password reset page and received the green check mark telling me that the password reset emails have been sent. It is not a real confirmation that your e-mail address is used by Firefox accounts.

    This is done this way so that hackers and spammers can not cheat the system by typing many kinds of emails at random and wait to see if they get a confirmation 'this e-mail address is. So for security reasons, all the entered addresses electronic are treated as real even if there is no account that corresponds to this e-mail.

    Please try some of your other email addresses here and see if you receive a password reset email in these accounts.

  • Can I use microsoft web apps for my company if I have not yet bought the desktop version of microsoft office

    Can I use microsoft web apps for my company if I have not yet bought the desktop version of microsoft office

    Yes, but don't expect to see the complex Assembly with web apps, however, since it has limited functionality.

Maybe you are looking for

  • How do I reinstall my Tecra M11-103?

    I need to (re) format my laptop, I have a Tecra M11-103 with Windows 7 pro 64-bit. I got it with only a downgrade WXP CD but no CD installation of Windows 7. Laptop is no longer under warranty. How can I reformat? It seems that I used to have nero ba

  • My iTunes purchases not play some music Collection

    I was wondering if anyone knew a similar problem... I agree with the music Apple (and iTunes game) and uses iPad Air (32 gb, wifi) and iPod Touch (5th generation, 32 gb). Some albums that are part of my music in the music App Apple just won't play (s

  • Satellite L40 - 17O PSL4CE: audio driver XP does not

    Dear Sir I have problem in my book, the audio driver does not, iam using Windows Xp pro. I had to download drive of your site readers, it's the dose does not. Can you help me I have this... Thank youEmmanuelle beaufils

  • Computer freezing after the latest updates of Windows

    Unfortunately the windows restore has no restore points and was not yet active.  AAAAAAHHHHHHH.  I just got this computer last month and it's been great, and now I'm back to being a tech.  Large.

  • The size of the menu bar

    I am doing some testing with the functions of the Parent/child window in Windows.  At this point, just trying to see what I can do and see I can perform some basic window using manipulations, and then I'll do it in a more formal tool.  One of the thi